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Direct Mobility

5.0 (8 reviews)
Closed • 9:00 am - 6:00 pm

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Mobility City

Mobility City

(13 reviews)

Jim Feely came out as scheduled, and spent a few hours determining the problem with my husband's…read morerecliner, which we had purchased on Amazon. It was not a well known brand. He was able to get it working without the cord before he left the house. Afterwards he spent even more time contacting the company (which was not easy to contact) to obtain the cord. I was only charged $85 plus cord cost for this excellent service. I was really impressed with Jim and this company. Thank you!

Very disappointed with the service and lack of communication. We purchased a scooter in November…read more2025, and in September 2026, the tiller broke, leaving it unable to be steered. We dropped it off on September 18, 2026, for a warranty repair. While it was at their shop, we were told the controller also randomly stopped working. Three weeks later, my disabled mother still does not have her scooter back, and they cannot give us a clear answer about when the repairs will be completed. We feel misled by the information we've received, and communication has been poor throughout this process. They never offered a rental or temporary replacement, so my mother had to rent a scooter from another company while she waits. This scooter is essential to her mobility and independence. We understand repairs can take time, but three weeks without a clear timeline, reliable updates, or assistance with a temporary scooter is unacceptable. Based on this experience, I would not recommend this business.

Medical Equipment Specialties - Nova Medical Products,Quality at affordable prices!!! Rollators/ Wheelchairs /Transport Wheelchairs

Medical Equipment Specialties

(2 reviews)

Jeff Lycans just cam here to deliver a walker. Enhabit referred me to him, but didn't say that he…read moredoesn't take insurance. He's a nice enough guy,,, but not nice enough charge me 6x what something normally cost. I asked WHY and he said "hey, its my gas and time." I needed a walker, and Jeff wanted to charge me $156.... VENMO OR CASH ONLY. Said he doesn't bill medicare because they don't pay enough and they are too hard to deal with. Well, I looked up the exact same walker online and it goes for $28. Gave him his walker and asked him to leave. Really great to have "patriots" like Jeff so eagerly trying to rip off America's hardworking infirm and elderly, already suffering the pain of dealing with their illness and and a medical system that favors people who never paid into it. NEVER AGAIN.

I had to have some equipment delivered by this firm the same day I came home from surgery. They…read moredid not tell me any detail of how they operate. I could not use the equipment because I have severe arthritis in my right knee. So after they left I called them that night and told them so. I followed up the following morning and talked to Jeffrey about the problem. His answer was, "well you said you wanted to try it out for one week" I said NO why would I tell you that since I couldn't even use it the first night. So now they are now billing me for 243.76 saying they have a policy a 2 week minimum on all rental an lift chairs, no refunds. I was still just out of surgery an non of that was told to me. I have called them 3 times and they won't return my calls. I told them I'm willing to pay the drop off charge $35.00 and 62 milage charge $35.00 but no return call. I'm a senior citizen retired and they don't care. So to make a long story a little shorter DON'T DEAL WITH THIS COMPANY. TWO BROTHERS ACCORDING TO JEFFREY OPERATE OUT OF A GARAGE. Well that explains their business and how they run it.

Direct Mobility - mobilityequipment - Updated November 2026

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