VFCU has moved but luckily we found some of the sane employees at the Clovis branch on Willow which…read moremy mom liked. Unfortunately this location appear to be an express stop where the tellers are on video conference not in person. We needed assistance a customer service live person was available but standing room only no chairs offered to us. Service has usually been friendly but on our last visit I was taken off guard by the employee. The young lady was confrontational and lecturing toward my 80year old mother. She would look away gasp in frustration. She has assisted us before but never behaved like this. Let's hope she was just having a really bad day. Quality Value

Worst bank ever and staff! A heads up they're on their lunch instead of standing at the atm machine…read morethat "help" this is bs

This review was hard because Isaac, my service advisor deserves 5 stars but my overall experience…read moredidn't quite meet that. Isaac was prepared and ready for my appointment. I had an additional concern and he was happy to address it and even add it into my appointment. He was transparent about the additional time it would take and said I may want to find a ride home. This is the part that didn't meet my expectations. Car dealerships have previously provided rides or transportation for their customers and so I wasn't expecting having to find my own. I ended up having to pay for a ride service. I'll know for next time. Isaac stayed in contact with me with additional work they discovered and the timeframe needed. There was even a video sent so I could see the work needed. He did a great job at verifying warranty coverage and helped save me a lot of money! I will continue coming back for the great customer service Isaac provides!

1-Star Review: Extremely disappointing and misleading…read moreexperience. Julie at this dealership quoted us a deal we were ready to move forward with -- only for another manager from the same location to later say the numbers were not accurate. The "revised" quote they sent was completely different and much higher. We spent days discussing details and almost drove three hours to finalize the purchase. Thankfully, we double-checked before wasting more time. If you're considering buying here, get everything in writing directly from a manager and verify the numbers before you make the trip. What we were told versus what was actually offered was night and day.

I overall had a great experience purchasing my first car here. I originally was skeptical with…read moretrying to get approved with my credit. But the owners helped me get approved and with amazing monthly payments as well. Would definitely recommend buying here. Thank you

I'm telling you guys my brother is still fighting for the car that instantly messed up within 2…read moreweeks. these people will try their hardest to talk you into buying a car from them even if you asked for the money back. whatever you guys make a deposit and don't want that car anymore, just asked for the deposit back. they will try their hardest to not give your deposit back.

I have had my car less than 2 weeks before my brakes sounded so bad. I took it in due to being…read moreunder warranty and was told nothing they could do as my brakes weren't in the red. The mechanic then found out my motor mount on the right was broke. Had to get that replaced. Fast forward i've now had the car less than 4 months and my transmission has gone out. Arm control needs to be replaced. Brakes and rotors replaced. Knock Sensor and Turbine Shaft sensors also need to be addressed as my check engine light is on. What i've learned is drive time vehicles need better inspection.

First off I made an appointment for 7pm. When we got to this Drive time early at 6:30 we were…read moreexcited as we were driving all the way from Newman which is a 2 hr drive! The guy who greeted us was very creepy and gave my wife immediate bad vibes. He didn't say anything about closing at 7 pm and us having to hurry. Every car dealership we have ever been to has waited for us to be done test driving regardless of actual closing time! When we got done with our test drive the man came back over arms crossed and told us we are closed you guys will have to come back tomorrow!! I have NEVER dealt with such rude employees as this man was to my family! You don't take appointments online for 7 pm if you are closed at 7 pm? So WTF gives? Save your money go anywhere else!! If we could we would give negative stars!!

This place sucks. I was behind on one payment and they repo my car. It took over $2400.00 out of…read morethe possession. In addition the repo people they used this woman was extemely rude, had me waiting over 3 hours in the COLD as she felt threaten and would not advise where my car was as I was told to meet her at the Bart as she was going to pick me up. Then called me at 10pm asking me if I could pick my car up. WTF. Only I can say is the woman did bring the car to my residence at 2am in the morning. I got this vehicle in 2017 and should been paid off by now, but they don't even do any refinacing and you have to pay all that interest, not cool. I would have let them have it but I have paid over $20k. They are rude, no assistance, no extension as it is hard now a days, but they are more concerned about they money then the struggles of the average American trying to live in these hard times. I know my next car purpose they name better not be mention, just horrible.

I had to call in to make sure that they got my check as it was not cashed in a timely manner,…read moreprobably holding it past the due date to make extra fees for being late. I asked Jackie if they got my check, she had a very disinterested and annoyed tone in her voice. I am sick and tired of this company treating a customer with such disregard. I hope they go bankrupt. UPDATE: I called and they verified they had my check the day before a late fee would be charged, they purposely waited to process my check in order to charge a late fee. I'm reporting them for this unethical practice. They sent out my late fee notice, I was right.

Tim was amazing was the only person at a dealer that was willing to help me since my credit was low…read moreawesome job Tim thank you so much for helping me get my Toyota Camry it's amazing if you need someone to help you Tim is the person you go to for sure!!!

Just bought our first car, GT 2021 Dodge Charger. Great service,great deals, great people…read more Definitely recommend to everyone looking to buy.

don't do it trust me please.... they will fuck you over in the end. 30% APR will only force you to…read morepay this company for 5 extra years, don't do it please. I fell into this trap and I'm trying to save others.

If I could give zero stars, I would. This company works with shady, corrupt auto dealers looking…read morefor a quick payout. They also don't care what they are lending for, don't do it! They try to refinance your loan over and over again so you have to keep paying interest fees as well. Please don't do it! There are better companies out there to lend from. If you are trying to purchase a car from a dealer who says they work with Lendmark Financial, move on. They are one of the corrupt auto dealers. You can find a cute car somewhere else!

I have been banking here for several years and couldn't be happier. The staff is all proficient…read moreand very friendly.

Great bank! Everyone is nice and wanting to help with their own personal touch. It's nothing like…read moreyour big banks. You get the attention needed here at this branch.

Honest people with quality used cars. If you are looking for a great dealership they are worth the…read moredrive.

Mark and Jeremy are amazing. They always go above and beyond thank you guys for all you do.read more