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Madera Ford

2.4 (127 reviews)
Open 8:00 am - 7:00 pm

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John R.

Bang up job in the service department here! Made an appointment online... Unfortunately it did not get pulled up in their system, but they took me in at 8:15 AM on a Monday and I was out the door by 9:45 AM. That day L O L! Definitely more impressed with a smaller dealership as opposed to the huge dealerships in Fresno and Clovis etc. To walk in and get friendly service and the service completed in such a quick turnaround is amazing for any Ford dealership Kudos to you guys! And I will be back for my next service.

Email letting us know to pick up our spare key
Misty M.

Purchased a vehicle on a Saturday. Went to pick up key after receiving email. My husband gets there, it's not available but willing to sell us one at a discounted price $600. Called and spoke with Manager Casey "I will look into the matter and call you back in 20mins". I left another message an hour later with the receptionist and never heard back. Prior to speaking to the receptionist I was being transferred to a number that went straight to voicemail and unable to leave a message because it was full. Very unprofessional way to handle business especially after letting us know there was one available. We will never do business with Madera Ford again and will be advising our family and friends to do the same.

Ted S.

Once again excellent service from Dan Ortenzio and Madera Ford!!! He is always thorough with his recommendations, professional. I appreciate he came back early from his lunch to make sure I wasn't waiting longer than I needed too! Next time lunch is on me!

Drove to Madera to buy a used car. Unfortunately the price on the Web site is not accurate. Even on the used cars they charge you for Ceramic coating, LoJack and some Brake thing. The car was listed for 13k on the website but was actually almost 16k plus tax and License. I know a lot of new cars they are doing this with but never seen it on a used car. What a waste of a drive.....

Debris on floor and in seat.

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3 months ago

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24 days ago

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4 years ago

Team Robert and Abel hooked me up with a great interest rate quickly, smoothly, and professionally.

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2 years ago

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3 years ago

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3 years ago

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3 years ago

Great deal and outstanding customer service. This dealership gets it!

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8 years ago

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Review Highlights - Madera Ford

Silva ford may be the best dealership with the best finance and group of people I ever thought possible.

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Madera Toyota

Madera Toyota

(87 reviews)

Toyota had an amazing national ad about leasing new cars. I had been looking everywhere online to…read morefind a 2024 bZ4X XLE Electric Vehicle. Madera Toyota had one. I called the salesperson, John Lancaster answered the phone. Through phone conversation, text, and internet, we made a very good deal. What made John's customer service so amazing was his listening skills. I asked questions. He answered them or consulted with others to find the right answer. Signed the initial papers online. Then, John drove from Madera to Los Banos to sign the DMV paperwork. So, I never spent one minute at the dealership. We just have to figure out a delivery date, and I'll be in my new car. I recommend Madera Toyota, and I would go there and ask for John Lancaster. His "can-do" work ethic will serve you well. Respectfully, Arthur J. Testani III

I am writing to formally express my concern regarding my recent experience with Madera Toyota…read more We traded in a vehicle approximately seven months ago and were under the clear understanding that the transaction was completed and all financial matters were settled. It is very concerning that after this length of time, we are now being contacted and told that we owe additional money. This was never previously communicated to us. In addition, the person who called us regarding this matter was extremely rude and unprofessional. The way we were spoken to was unacceptable and added unnecessary stress to an already confusing situation.

Madera Ford - car_dealers - Updated May 2026

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