Their customer service is amazing. I am now an early senior and the body is changing. Two weeks…read moreago could barely walk knee issues. My niece and her mom said get a rollator as I have been using a cane but I'm slow. My knee and back have massive issues. Reviewed their corporate site hit chat and asked questions. They came with pix and cost. Arrived at store and just really friendly and welcoming vybe. Fluffy grandma recommends for your medical equipment needs.

Very knowledgeable and helpful Had answers for all of my…read morequestions. Good people. Good people. Good people

I HIGHLY RECOMMEND FAIRWAY MEDICAL…read more I have been working with Fairway Medical for over 6 years and would highly recommend them to anyone looking for a supplier of CPAP machines and supplies. My CPAP clinician recommended Fairway when I moved to the Valley. They are a little smaller than the first supplier I worked with. Also, I believe family run. Why does this matter? To a person they are very customer focused and caring. I have never had even one small problem with them in 6 years. Some issues can be dealt with by phone. Others require me to visit their office which is just south airport. As evidence of how positive I am about them, I live in North Scottsdale and happily drive for 45 minutes by many, many competitors to do business with Fairway Medical.

Brianna helped me out wonderfully with my CPAP machine. Thought I had paid for a brand new machine,…read moreturns out that wasn't necessary and so I saved money, instead I got the needed supplies. Not just that: they were close to me geographically so I didn't travel too far or wait. Check out these folks if you have medical needs and want to stay local. I'm glad I did.

The staff here are absolutely fantastic! I had a wonderful experience, thanks to the help of miss…read moreIreland. I haven't bought scrubs for a few years since having a baby and needed guidance with new brands and styles. Their inventory is huge and can be overwhelming to navigate. Ireland was beyond amazing and helped me get exactly what I needed to feel both confident and comfortable. If you're in the market for new scrubs, but feel overwhelmed with where to start, go see Ireland. Thank you again!!

Largest selection, best deals, best service. If you do have to drive it's worth the trip.read more

I need supplies for chronic respiratory issues and heard there was a new company which actually…read moretakes care of customers and doesn't treat you like an Inconvienence. I called to make an appointment and the person was very friendly and helpful. Even though they were busy- they got me an appointment right away. I met with a respiratory therapist and he was great. Very knowledgable and helpful, and clearly knew knew his stuff. The RT helped me get set up with my supplies and educated me on all the options. I've ised other providers before where you are just an annoying number, but at MedOne, they treat you like a valued customer, and they clearly take pride in getting things right, and taking care of business. Rather than come in once a month- MedOne will Mail me my supplies so it's automatic- which I really appreciate. Well done MedOne, it's nice to see that great customer service still exists.

Customer service! It took 9 weeks from the time they received my prescription before I started…read moregetting product, so I had to buy all my supplies until they got on board. Then they shipped the wrong quantities. There is no urgency in getting their customers their products. They don't return phone calls! I was taught that the customer is always right! They fight you until you just give up!!

Horrible, disorganized, complete lack of accountability. I have received supplies from them for 10…read moreyears and back in March I got a Rx for a new machine. It is now June and I have answered the same question about my insurance 4 times and they still don't have it in their system. Started with them loosing the faxed Rx. Then could not get to the right department. Then had the wrong insurance information. Poor communication, poor record management, terrible accountability. I finally got the name of a different supplier from my insurance and they had the insurance authorization within a week. Yes, it will still take 3 weeks to get my machine but considering I tried with Pacific for 4 months, the 3 weeks is awesome. Avoid this business at all cost!

Received a bill for services and I paid it the same day. Then I started looking at it and realized…read moreit wasn't submitted to my insurance. I have called numerous times and have been assured it has been sent to my insurance. Still not done, so sorry I paid it in a timely manner, now I probably won't get the $182 back :( Horrible customer service. I will keep trying to get my money back. I won't use them again!

We went into SW Medical with the intention of buying a new wheelchair because the one we were using…read morewas over 5 years old and had many issues. The service manager said he thought we didn't need a new chair because he could fix all the issues we were dealing with and they could do it on the spot if we wanted to wait. We did and he was right! The old chair is now just as good as it ever was. A big thanks to everyone there who were all so kind to offer help.

I bought a quickie wheelchair thru Southwest Medical. My rep was Joshua. Best dme rep I've ever…read moreinteracted with in 37 years of being in a chair. Knows the options inside and out and went to great lengths to make sure everything was perfect. Can't say enough good things about my experience with SW and Joshua. Customer for life. If you're looking for incredible customer service on a complicated and stressful purchase of durable medical equipment like wheelchairs, trust your purchase will be smooth and easy with Joshua and SW Medical.

I received my CPAP machine a week ago and today went back to try a different mask. Both times,…read moreSkylar was so helpful, very nice and informative!! He is the best! 5 Stars!!!

I had to give a star to complete my review, I wish there was a minus option, This appears to be a…read moremoney grab. All about what your insurance will cover. I was having an allergic reaction to the masks that I was issued. I called the office about my allergic reaction, again to the second mask also. I was told I would get a call back from the Manager . NO CALL BACK. I had to call back again the next day. The Manager did not follow up. Instead of being concerned about my health, there telling me to contact Amazon to see if they have an option that I'm not allergic to and that in 30 days I can contact them, in others words we can bill your insurance again. Integrity Is Everything. ***. I had to call Preferred HomeCare ( MONEYGRAB ) again, because I kept getting emails and texts asking me to order supplies. I asked them do I have to reorder though your company.( I'm absolutely discussed by their lack of integrity) I was put-on hold, the person took my info, then told me " Yes, you have to order through us , and there will be no charge to you , because your Insurance will cover the supplies at 100 percent. This appears to be fraud and it is horrible to treat clients like this. I'm retired , so I got time.

I was seeking help for a friend who needed something right away. Everyone was friendly, helpful…read moreand responsive. They had what we needed and made arrangements for next day delivery. The delivery team was on time and very professional. I know that I would reach out to 101 Mobility again for medical supplies and home health care. Ric

Kristin Simmons in Phoenix was great to work with. She answered all my questions, set up the…read moreinitial contact and measuring etc. She got it installed for us 3 days later. GREAT Installers. My 91 year old MiL loves it ! Outstanding Job ! I talked to 2 other companies and they were rip offs.. poor customer contact.. 101 Mobility is Great

My experience at Arizona therapy source has been five star all the way!…read more When i first when into buy supplies for my friend who is 91, I knew exactly what I wanted. I planned to leave as soon as I found it. Lauren Johnson asked me if she could help me find what I needed as I entered then did just that. There was a no pressure to buy one of the more expensive lift belts. It was apparent that she was most concerned in helping me to buy what was truly best for my friend. I realized there might be a few things I could use for myself which I told her. Her response was to say please browse and she'd help me further if I needed her, then she did just that. When I accumulated some things, I took them to Lauren. She asked me why I was buying one thing because possibly there was something that was less expensive that might do a better job. Once I looked at it, I could see she was correct. How nice that I had all the time I wanted to look, then she may the suggestion! Luaren really knows her merchandise and how to present it in a professional manner... Yelpers should know that the prices at Arizona Therapy Source are very reasonable. I bought heel lifts at a competitor, Hangers, the week before. I bought the identical lifts from Lauren for half the cost. I don't expect items you have to buy for therapeutic sources to be cheap but the prices at ATS make it easier. Now let's talk about the situation that really cemented my five star rating. An item I bought had to be returned. When I went to the senior living center, it was obvious the item was okay, but the box had been damaged. I came close to not going back when I saw that box, but decided all they could say was no. Lauren was there today. I explained about the box. She smiled and asked for my credit card to do the return. She said she would just use that item for a customer or order that didn't need the box. That's an attitude I appreciate. I will be a repeat customer. I trust your experience at Arizona Therapy Source will be as good as mine. If you area lucky, maybe Bear will be there. I'll ieave that as your surprise!