I purchased a 2023 CT5 at Honda North! My sales consultant, Joel Smith was extremely helpful. I…read moreappreciated that he wasn't pushy, provided us with the information we inquired about and gave us the necessary time to make a decision. Great experience overall! I highly recommend Honda North!

Mercedes is the best salesperson! She made buying my Honda such a great experience. She is…read moreknowledgeable, caring, and took the time to answer all of my questions. She truly cares about her customers, and I couldn't be happier with my purchase. If you're looking for an excellent car-buying experience, I highly recommend asking for Mercedes!

I am extremely disappointed with the service department. My vehicle has been there for over four…read moreweeks for a recall, and the biggest issue has been the complete lack of communication. After already experiencing non-communication, I spoke directly with my service representative, Ivan Tinoco, and specifically requested daily updates. I was assured that I would be kept informed. That has not happened. I have repeatedly had to reach out myself just to get basic information about the status of my vehicle. I understand that parts can sometimes take time to arrive. However, it is very difficult to accept that a dealership would not have timely access to service parts for the vehicles they sell -- or at the very least provide clear, proactive communication about delays. Instead, I have been left without a firm timeline, without consistent updates, and without accountability. This has caused significant inconvenience. I recently moved to the area and rely heavily on my vehicle for work and daily responsibilities. If I had known a recall would turn into such a prolonged and poorly communicated process, I would have reconsidered scheduling it when I did. Customer service is not just about fixing cars -- it is about communication, transparency, and respect for people's time and circumstances. Unfortunately, that has not been my experience here. I hope this review encourages improvement in communication and customer care so others do not experience the same level of frustration.

I'm so excited to receive an oil change at my house! This mobile service is a game changer. The…read moretechnician, Anthony, was so nice and efficient. I highly recommend this service! I got to do laundry while my car was getting serviced!

The staff here are very polite. Nice establishment , but, watch how they word things and dont be in…read morea rush like i was. I want to apologize to the financial manager for turning rude near the end of our conversation and appreciate you staying professional. But on the other hand do not appreciate how the contract and add ons were worded to me upon purchase(my fault for not looking closely at the price of "accessories") . Beside that they have been wonderful to work with. And so far have held up what i am paying for. (2022 toyota tacoma 4x4)

Kevin Hernandez , service department , excellent communicator, knew car repair, patient kept me…read moreinformed . would highly recommend.

Five Stars for Jacob and the Kia Team…read more My Kia had an engine recall, so I brought in all my documentation. Jacob went above and beyond--he confirmed the engine failure was due to the recall and got everything moving quickly. I dropped it off on a Friday, the repair was approved by Monday, and the car was finished by Friday. Communication was excellent the entire time. Jacob kept me in the loop and made the process easy. If you stop by, ask for Jacob. Highly recommend.

INCOMPETENT STAFF WHO PUT LIVES AT RISK AND IGNORE CLIENTS…read more *Go Buy a Different Company's Car Kia's Failures: A) STAFF - After 8 calls to Kia NOT ONE SERVICE PERSON RESPONDED. Sales staff would not get a person. Nobody returned calls. More than 1 of got the run around by staff. B) 25HR roadside service (Kia) - tried to charge us $1500 for the tow (even though this was Kias fault) Situation: Wife's Kia Niro Transmission needed replacing after 60k miles. Kia replaced it. (3 weeks to complete) Mere days later the car broke down 139 miles away.

I have never been happier with a dealer's service department than I was at Hedricks Chevrolet…read moreyesterday. The cold weather had caused the battery in my Tahoe to fail - sending the car into a stall while displaying weird error messages...it was 11am, pouring down rain and I desperately needed the car for important meetings the next day. My first call to a Chevy Dealer let me know that they could not even look at my Tahoe until the next day - not even for a quick diagnosis. By contrast, the service manager at Hedricks approved a diagnostic check the same day - which showed that it was all battery related. Within 2 hours, working with Julian, my car had a new battery and I was on my way. Some dealers provide service - while others epitomize the spirit of service. Thank you Hedricks for exemplifying what true service can be. I'm forever grateful.

Marco is very professional & prompt knowledgeable about the vehicles and doesn't give you the…read morevacuum cleaner salesman vibe

Came to buy a 2001 Tacoma, and Antonio was a great salesman and person! He gave me a great price…read morefor my dream truck, and was extremely helpful in navigating me through the purchasing process. I would definitely recommend this dealer for anyone looking to buy a car, Antonio is your guy! 10/10

We were looking for a specific truck and we came across Davis Auto Trader on Cars for Sale. The…read moreprices looked good and we gave them a call. They only work by appointment which was great because I didn't want to be standing around waiting for help plus it ensures less people are there. Unfortunately the truck was already sold but they did their best to help us and even said they would help us find the one we were looking for. They did not try to force us in a car and we were treated respectfully the whole time.

Jason H. in services provided exceptional customer service from start to finish. He was an…read moreexcellent communicator, kept me informed throughout the entire process, and made sure all of my questions were answered. He was incredibly easy to talk to and showed an unmatched level of patience, which made what could have been a stressful experience much easier. I truly appreciated how professional, knowledgeable, and approachable he was. It's clear that he genuinely cares about his customers and wants them to have a positive experience. If you're bringing your vehicle to Clovis Chrysler, I highly recommend working with Jason. Thank you for going above and beyond!

There is one guy with a bad attitude there you will know get away from him go find a nice guy…read morewith a good attitude your day will go a lot better in the service department

Purchased a truck from Barstow about a few months ago . Make sure they write the correct…read moreinformation to run credit . I was declined because they had written the wrong info . I decided to go to another sales man and figured it out .. Purchased the truck and the second day the check engine light turned on . Took it back and the mechanic half assed it to make the light turned off and eventually turned on again . Mechanic was really rude and did not know the meaning of customer service .. Make sure u check ur truck before purchasing it

I do not recommend any one to go to this location to buy a car. Barstow Auto Sale buys most of…read moretheir cars from auctions sales and when they purchase those vehicles, they do not fix it up at all. All they do is clean it up to make it "look nice." They do not do any mechanical work to the car unless it is visible to the customer. They don't care for their customers. They only care about money and ripping their customers off. They will sell the same "make and model" with different "car years and mileages", for the same price. When I bought a car from them, they told me to oil change it. They did not even pump the gas for me, it was low on empty! Not even a month later when I purchased a car from them, my car over heated. They were nice enough to fix it, but it was only for a temporary fix, because the problem started occurring again. If you want a honest car dealership, I advice you NOT to shop here! You might get lucky and get a decent car if the previous owner took cared of their vehicle, but other than that, good luck.