Shoutout to Heather Riegelhuth at Madera Ford for treating us so kindly and helping us find what…read moreour family needed and keeping it real!!! her and all the staff were so helpful. We are so happy with what she got us qualified for and we dont have the best credit guys! We purchased a 2023 Ford Explorer limited and we couldnt be happier! Any obstacle they hit they found a resolution. Paperwork was extremely fast & we paid a low down payment. If your looking for a vehicle please consider reaching out to Heather at Madera Ford! -Low down payments -Good Credit & Bad Credit -Fast and easy process -Friendly Staff ‼ -Great inventory -Auto Detailing -Full tank of gas -FULLY LOADED!!! Dont miss out on a great opportunity for your family! Put that tax money (or not tax money to good use) you deserve it!! Go see Heather!

I would like to warn anyone who is considering purchasing a vehicle from Madera Ford to think twice…read moreabout it. My initial truck buying experience with Madera Ford was actually fine, which makes what happened afterward even more frustrating. At the time of purchase, I ordered a safe for the truck that wasn't available yet. They attempted to install it twice, and both times they showed up with the wrong part. After the second failed attempt, I asked for a refund of the $400 I paid. They agreed to issue the refund. Separately, there was a defect in the paint protection on the hood. The dealership agreed to cover the repair and told me they would send a check so I could have it fixed locally. As of today, I have received neither the $400 refund nor the check for the paint repair and I have been COMPLETELY GHOSTED by not only the salesman Mitch Riegelhoth but the finance manager, Matt, the General Manager Shaun Keenan and even the owner Lak. I have: * Reached out to the original salesperson Mitch Riegelhoth multiple times over the last month. He will not take my call or respond to my text messages. * Spoke with the finance manager Matt on 3/31/26 , who promised a callback the next day (never happened) * Spoke directly with the GM Shaun Keenan on 4/1/26 , who said he would call me back the same day, he never did. I left him another message on 4/6/26 and he never called me back. * I sent a letter on 4/8/26 to the owner, Lak Brar because the dealership would not give me an email address to reach him. In the letter I explained how I have been treated and even included screen shots from Mitch telling me I would be receiving these payments. * NO RESPONSE FROM ANY OF THESE PEOPLE. I WOULD STRONGLY ADVISE YOU NOT TO DO BUSINESS WITH THESE PEOPLE. This is not about a complicated issue -- it's simply about honoring commitments that were already agreed to. The lack of accountability and communication is unacceptable. If you're considering doing business here, just be aware that once the deal is done, getting follow-through on anything afterward will be very difficult. Dan Mueller Recently ripped of by Madera Ford!!!

2.3.26 I took my Rav4 in for a safety recall fix. The staff was fantastic! It took about 4 hours…read more (I left and came back) Cost, thankfully, was none. I'm always concerned about "other" work they need to do. I appreciate them not trying to add on. Times are tough. I'd go back.

The Sales team is just fine no better or worse than any where else. However saying that go…read moresomewhere else equivalent sales but Madera's Finance department is the worst. That lady is in over her head. There service department is slooowwww oil changes should not take 2-4 hours. In other words go somewhere else.

Horrible on both sides of GMC sales and especially service, they don't answer phone calls or return…read morevoicemails. They don't call with updates of vehicles in service unless you do. They wasted my time by "forgetting" my vehicle was ready for pickup and not leavening my keys with sales. Save your time and money here choose another dealership,

We were looking at a used vehicle which we had seen on CarGurus.com earlier in there week. The…read morecar was perfect! When we got to the dealership we were surprised to see the price had increased significantly from Monday's internet price. We asked if they would honor the original price and they refused. Their finance manager said car prices fluctuate daily and there was no negotiating it. Then he had the balls to start pushing extended warranty and paint sealant, ... We left and bought the same car with lower miles and pricing. Avoid this dealership.

Obviously nobody's looking at Yelp anymore. Went to Madera Auto Plaza with a friend to buy a car…read moreand found out that they sold a car to him previously with a salvage title which I don't know if it's even legal but was definitely not disclosed to him! The owners and operators/"salesmen" of Madera auto Plaza are beyond fraudulent. To have a dealer license in the state of California you are fiduciary/responsible and these people should be in prison for their thievery. I will be advising my dear friend how to sue Madera auto Plaza in court. They are already in touch with a lemon law firm.

Got a car recently and got a great deal! Alignment was off so they helped me take care of it for…read morefree within my 30 day warranty. I was in a money situation he even offered to help me through it! Thankful for their help.

I've been going to GT for years and the owner Tim always takes care of my automotive issues. Plus…read morehe honest to the fullest

Honest, reliable! Good people! I live in Stockton and drive two hours to see them. They are true…read moreblue by the book. It is worth 4 hours round trip driving for me. That should say it all!

Auto Depot Fresno helped me find the perfect ride. GMC 2500 Duramax 4x4…read more Looking forward to a "road trip".. Thanks Joe

This is by far the best place to shop cars! I shopped around online and at several different places…read moreand I am so happy I decided to choose auto depot in madera. The staff was amazing, you could tell the moral in the office was very positive and they got me in my dream car at a dream price! Was even able to take my old car off my hands and gave me top dollar for my trade in vehicle. On top of that my sales associate Eddy helped me get full coverage insurance within minutes that was extremely affordable. I would highly recommend him but everyone in that office is fantastic. I could hear the other associates assisting customers and everyone left happy. Myself included ;)

Give us a refund? Took the truck in for engine light…read morediagnostics of 5 or 6 codes. A week and almost $900 later it was "ready". The truck barely made it home, overheating, warning light, and when checked, over 20 codes! My husband now has to repair whatever they didn't do right. I only had him take it in because he recently injured his ribs working on it, he's 70, bones break easier, and now he has to risk that AND pay for a rental so he can go to work, another 250/wk. And no we didn't tell them to come get it. No way he will allow his truck in that shop again, ever. Possibly no shops ever.

After 2 months of buying the car they hit me with a new fee of 175$ because they miscalculated…read moresomething. From the time I got the mail I have 4 days to pay before they send me to collections. They can piss off. This is the most shady place I have ever been!