My first encounter here and it was only for a state inspection, but the counter person, Kelly, would make anyone want to return. Dealing with her was an absolute pleasure. I drive a Tesla, so it's not likely I'll be back, but I would say from the apparent cleanliness and efficiency of the place, you probably won't go wrong here. read more

I have been using Fallon Automotive for service and repairs for nearly 8 years since moving to Loudoun County from Fairfax. Their workmanship is outstanding along with their dedication to their customers. I feel that they go above and beyond expectations. I would highly recommend Fallon to anyone who owns a car. They truly are a family oriented business. read more

This is my second 5 Star Review. Everyone at Falkon is immediate and extended family...customers are treated even better than family. Mike has created a professional unity and team comraderie that that rivals my 20+ years as a Marine enlisted and Naval Officer Corps. From Haley who runs the admin and front desk (she is just TERRIFIC) to the sons/family that runs the shop they are in synch with providing top notch mechanical service ..at reasonable prices. If you don't believe me, sit a while in the waiting room as folks queue up and call in for appointments--- I am truly blessed to be part of the admirers that appreciate old fashioned attention and skill Kudos! read more

Once again Fallon Automotive gets my vote as one of, if not the best place to take your car for repair or routine maintenance. Mike and his family have taken care of my cars since 1985 and always given me superior service. This time was for just routine maintenance but I am confident that it was done correctly and my vehicle doesn't have any safety or mechanical issues. read more

Mike correctly diagnosed a persistent check engine light issue so now, with the problem solved, the remote start function is working again, just in time for winter! Always great customer service, honest analysis and fair pricing. Fallon Automotive is the first place I go when the manufacturers original warranty expires. read more

Always go above & beyond! Hallie is awesome always able to get me in. She's very good about breaking out everything on repairs with detail/price & explaining to customer. read more

I use Fallon to help maintain and repair my 60+ vehicle fleet. I have never encountered any problems with their work or their people skills. Hallie is awesome and gives very reliable advice on my questions and concerns. And I ask a lot of questions! Trust your vehicles here. read more

Car broke down and I was in a panic. Fallon was able to provide a tow right away and able to fix the issues within two days!!

Great service and they take the time to explain what they will be doing! Transparency and better yet, good people! :) Best value in NOVA! read more

Excellent service, very professional, knowledgeable, and honest! We've been taking our car to Fallon Automotive for repair and service since it broke down near their place last year. Someone who stopped to help recommended them, and the best thing happened: We found a place in Loudoun that we could trust with our car. I highly recommend them! read more

We have been going to Fallon Automotive for years as we trust them implicitly with our cars' maintenance and repairs. I recently had an oil change done and they also checked a rattling sound i had with my car. Their work is thorough, efficient and cost effective. read more

I've been taking my vehicles to Fallon for many years now. They are straight shooters, let you know up front what the likely problem is, and always communicate any updates to the work needed or change in cost. They just handled a big job (12 hours worth of labor) on my 2013 Explorer and they were able to get me in a day earlier than they said and got the job done on time, so I ended up getting my vehicle back a day earlier than expected. read more

They took me in right away and the job was done right the first time. If you're in the market for a fair and reliable mechanic, look no further. I've been a customer for over 10 years and this is one less thing I need to think about. Give it a try and see for yourself. read more

As ever the service at Fallon is amazing ! Cannot recommend them enough! All so nice and professional ..... Thanks ! read more

One of his mechanics bears a striking resemblance to Seth Green. After my first visit, I was mailed a sliding scale discount card to keep in my car or wallet. Mike is super friendly but service levels were occasionally inconsistent; I'd ask for update calls and once or twice wouldn't even hear from them until they were done. Not terrible considering there was only one time they failed to finish in one business day. This is within 20 minutes' walking distance from my work, which was convenient when I still had my dying '97 Eclipse GS. Pricing was much better than local auto repair chains (*coughcough* Hogan and Sons), and competitive with our family's other preferred service location in an Asian auto shop in Falls Church. I think the only quotes I've seen to lowball this and the Asian shop's prices were out in Winchester, and I'm not too keen on the idea of hauling out there just to save a net amount of $20. Coupons on their website are nice, I might use them again soon to get my safety inspection done, depending on the timing of my 35k maintenance. read more

Fallon Automotive - Dark so early... - Auto Repair Near Me - Sterling, Virginia

Fallon has serviced my past 3 vehicles. I have referred multiple people to them because they are honest. They are up-front about what needs to be done right now, what you can keep an eye on until it becomes a bigger problem. They even tell me when it probably doesn't make financial sense to continue fixing my car instead of allowing me to spend 5k of repairs on a car that is only worth 2k. RIP 2005 Subaru legacy it's been a great 15 years. Hallie and Mike Jr are a pleasure to work with upfront and Brett does great work on my cars. Hallie always does a good job of translating Brett's advice into terms I can understand. I will be back with whatever car I pick up next! read more

I've taken 3 different vehicles to Fallon's recently and had exemplary and punctual service each time. Hallie is top notch, highly recommend them! read more

Auto mechanics are always tricky to read and trust. Are they trying to make me get and pay for services I may or may not need. Not this place. A father-sun team of Mike Jr. and Mike Sr. I always dealt with Mike Jr. he is a great, sharp and respectful guy. I have had three vehicle serviced regularly at Fallon. They give me diagnostic and explain what is going on. what is urgent or unsafe to defer, and plainly tell me "you need to keep an eye on it, but you dont have to do it now". Something I appreciated a lot and made me bring a friend's car to them to repair... A job they did outstandingly. I am so happy I have this place to help me keep my cars in the best shape they need to be in. read more

I have a 1997 Chevy K 1500 pick up truck that I brought in to Fallon Automotive for some repairs. They gave me a fair estimate for the work to be performed and a due date that the work would be performed. They were true to their word, and I picked up the truck when it was ready and all the work was completed. I highly recommend them for all of your automotive needs. read more

I got a flat tire from a nail and was close to Fallon. I called and they had me come right over to see if they could patch it up. It was not fixable and I already knew I needed 4 new tires soon. Fallon put on my spare tire free of charge, ordered new tires that are cheaper and better than the ones I had, and sent me on my way all within an hour. I returned 2 days later to have the new tires put on. Fallon is my go to place for vehicle service. I trust their recommendation of needed services and have never felt they were trying to push unnecessary extras on me. I highly recommend Fallon Automotive! read more

Service was professional, reliable and friendly ! I would recommend this shop to others.. read more

I made an appointment for an oil change and the yearly inspection. I let them know that I was taking time out of work. The finished both in less than an hour. They courteous and professional. Thank you Fallon read more

The team is very courteous. They complete the jobs in a timely manner and give recommendations when needed.

Highly recommend Fallon! They are fair, trustworthy, and always provide great customer service!

The best, most professional, friendly owned mechanical repair facility in the area. I've had multiple inspections, oil changes and repairs and highly recommend them. read more

I met the owner and son. This is a high touch shop. When I walked in little Mike welcomed me and took my emission test right away without appointment and every time a new person walked in they asked if need help. Meaning the team is observant and care about their customers. Big Mike gave me my emission results and had a friendly discussion and took an interest in my car. Very friendly, high touch, shop. I would take my car there and now that I know they have a Landrover/ Jag specialist with a 35 year UK car vet I have a source for fixes close to home. read more

Fallon has been my dad's go-to autoshop for years, and has been mine since I started driving a few years ago. All the staff is super friendly and they're happy to explain what's wrong in a way you'll understand. Additionally they don't overcharge unlike so many tire and auto places do these days. Definitely recommend! read more

Fallon's is my go to for all car care! I even brought my company's fleet here too because I trust them! Family owned and operated, they're fair and honest. Can't ask for much more from mechanics! Plus they've been able to work on all sorts of cars I've seen, from new electric cars to classics to work trucks. They're such a friendly group of people I love chatting with them too! Thanks Fallon team! I'll keep sending as much business your way as I can!! Keep up the good work! read more

I came to Fallon Automotive after another auto repair shop quoted me over $980 to fix a check engine light by replacing to airflow sensors in my car. Knowing this was quote was way too high for the work requested, I took my car to Fallon and explained the situation, who was able to fix the problem for $80 by changing my air filter and cleaning out a few parts in my car. These guys are fair, honest, and incredibly trustworthy. read more

Fallon Automotive is run the way an auto repair shop should be run. Mike and his team are customer centric and automotive experts. I trust them more than any other mechanic than I have ever gone to because they are down to earth, realistic and don't tell me that I need something fixed when I don't. I am not an ASE certified mechanic but I have done work on my cars myself and just don't have the time now to do that. I like that Mike and his team can relate to that. Keep up the good work! read more

I'd been a loyal customer for quite some time, but lately I've had some bad experiences there that caused me to switch shops. I used to work near the shop, so I started using them because of their location and because they offered coupons on their website. The owner, Mike, is a good guy and an honest businessman. He rocks. One of his mechanics, Patrick, is also honest and will tell you when something needs replacing but you could still get a little wear on it. I appreciate knowing things like that so I can financially plan these things that need to be replaced or something. In fact, I appreciate their services so much that when I transferred to a different office that was much further away, I would still take my car there when I had to be in the area for work. I could take it to one of several shops near my other office, but I always chose to wait til I could get to Fallon. Here's the bad part. They have a guy that answers the phone and schedules appointments and he has dropped the ball on me twice now. One time, I was supposed to have my tires aligned and then have an oil change. I dropped the car off early in the morning and said that I would have to have it back by noon. I called the day before to remind them I had to have it by noon. The guy said no problem. The morning I dropped it off, he said no problem. I get there around 12:15 and guess what? The car was barely finishing the alignment and no where near getting the oil change. It just so happens that several days later I was able to bring my car back, and after speaking with the owner, Mike, he said to wait for it and it would be done right away. He didn't charge me, which I appreciated. The second boo-boo came when I had planned on having my other car inspected. I called to schedule an appointment and was told I didn't need one for the inspection. I said fine, but that I'd be able to bring my car on Wednesday and only had until 1pm because I was catching a flight out. The guy said sure, bring it at 9am. I called Tues. afternoon to remind him I was bringing it. He said, yeah, no problem. Come Wed. morning, while on my way at 8:30a, I called to state again that I'd be coming in and had to be out of there no later than 1pm. That's a long window of time to sit around and wait. This joker tells me, "Oh, the guy that does inspections won't be in til noon". I flip out. He doesn't even apologize till I question how in the hell he could not have called me and given me a heads up. Oh well. They lost a very loyal customer. I only give it 2 stars because I liked the owner (when I could get around the guy that answers the phone!). read more

Rarely do I give five star reviews. I save them for places that go above and beyond and really "knock my socks off." Mike and his team are about as honest as it gets in an industry that can be painfully dishonest. My car was making a noise any time I turned my steering wheel. I suspected it had something to do with my power steering. I took it to a place close to my office out of sheer convenience. I was told I needed to replace my power steering pump and it would cost close to $800.00. This was right before Christmas and an $800.00 repair would have all but ensured that there would be little to no Christmas presents under the tree for my daughter. A friend of mine recommended Fallon. I took my car there for a second opinion. Turns out that the cap on my power steering pump was loose and only needed to be tightened. When I arrived to pick up my car I was told that there would be no charge. I pleaded with him to at least let me pay something for his time and was told that I could repay them by bring my car back when it needed service and telling my friends about Fallon. I have and I continue to do so. I even wrote a letter to the editor of one of the local news papers titled "The Grinch who Tried to Steal Christmas, and the Mechanic who Saved it." A big thank you to Fallon Automotive for your honest, caring and hard working staff. I highly recommend them for anything from oil changes to major repairs! read more

Mike, his son, and his staff are very knowledgeable. More importantly they're honest and have fair pricing. Everyone is in business to make a buck, but they also understand that their customers are trying to find the best deal. The team at Fallon Automotive have found the perfect balance between both. Their prices are reasonable, and they wont try to squeeze every dime out of you every time you take your car in. I found these guys on a VW specific site, and their knowledge of German cars impressed me. When I went to pick up my car the first time I was there, we spent 30 minutes just talking about the different VWs/Audis we've owned. Having to get work done on your car, sucks. You most likely don't know what's wrong with the car, or how much it will cost. At least with Fallon you'll know you wont be taken advantage of! read more

Great local business and amazing customer service. I have always felt comfortable with them. I don't think they ever over charged me for Ang of my service. I am a regular with both my cars. Always prompt to call me and tell me what's going on with my car. read more

Fallon is exactly what you want from a mechanic. Fair, honest, and straight forward. The great thing is you can interact with the owner directly who is a seasoned mechanic that will give you the straight dirt on your car. No 'sales people' or other unnecessary middlemen pushing product. Mike can explain the issues to you, give you options, and you can be confident in his assessment. No upsells, no pressure. You won't get the white glove fancy-pancy 'customer lounge' -- but that's not what you need for your car! People hate mechanics and the like because of the uncertainty of what you get and if its the right answer at a reasonable price... and that is what Fallon excels at. Piece of mind. read more

Love Fallon! Local family business (I always love to support those first when it makes sense.) Well, an honest, straightforward and well qualified mechanic sure makes sense to me. I consider my self a bit of a car enthusiast. I used to go through new or slightly used mid-level sporty cars every few years, last decade when I was younger (and in a different economy!) I used dealer mechanics while under warranty or the one local to where I live (Leesburg) on my wife's Jetta that seemed the most recommended and convenient at the time. That is until, based on the recommendation of several of my co-workers I discovered Fallon. They now also work on my wife's car, and her mom's as well. He helped her decide if an old VW was worth fixing when something failed (no!) or better off replacing. Will not hesitate to tell you what he'd do if faced with a tough choice and it were his car in your position. I've had some bad luck with a window regulator going south on me in the same door multiple times. (It's a known problem with my older A4.) Anyway Mike and Mikey and everyone there have always made it right and I'm more than satisfied with the bill, which is rarer and rarer to find these days. I also don't hesitate to take German cars there (Mikey is a MB fan, and I believe Mike said he used to be a service manger for VW in a past life IIRC...) Don't make them too busy though, I need to get my car back to get home next time I'm in there. read more

Fallon Automotive is my go to for oil changes and tires. I also use them frequently to diagnose problems with my cars. They are trustworthy, to the point, and reasonably priced. read more

Came here for a Virginia state inspection since I found a coupon online. They were kind and quick and honored the coupon. Plus some of the guys were cute. Found out it's father and son operated. Will definitely be coming back for other car needs. read more

I'm a Repeat customer. I had a puff of smoke coming out the tailpipe on the highway. When it happened again after a couple hundred miles, I took the car to Fallon to have it checked. They drove the car and ran diagnostics, but couldn't find anything conclusive. They were willing to keep the car over night to try it again when cold the next morning, since that's when a leaking head gasket would be more likely to show. I told them that both times it had happened the car was warmed up and on the highway. I asked if it would make sense to check compression, but the mechanic said he didn't expect to find anything with that after having checked the spark plugs. I ended up being charged 1/2 hour of work, which I thought was reasonable. Like everyone else I never get the feeling that I'm take. Advantage of - the honesty of this shop makes a big difference! I'm glad to have found this shop and will continue to use them foe any car repairs I need and also continue recommending them to family, friends & neighbors. read more

VW TDI Experts! I have used Mike and his team several times for my 2004 Jetta TDI and have always been impressed with their professionalism, competency, price, and honesty. They saved me several thousand dollars after the large VW dealer told me my oil leak was due to a rear main seal. Turns out it was only a valve cover gasket that needed replaced which was less than 10% to fix. They replaced a starter for me and it had a manufacturing defect and even though they were booked they fit me in to their schedule on short notice. Thanks Mike! read more