I've updated this review and given them 4 stars due to their swift correction of their mistake. If…read moreyou're willing to put in the time and pay attention to every detail, this place will get you a good deal with responsive service. I traded in my vehicle on March 13, however they did not take over my loan until March 30, forcing me to pay my monthly payment of $237.18. When I called them about it, they said to call my lender. I did, and my lender said it was Madera Auto's responsibility. When I tried calling Madera Auto back multiple times (after 9am on a weekday), they did not answer and their voice mailbox is full. Very disappointed with this dealership. After 3 phone calls, Adam was very helpful and promised to send me a check with the money owed once they receive the title transfer from my bank. I am hopeful I will have a positive follow up to this review.

I went to buy toyota pick up Sale price was $32480…read moreI asked for 32000 Agent Gary told me price will be 3300 including everything like sales tax and DMV fees out of the door 33000 I agreed And I insisted that I don't want to pay for anything extra I while I was signing contract I asked for hard copy Ricardo finance person said no everything this is on line I told again it should be 33000 I signed the contract I didn't receive the contact email until I kept asking until 16 days after Then I saw total price $44000 I was surprised and I called and talked to Gary He said out of the door was 33000+ $. 50000 down payment He never said out of the door is 38000 I got scammed big time I got charged extra for GPS and other expenses more than $4000 My advice is Always make them print the contract and let them explains ti you before you sign and agree

We always have the best experience with them.. We bought 4 cars from them and have never been…read moredisappointed.. They are the best !!!!

We had the best experience here they were able to work around our budget and help us find the car…read morewe loved.. staff was great in explaining all the paper work to us in detail.

Honest people with quality used cars. If you are looking for a great dealership they are worth the…read moredrive.

Mark and Jeremy are amazing. They always go above and beyond thank you guys for all you do.read more

I've bought seven cars from the car guys and saved thousands of dollars. Deion took care of me…read more As long as you're not in dire need to buy a car that day. He will find you the best prices. And get the car delivered to you. I would never buy from a car lot in Fresno again. Unless I really had to.

Took $2000.00 for extended warranty- for the car and never send payment to warranty company…read more Negative 5 - Never responded when it was in question and didn't pay for the covered repair.

Took my granddaughter to buy a car she found on line. They were very kind to her, took the time to…read moreexplain all the paperwork and encouraged her to let them know if she had any problems with the car. I'd highly recommend them for your next car purchase.

The guys st Zachs Auto are great, Love Love my Mercedes I got from them . I would recommend them…read moreand have to a few friends looking gor cars. They took care of me . Awesome business men. I would definitely get another car from them. Michelle out !!!

We needed to replace our 3H BP horse trailer after it was hit by trees, and our endurance friends…read morerecommended JH Sanders. Mary handled most of the transaction over the phone as we were 3.5 hours away. When we pulled up, the trailer was right there, ready. The team, including the owner, performed an exacting install (we switched to a gooseneck), including installing our high ties. Absolute perfection. Mary was stellar throughout the entire transaction, including sharing her expertise on using a gooseneck (balance, maintenance). Wish they were closer, but will do business and recommend them highly.

I found the exact horse trailer I wanted on their website, called to confirm it was in stock, as I…read morehad a 5 hour drive to get there. The gal answering the phone verified it was in stock and there where two more very similar. Not to worry. I was told to ask for Mary when I arrived. 5 hours later I pulled into the lot, walked inside asked for Mary. Mary informed me the trailer had just sold three hours before. Interesting. She said they had a different manufacture they'd sell me. Not the one I drove 5 hours to buy mind you. The other two trailers were not similar and she was not the least bit interested in helping me. She treated me like I was interrupting her day. Her attitude was very dismissive. She did send out an employee to show me around who new nothing about the trailers. I would not recommend this company to anyone who is looking to buy a horse trailer they advertise on line. It is the old bait and switch game.

This place was beyond amazing. I bought my first car from this location last year and the service,…read morehelp, and deals they gave me were out of this world. I 1000% recommend looking here to buy a car.

The dealership got us out quick. Got the car I needed with…read moreno hassle, they been helpful even after we took the car. They let us know everything upfront, hopefully i get to shop with them in the future for my next car.

I went to LKS to see a used Ford F150 they advertised online. I drove down from Tracy because the…read moread showed a truck that fit what I was looking for pretty exact. When I reached out online Kevin responded right away and we set up a next day test drive of the vehicle. When I arrived Kevin greeted me, her was very polite, he showed me to the truck answered any questions, retrieved the keys and left me with the vehicle to inspect it at my leisure. After a short inspection I asked him if I could test drive the vehicle and he took a copy of my license and let me take the truck. During the test drive I did a hard acceleration and noticed a sputter with some significant power loss and the check engine light flashed on- it was a misfire. I drove back and let Kevin know what happened and that unfortunately I wasn't interested. He was very apologetic and asked me to wait before leaving and hooked up his scanner to see what was wrong and it was a misfire. He changed it the spark plug from the misfiring cylinder and we went on another test drive and the issue was gone. I liked the truck and the scanner didn't show any other problems so I decided to buy it. Kevin informed me that if the problem came back even though he was selling me a used car as is he would fix it or he would take the car back which from a smaller dealership I've NEVER heard before. We finalize the deal do the paper work and I drive off. During my two and a half hour drive back it happened again so I texted Kevin and let him know, long story short hex was polite and professional and honored his promise. I got the truck home and within the next few days I decided to use my scan tool to see what the issue was and it showed a misfire in the number two and four cylinders so I changed the spark plugs in all of them which I usually do anytime I buy a used vehicle anyway and all codes cleared the truck has been running great now for about a month. I called Kevin to let him know and he was happy it worked it and offered to pay for the repair which I declined. Kevin is a stand up guy, and if I find itself in need of another used car I'll gladly do business with him again. Here's one thing people need to consider though when buying a used car, especially from a small dealer. These vehicles are used they're not certified pre-owned they're usually inspected to make sure they're legal to be put on the road and minor repairs are done. You're delaying with a small business that's trying to make money and most of them aren't going to spend extra money to make sure every major repair is completed because their customer base cannot afford or do not have the credit worthiness to buy those types of vehicles. I could've gone to a certified dealer but I found this specific truck and honestly I expected more issues than what I've had so far. Bottom line I usually don't trust used car dealers but Kevin showed here would make things right during and after the sale. I can't recommend him enough!

I found Kevin on Craigslist many years ago. I can honestly say that at no time did I ever feel…read morepressured to purchase. He was a great guy. Understanding of our situation. Told us that if we wanted to look around more til we were sure he respected that. He had so many offers on this car. Our last two pre-owned cars we felt pressured and ended up making a bad decision. So like he said the choice is yours. It's for sale and I know you're interested, he let us leave and shop around. Within an hour I called him back and told him I want to purchase it. I'll be back tomorrow. He knew I was a young college student needing reliable transportation back and forth to school. He said it's not just selling a car to him, it's an investment in my future. And Everytime I get in this same car now I'm always grateful to him for being understanding and an overall wonderful person.

came in, seen a 2008 chevy Colorado. i just had to have it! took it for a test run, no issues!…read moredrive it off the lot and brought it home! customer service was amazing, the people there were fantastic to talk to, if you're looking for a vehicle this is the place to go!

Tucked back in the corner. But worth the look. Jesus does a great job of making the experience…read moresimple and straightforward. The staff all the way up to the owner are all great very knowledgeable and friendly. Most importantly they don't hound you or talk fast to try to make you disoriented. I would recommend to anyone and will be back again.