Their customer service is amazing. I am now an early senior and the body is changing. Two weeks…read moreago could barely walk knee issues. My niece and her mom said get a rollator as I have been using a cane but I'm slow. My knee and back have massive issues. Reviewed their corporate site hit chat and asked questions. They came with pix and cost. Arrived at store and just really friendly and welcoming vybe. Fluffy grandma recommends for your medical equipment needs.

Very knowledgeable and helpful Had answers for all of my…read morequestions. Good people. Good people. Good people

We ordered an engraved stethoscope for a student who just got into medical school. It was…read morereasonably priced and ready when stated. Pickup was convenient as they actually do have a parking lot just to the West of the store, entrance off University.

Excellent value and customer service! I've been here a handful of times and each time has been…read moregreat. Apparel Pro Health Care Wear is where it's at if you're in need of scrubs. I stumbled upon it from the trusty Yelp app, of course. I decided to visit one day after work and I barely made it in since they close at 6 during the weekdays. I was not at all rushed by the staff and was even able to try things on. I have since been back a few more times and the best part is the clearance section in the back!! They're BOGO Free, so that's a damn steal! I have built a nice collection of scrubs for my daily wardrobe, and only wish I could wear colored scrubs. Everything I own is black, but I guess the plus side is they make me look slim, lol! I highly recommend this place for anyone in the health care field. The value is unbeatable and the service is on point with friendly employees. They will even embroider your items, and personalize with your credentials, name, etc. for a reasonable fee. Check them out!!

Customer service! It took 9 weeks from the time they received my prescription before I started…read moregetting product, so I had to buy all my supplies until they got on board. Then they shipped the wrong quantities. There is no urgency in getting their customers their products. They don't return phone calls! I was taught that the customer is always right! They fight you until you just give up!!

Medone is awesome great service work on products no issue I would recommend medone no issues with…read moreservice

Horrible, disorganized, complete lack of accountability. I have received supplies from them for 10…read moreyears and back in March I got a Rx for a new machine. It is now June and I have answered the same question about my insurance 4 times and they still don't have it in their system. Started with them loosing the faxed Rx. Then could not get to the right department. Then had the wrong insurance information. Poor communication, poor record management, terrible accountability. I finally got the name of a different supplier from my insurance and they had the insurance authorization within a week. Yes, it will still take 3 weeks to get my machine but considering I tried with Pacific for 4 months, the 3 weeks is awesome. Avoid this business at all cost!

Received a bill for services and I paid it the same day. Then I started looking at it and realized…read moreit wasn't submitted to my insurance. I have called numerous times and have been assured it has been sent to my insurance. Still not done, so sorry I paid it in a timely manner, now I probably won't get the $182 back :( Horrible customer service. I will keep trying to get my money back. I won't use them again!

I absolutely love CPAP club and would recommend everyone join for CPAP needs and supplies. The…read morecustomer service is the best I've ever come across. They immediately respond to requests, questions and concerns. If you're ever in need of supplies I would recommend you go through CPAP Club. Supplies come quickly and payments are affordable.

From the owner: Monthly CPAP Club is designed by sleep apnea professionals that have worked to provide reliable…read moresolutions for sufferers of this disease for years. We have worked with patients of all types and utilize the most popular manufacturers to get patients all equipment and CPAP supplies they need to treat sleep apnea. Our simple idea is deliver a better experience for all CPAP breathing machine users by sending a new mask of their choice, new tubing of their choice, and filters for their machine every three months.

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

Will call Monday with measurements to complete my order/process. A woman provided support…read more Pleasant, sincere. Knowledgeable. Neat. Organized, gave a heads up on fee. I trust this is going to be good bc she could have guessed and didn't. Wanted exact numbers and that it will take about a week to receive this specific order. Id definitely recommend this business.

I received my CPAP machine a week ago and today went back to try a different mask. Both times,…read moreSkylar was so helpful, very nice and informative!! He is the best! 5 Stars!!!

I had to give a star to complete my review, I wish there was a minus option, This appears to be a…read moremoney grab. All about what your insurance will cover. I was having an allergic reaction to the masks that I was issued. I called the office about my allergic reaction, again to the second mask also. I was told I would get a call back from the Manager . NO CALL BACK. I had to call back again the next day. The Manager did not follow up. Instead of being concerned about my health, there telling me to contact Amazon to see if they have an option that I'm not allergic to and that in 30 days I can contact them, in others words we can bill your insurance again. Integrity Is Everything. ***. I had to call Preferred HomeCare ( MONEYGRAB ) again, because I kept getting emails and texts asking me to order supplies. I asked them do I have to reorder though your company.( I'm absolutely discussed by their lack of integrity) I was put-on hold, the person took my info, then told me " Yes, you have to order through us , and there will be no charge to you , because your Insurance will cover the supplies at 100 percent. This appears to be fraud and it is horrible to treat clients like this. I'm retired , so I got time.

Kristin Simmons in Phoenix was great to work with. She answered all my questions, set up the…read moreinitial contact and measuring etc. She got it installed for us 3 days later. GREAT Installers. My 91 year old MiL loves it ! Outstanding Job ! I talked to 2 other companies and they were rip offs.. poor customer contact.. 101 Mobility is Great

I had a Pride chair warranty problem, insisted they fix it, they did. Then the owner called and…read moretold me not to call them again. LOL, not a problem, why would I after this?

My experience at Arizona therapy source has been five star all the way!…read more When i first when into buy supplies for my friend who is 91, I knew exactly what I wanted. I planned to leave as soon as I found it. Lauren Johnson asked me if she could help me find what I needed as I entered then did just that. There was a no pressure to buy one of the more expensive lift belts. It was apparent that she was most concerned in helping me to buy what was truly best for my friend. I realized there might be a few things I could use for myself which I told her. Her response was to say please browse and she'd help me further if I needed her, then she did just that. When I accumulated some things, I took them to Lauren. She asked me why I was buying one thing because possibly there was something that was less expensive that might do a better job. Once I looked at it, I could see she was correct. How nice that I had all the time I wanted to look, then she may the suggestion! Luaren really knows her merchandise and how to present it in a professional manner... Yelpers should know that the prices at Arizona Therapy Source are very reasonable. I bought heel lifts at a competitor, Hangers, the week before. I bought the identical lifts from Lauren for half the cost. I don't expect items you have to buy for therapeutic sources to be cheap but the prices at ATS make it easier. Now let's talk about the situation that really cemented my five star rating. An item I bought had to be returned. When I went to the senior living center, it was obvious the item was okay, but the box had been damaged. I came close to not going back when I saw that box, but decided all they could say was no. Lauren was there today. I explained about the box. She smiled and asked for my credit card to do the return. She said she would just use that item for a customer or order that didn't need the box. That's an attitude I appreciate. I will be a repeat customer. I trust your experience at Arizona Therapy Source will be as good as mine. If you area lucky, maybe Bear will be there. I'll ieave that as your surprise!