We have overflow at home and got a 10x10 space at the new Narrows Self Storage in Bremerton. It is…read moreincredibly clean and obviously super secure. I've used other self storage facilities over the years and this is the best.

Sold our house to downsize. Stored our extra items while we rented a smaller house. Very clean…read morefacility. Easy to access and the staff was super helpful and friendly!

Absolute scam. Secured a storage unit 3 weeks prior to my move. Found out the day prior when I…read moretried to adjust my reservation that my unit was given away and cancelled without notification. Instead, they offered a 10X20 for over $200 a month. Cannot keep their promise and will cancel your reservation without cause and notifying you.

I'm so disappointed I could spit. In July I decided to use…read moreSecure Space storage with a locked in charge rate of $238.00 per month; it was a verbal confirmation. .....only to receive an up charge in October, 2 months after moving in, my monthly charge was going up to $355.00 per month in November. I decided to contact company as they were open to my input, however, they were only able to give me a $20.00 dollar discount. So now I pay $334.75 that started in December. Gee that's still a $95.75 increase. Even the rental markets for apartments only go up 10%. I do not recommend this company as I still feel like they gouged me and took advantage. I was able to see less cost for similar storage than current pricing before I decided on Secure Space and I hope all company's don't do this. If I had known they would do this I would have chosen another, closer to me, storage unit. I feel like I'm locked in as getting stuff to storage was costly and to remove it will be also, so I guess I'm stuck. Customer service through company office is not consistent and what reflected at office is not always same as talking and securing on line. One has to follow up to guarantee pricing. I will compliment the office staff as they are sympathetic, helpful and personal and units appear secure. I'm not sure these 2 benefits are worth the $98.00 monthly increase. I do plan on getting my things removed ASAP but that's dependent on circumstances currently waiting upon. I can't wait to vacate and save $100. Per month. Ask questions and get contacts in writing and do not assume they will be careful with you through honesty and pricing.

I enjoyed a great experience with Bayside Self Storage. Anna Marie helped me with easy to…read moreunderstand information and really seemed to care that I got great service, and she delivered. I can see why Anna Marie has such a large fan base in these reviews. She helped me get set up with my storage needs in a professional and charming fashion. She is an absolute delight to chat with.

From the owner: We are committed to offering the best customer service in town!read more

Kadie is terrific and runs a tight ship. I was welcomed and treated as a guest. Kadie gave me an…read moreexcellent rate for doing business there. I am thankful for Kadie's professionalism.

From the first time we went to 12th street storage we were very well taken care of by Andrew…read more Because of him we didn't even want to look for other storage to rent. He is always very available to help with whatever is needed, even when we forgot our storage unlocked, he called us to let us know. We highly recommend this storage because of his job! Price is good but Andrew rock it! :)

Why is it so difficult to get business owners to respond to emails? After two email inquiries…read moreregarding moving my small studio and a short response email prompting me to send photos of my home this company never got back to me. Very weird and unprofessional in my opinion. Might work for some would not be an option for me going forward

This was our second time using them and their response time, value and quantity of service is…read moreimpeccable.

If you are looking for a place to store your things in Gig Harbor avoid this place. Even if it is…read morecheaper the savings isn't worth it. Avoid this place at all cost. Our storage unit is infested with mice. The overhead light in our unit has been broken ever since we moved in over 2 years ago. I have said something, my wife has said something, a co-worker of my wife has said something, they say they will look into it and nothing ever happens. We finally came to our limit a week ago when a box of product was brought home and in it was mouse droppings. We have a newborn who is putting everything in her mouth right now. Luckily, she didn't put any of the droppings in her mouth. But this is unacceptable. Now due to their reluctance to do anything my daughter, my wife, myself, and anyone who comes into that unit and in close proximity to anything from that unit could get sick. Right now this storage unit is in the throws of another mouse infestation. I would like to think it was just another one and not just one big long one that they have never really addressed. I count at least 4 different infestations in the two plus years we have been customers but it wouldn't surprise me if it is just one big one. Anyways this infestation has cost my wife thousands of dollars in lost product. I am going to share some pictures with you all. The pictures they have on the website is staged. Not once do you see a mouse trap in the pictures even though they are everywhere. Outside the buildings, inside the halls. EVERYWHERE. They are omitted from the pictures to deceive you all into believing that it is a clean facility where you can store your stuff and it will be okay. If you don't believe me, just do a drive through. The gate is open until 6 pm every day.

Compared to Home Depot their packing materials and boxes are significantly more expensive. And…read moreunless you present the original receipt they will not take unused boxes back. Again, a significant drawback relative to HD. I store at Public Storage in Vancouver and was supposed to be able to return the boxes as a paying customer of Public Storage. I was told since I was not paying at this particular Public Storage it didn't count... really? I will never do business with these people again.

Very easy to rent and secure a unit. The manager was very helpful. The Tacoma location is clean and…read moresecure.

They raised my rent $100 out of no where and also kept saying I was past due mind you I've always…read morehad it on auto pay never had an issue until I tell them I want to move out. I would have stayed had the rent stayed the same but $100 increase in 6 months is crazy

First the pricing is reasonable and I actually signed up for the wrong area for my requested unit,…read moreI contacted their Customer Service Department and was treated with respect and she quickly resolved all my problems by researching my area I needed, at the best price and awesome professionalism. Very nice female and I forgot her name and wish I could've let you all know who she was being I'm already so tressed over this move and I was worried that by me making this mistake it was going to be a "whole other thing" that I didn't need right now. So I'm thankful for their service, kindness and knowledge. Thank you

Dead rats and feces in the unit so Tanya, who you see great reviews for, would not rent it to me…read moreeven though I already paid for it. I had to go down the road and pay again for a clean unit and now I am having problems getting my refund. This Sunday will be 2 weeks and Tanya was let go apparently, so I have to wait on the district manager. I wouldn't recommend this place to anybody.

Avoid this place. I…read moreseen a storage unit broken into 3 times this year and it was just the one next to mine. So it's not like I went looking for them. That's just the annoying little thing. Not something worth 1 star. But this is, I been double charged on a computer error on there part and when asked for a refund for half. They said they could only give $50 out of $177 back because according to them I was late and they remaining amount went to the late charges. But I was only late because there computer problems. (I had autopay on and that's why now I personally don't use it anymore.) Don't bother trying get ahold of the person who supposed to be at the office. That's a joke, every time I call during "business hours" nothing but a voicemail. Can't get ahold of anyone else, since that Information isn't provided. Also adding more to the locker cost after 4 months of being there is bullshit. Then trying to add another fee of $15 dollars for paying a week earlier to avoid your computer problems and getting hit with a late fee. You still get hit with a late fee and trying get ahold of the property "manger" is a joke. So if you are rich and don't care about your money store your prize junk here. Where just like a bad relationship your going be out of money and with a bunch of questions unanswered on how.

Traci you are awesome and I want to thank you for your great knowledge and kindness and the…read morepatience to help meet my needs, every business needs one of you! Thank you for all you that you did for me. I appreciate it so very much! thank you, thank you whoever hired this woman did a great job indeed! she's a hard worker, knowledgeable and very helpful as if she loves her job! hmmm don't see that ever! thank you Rowena Rincon