Where do I begin? I've been coming to Agave Sleep & Wellness on and off for about six years, and…read moreevery single visit has been an exceptional experience. From the very first day I walked through their doors, I've always been treated with kindness, respect, and genuine care. Dr. Hamann and her entire staff are incredibly friendly, welcoming, and professional. They don't just treat you like another patient--they make you feel like family. Every question I've had has been answered, every concern has been taken seriously, and they've always gone above and beyond to make sure my needs were met. That's exactly why I continue coming back. Recently, I needed a new oral appliance after getting several new dental crowns, which caused my bite to change and my jaw to shift forward. I asked Dr. Hamann if it would be possible to get the lower device that helps keep my bite aligned--the same one I originally received back in 2020. Her assistant made one phone call, and within minutes they were able to reorder my original appliance because they had kept my impressions on file all these years. That level of organization, attention to detail, and commitment to their patients truly impressed me. It's rare to find a doctor who genuinely cares about her patients the way Dr. Hamann does. She takes the time to listen, understands your concerns, and works with you to find the best solution. Her staff reflects that same level of compassion and professionalism. If you're looking for an experienced, highly respected sleep specialist who truly puts her patients first, I can't recommend Dr. Hamann and the team at Agave Sleep & Wellness enough. I was asked to leave a review, and this is my honest opinion based on years of outstanding care. I wouldn't keep coming back if they weren't consistently amazing. Thank you, Dr. Hamann and the entire Agave Sleep & Wellness team, for always making me feel welcome. Keep doing what you do--you've earned a lifelong patient. And when you visit, be sure to say hello to the wonderful staff!

I guess that I am the exception with MY experience with this establishment. Everyone was kind and…read morefriendly initially and I was hopeful. I had to get a tooth replaced before I could get the apparatus for sleep apnea. The delivery date was 7/6/26 and I was to see Dr. Beth Hamann. Initially & she was in the patient room but when I asked to use rest room and came back, she was gone and Elizabeth was there. She is great but I wanted to talk to the doctor. I have severe sleep apnea. This apparatus is for mild sleep apnea. I eventually didn't feel comfortable going there. When I told them that I NEVER saw the doctor at all, Wende responded with a lie saying that I saw the doctor at delivery . This is simply not true and Elizabeth knows it. It seems like they circled the wagon to cover their asses. There was no apology. They stuck together with the deceit they created. Also with Wende, you never know what version of her one will get on their visit. She means well but can be condescending in her tone of voice.

My son is a patient of Dr. Alarcio & she is absolutely the best! She was our second opinion & we…read morestayed with her. She listens, asks questions, examines, test & CARES! Unlike a "NEUROLOGIST" at PCH.

Absolutely horrendous service and care. Office staff are rude and uninformed. They interrupt…read morefrequently and often share incorrect appointments and other information. Dr. Wang is even worse. He is rarely in office and only visits for a few minutes the PA Kat is just as bad. She spends less than 10 minutes with you, speaks very fast and loud, shows impatience when asked to repeat herself. She shares inappropriate judgements, offering no compassion for anyone.

I visited this office on 12/4. The doctors and medical assistants were all wonderful, but I was…read moreappalled by the front desk receptionist working this day. She was being so rude to people coming in, nearly yelling at them saying she couldn't hear them, when they were all very elderly and couldn't speak loud. An elderly woman came in on a mobile scooter that had died and after she checked in up front, the receptionist did not offer to help push her or move her, so she was left sitting there. I then got up and offered to help move her scooter. I assisted her with finding an outlet and plugging it in to get it charging, but something wasn't working right with her charger. My name got called to then go back for my appointment and I walked up to the woman who was the receptionist and asked if she could help the older woman out. The receptionist clearly saw me helping her before, looked at me and said nothing, and got up, very annoyed to then go and try to help the woman. I even told the medical assistant about it, as she asked me if the woman needed help, and she thanked me for letting her know, so it sounded as if they might have issues with this woman frequently. I can't believe someone in a healthcare facility was not willing or happy to help this woman. Terrible service and care!

Outstanding TMJ care for chronic jaw pain and clenching issues. Dr. Core took the time to listen to…read moremy symptoms, explained my diagnosis and treatment plan in simple terms, and addressed all my questions. The office was clean, staff was friendly, and check-in was quick. After several sessions, my jaw pain has disappeared and also my clicking. I would highly recommend Dr. Core for anyone struggling with TMJ."

Don't even know where to begin with this practice. Prior to checking my insurance, within 5 minutes…read moreof being taken back they had started X-Rays, which were later not covered by insurance. Then I was told the doctor who would be completing my evaluation had Parkinson's and could not speak clearly, so a medical assistant would stay to translate. Do not expect to communicate with the medical staff here effectively. They were unable to tell me causes of this supposed TMJ, and tried pitching me a $2000 mouth device (also not covered by insurance) that they couldn't explain how it would help fix my issue permanently. Then tried pushing me to use care credit. Read the other reviews before you visit this practice.

Dr. Usmani played a large role in ensuring the process was quick and as easy as possible. She was…read morewonderfully supportive and very knowledgeable. Despite my lack of success with the first study, she was able to quickly schedule me a second. Furthermore, she expedited the approval for and my receiving of my CPAP machine. She was very gracious in understanding the crucial nature of my circumstances, including my late term pregnancy. The front office staff member at this location was extremely professional and helpful in scheduling appointments and ensuring that Dr. Usmani received the results and required paperwork as expeditiously as possible. They have changed my life and given me a road to a better future.

Fi was told the appliance they recommended was Not covered…read moreby insurance. If prescribed by a Physician who specializes in this area it is covered. I paid 3300.00 for the appliance . Then the appliance Kept coming Apart. The assistant, Elizabeth insisted no one has ever had this problem with that appliance. She said as quite insistent and irritated as others me. I called the company and they as told there are problems with that appliance. I had To insist on another type. Also, on Preparation for The appliance They did a scan It showed TMJ on one Side-deterioration of the joint. I did not know that that is a contraindication. Now The pain is On that side And Has developed on the other sod On the other side. I can Hardly chew. When I needed to be seen, I was given an appointment far in the distant future.

Dr Anderson (Board Certified by the American Board of Psychiatry and Neurology, Board Certified by…read morethe American Academy of Sleep Medicine, Board Certified by the American Board of Obesity Medicine ) and his staff are amazingly efficient, professional, well prepared with information, has sleep study available at their premises, a plan of action to help me, and above all caring. They are all so very nice. WOW!!!! I was amazed by how fast my insurance approved my sleep study (the very next day-unheard of for my insurance) and they were able to book me within a week since I was flexible. Also, again approved immediately were CT scan. Their staff and Dr Anderson must be highly regarded and/or know how to request my necessary testing. Again my insurance approved my tests the next day!! I am excited about hopefully finally finding an answer and/or treatments that will help me on my road to better health!!!

The name of this business is Phoenix Sleep Medicine (PSM) and it ONLY has a 2.9 rating on Google…read moreand a 1.9 rating on Yelp????!!!! It should be PMS because the way the owners run this place is a bloody mess!!!! The dismal ratings seems more appropriate for a shi($y restaurant, not for a shi&@y azz medical facility! Took my 92-year-old father here to address his sleep issues. We showed up seven minutes late. I was told by the front desk person that we only have a five minute grace period and that we would need to reschedule our appointment. Two minutes late is two minutes too long!!! If this fake doctor operation stressed this ridiculously lame policy to their clients PRIOR to their appointments and stressed that they need be on time, I wouldn't necessarily have a problem. Time is money. However, no mention of this requirement was ever stated. I was given the option of rescheduling. Hard F'ING pass!! If they're going to treat their prospective patients with this much disrespect, we can only imagine how F'd up their treatments will be for everyone!!! Clearly they have no conscience when it involves WASTING YOUR time. Some Google reviews from patients state they had to wait as long as 45 minutes to an hour before their appointments started. They won't wait for you, but you certainly gotta wait for them. That's called a One Way street that moves only in THEIR DIRECTION. Bottom line, if you want to use this sad, sorry and pathetic physician's office as your go-to for sleep abnormalities, go do that. The rest of us will watch this place and its Google and Yelp ratings implode from their lack of professionalism. These so-called Sleep Doctors are ASLEEP at the wheel!!!!

Gerald got involved and things improved. Thank you, Gerald. I got my results and found out what…read moreis being done. Thank you to Gerald.

This review is specifically for sleep tech, Elsa. She is absolutely amazing! My 22 month old…read moredaughter had a sleep study last night, and Elsa did everything to make the experience as easy as possible. You can imagine that dealing with a 22 month old for a sleep study can be pretty disastrous. My daughter was taking off the wires and struggling throughout the night. Elsa did everything to readjust the wiring throughout the entire night, without any sense of frustration or annoyance. Even when I can imagine other techs would give up and say that the sleep study would need to be redone. Elsa is a mom to small kids my daughter's age, and completely understands and empathizes dealing with cranky toddlers. I truly can't say enough about Elsa, and wish that all medical professionals were as calm, knowledgeable, empathetic, and truly love their job. I'm pretty difficult to please, I won't lie. I have made quite a few negative reviews for other businesses, and in all honesty, it's easier to find the negativity than the positivity of many places/providers. I have ZERO negative comments for Elsa. Absolutely amazing!

I did 2 sleep studies here and the tech was an awesome guy that knew his job well. They were a year…read moreapart and he couldn't figure out why I was doing the second test or why the doctor that sent me there the second time gave me Ambian to take that night. The director of Banner Baywood wasn't very happy to hear about that either when I told her. Maybe that's why Dr. Ruth is no longer there. But I need help finding a new neurologist now so I'll be talking to them soon

I never write reviews but saw some negative reviews here and wanted to share my experience. This…read moreis my second in facility sleep study, 1st with Banner. This was a much better experience than my previous study. Facility was orgainzed and clean. Everyone we encounted was positive and helpful. I needed several accomodations including having a care giver with me. All of my needs were met and then some. Would highly recommend this center for anyone needing a sleep study. I would suggest bringing from home anything that is going to make you more comfortable like a favorite pillow or music.

Lincare is the parent company of Preferred Homecare. Regardless, you would be best served by not…read morehaving any type of relationship with either company. They are THIEVES! They submit billing to the insurance companies that are inflated and then they expect you to pay them based upon inflated billing. The billing department has absolutely no idea of what they are doing and are inconsiderate and run the business as a corrupt collection agency. I proactively paid my bill to them based upon what I was told my balance is of $349.56 on 03/06/26. For the past month they have been sending me additional statements for an amount of $58.26. I've had mentioned that I had paid in full the balance as it was communicated to me. I didn't magically pull this # out of thin air. Trust me DO NOT GET INVOLVED WITH THIS BUSINESS!!!

Horrible customer service would give a zero if I could waiting for months to get necessary…read moresupplies, incompetent help can't figure out the insurance wait time unbelievable

They received my equipment back then sent me a letter 21 days later stating that I didn't return it…read moreand they are going to charge $2900. When you contact them they are unwilling to help and give you the run around. I wonder how much they steal each year by committing insurance fraud.

I have been with Physicians choice for about 10years ( maybe More) and have ALWAYS received…read moreoutstanding customer service. Recently when i called for supplies i got someone who told me they did not have any record of me in thier system when i didn't accept that answer she rechecked and found me. I wondered what went wrong, now i know.. Rotech took over from physician choice and medical specilist, since then i have had to call about a malfunctioning indogen g3 portable oxigen machine. I was told by my rep 9Turn out he is a manager). that they no no longer carried the model that i have so cannot replace it. He did offer to contact indogen to see if he could get a replacement . I asked him to call me back and let me know what he found out. He never did, now he is out sick. When i called today the customer service lady informed me they don't even carry indogen products. so now i have a oxigen machine that in not working propwerally and a company dothsat does not seem to care. During this sane 4-5 week period i have been trying to get a replacement cpap machine. I have followed all the request from Physician Choice and and Roctect tell me they don't have info my doctor, my doctors office tells me they sent the script in back in august tehy resent in in this week and Rotect Still tells me they don't have a request for a new machine. My currennt cpap is between 10-12 years old and has never been serviced or repaired except when i have changed the filters.. I am hoping my doctor can find me a medical company that cares about thier patiences. This company actually scares, me, on a scale of 1-5 I would give them a point 5 they don't even deserve a 1 rating. I see by there overall rating I am not the only person unhappy with this non caring company. BTW: Medical specialist has been the company handling my cpap machine and supplies since i first needed it. They too have always been great with thier customer service. Sure hope my doctor can find agood company to keet me going. I just don't understand Rotech attitude toward thier patiences.