My rating is for mobility scooter service & accessories…read more Located in the NE corner of Greenfield and Main between the Fry's Gasoline Station and Dollar Tree. Parking Plenty of private parking. Store Full service mobility store with large inventory from mobility scooters, high end joystick Powered E-Chairs. Full service repairs on-site. Service We've used SW Mobility in Mesa for battery replacement and accessories for a couple of years. Earl is a wonderful guy and extremely helpful. Can't go wrong with SW Mobility!

Super helpful people with great rental prices on wheelchairs. Kind and informed. Great business.read more

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

I bought a quickie wheelchair thru Southwest Medical. My rep was Joshua. Best dme rep I've ever…read moreinteracted with in 37 years of being in a chair. Knows the options inside and out and went to great lengths to make sure everything was perfect. Can't say enough good things about my experience with SW and Joshua. Customer for life. If you're looking for incredible customer service on a complicated and stressful purchase of durable medical equipment like wheelchairs, trust your purchase will be smooth and easy with Joshua and SW Medical.

The best service ever. Highly recommend. Rentals, purchases…read moreand repairs, she does it all.

I cannot say enough about this business and Sheree in particular. I encountered M-U-M when I broke…read moremy foot right before a huge convention and still wanted to attend. I booked a motorized scooter and immediately heard from Sheree to confirm and make arrangements for drop off. When I pulled into Valet the scooter was already there waiting, and when I returned it, it was handled with so much ease. I had surgery a couple of weeks later and knew what I had to do. I made arrangements directly with Sheree this time and everything went just as smoothly for a drop off to my home. She contacted me as my rental came to an end and even waited an extra day until my follow up appointment. When we learned I would need the scooter for longer I was able to renew with ease. I am so grateful a service like this, and a person as wonderful as Sheree, exists to help in situations like these. Thank you Sheree and M-U-M!

Jim Feely came out as scheduled, and spent a few hours determining the problem with my husband's…read morerecliner, which we had purchased on Amazon. It was not a well known brand. He was able to get it working without the cord before he left the house. Afterwards he spent even more time contacting the company (which was not easy to contact) to obtain the cord. I was only charged $85 plus cord cost for this excellent service. I was really impressed with Jim and this company. Thank you!

Very disappointed with the service and lack of communication. We purchased a scooter in November…read more2025, and in September 2026, the tiller broke, leaving it unable to be steered. We dropped it off on September 18, 2026, for a warranty repair. While it was at their shop, we were told the controller also randomly stopped working. Three weeks later, my disabled mother still does not have her scooter back, and they cannot give us a clear answer about when the repairs will be completed. We feel misled by the information we've received, and communication has been poor throughout this process. They never offered a rental or temporary replacement, so my mother had to rent a scooter from another company while she waits. This scooter is essential to her mobility and independence. We understand repairs can take time, but three weeks without a clear timeline, reliable updates, or assistance with a temporary scooter is unacceptable. Based on this experience, I would not recommend this business.

Very knowledgeable and helpful Had answers for all of my…read morequestions. Good people. Good people. Good people

Their customer service is amazing. I am now an early senior and the body is changing. Two weeks…read moreago could barely walk knee issues. My niece and her mom said get a rollator as I have been using a cane but I'm slow. My knee and back have massive issues. Reviewed their corporate site hit chat and asked questions. They came with pix and cost. Arrived at store and just really friendly and welcoming vybe. Fluffy grandma recommends for your medical equipment needs.

I came here to get a new CPAP about 10 days ago. On my first visit I dealt with Frank. He was very…read morenice, knowledgeable and professional. I didn't know I needed to have a prescription to purchase a CPAP so I had to leave that day. A few days later I got an appointment with a sleep dr and he provided me the rx. I called the store, but darn it they had just sold the last one of the Model I wanted. Since i was leaving town early next week and they weren't due to come in for a week or two, I purchased the machine elsewhere. But I did come back to the store for the mask and headgear. This time I dealt with David. Once again, I wasn't disappointed! David knew his stuff, was very kind and knowledgeable about the product. He didn't try to steer me toward the more expensive mask, in fact, I asked for the more expensive mask, and he pointed out another mask that was very similar, and cost $50 less. I liked both of them so much I bought one of each. This way I'll have an extra when one wears out, and won't need to get another prescription. These people are honest, very knowledgeable, and their masks are less than other stores. I truly trust them after my experience! Excellent place for your medical equipment!

I needed a few grab bars put in the shower and bathroom.Service was great! My husband feels a lot…read moresafer now. Very grateful for the quality of work and product.

I purchased my Explorer MXV wheelchair rig from them at their Mesa location. Just visited their new…read moreChandler shop... WOW! It's impressive! Nice selection of rigs, large service shop and the staff knows what they're talking about AND.... THEY CARE!! IMPRESSED!

I had an amazing experience at United Access in Chandler recently. I worked with Blake Lair, he is…read morethe head of the repair shop, and wears several different hats to see that things run smoothly. I was having trouble with my Freedom Motors rear entry lift. Blake had quickly diagnosed the faulty hydraulic motor and made arrangements to have it repaired. Needless to say, the repair was made, and the lift is back to working great!! I'm very appreciative and look forward to sharing my positive experience with my buddies at Ability 360 in Phoenix!!!

Excellent service super friendly and knowledgeable staff. This is a small family-owned shop with…read moreexcellent customer service. Had them install a Bruno lift in the back of my truck for my mobility scooter. They were able to knock it out in one day and on budget. This was a used lift and most other shops wouldn't even touch the job but it's very evident they've been doing this for a long time. The install came out beautifully with minimum modifications to the truck. This is now my new scooter service / lift service repair facility. If you need your lift fixed or scooter fixed definitely choose them it's worth the drive wherever you are in the valley.

Went in to look at what they have. Huge selection of scooters. Rental prices were decent. The…read moredownside is they have a bunch of barking Chihuahua. Everybody in the world hates barking little dogs. Especially Chihuahuas. Im a dog lover but it's a stretch to call a Chihuahua a dog. More like a large ugly mouse. Best just to do all business over the phone with these folks. They deliver.