The staff here does not process insurance claims in a timely manner and fail to update patients…read moreabout billing changes. I received almost $300 statements with claims they did not send into my insurance from over 2 months ago. It is unacceptable that they would wait this long to complete a claim, then dump a huge bill at once on a patient because they care more about making a profit over providing care. Their billing employee is also extremely disrespectful and rude, which is completely unacceptable for a mental health provider. A complete lack of empathy after If they would have communicated this at all prior or even immediately after my appointment I would've looked for another provider. They also failed to communicate new legislation that requires them to see patients on a controlled substance on a monthly basis, so if you're already paying triple digits every 3 months don't expect them to tell you to start preparing to pay that every month. Every provider I have worked with from here is great, but the administrative and billing department is absolutely atrocious.

I have had a great experience thus far with both my psychiatrist and therapist. They have provided…read moremany facets of health care and are great at communicating. I especially love that I can get treatment via telehealth and or in person. Everyone has been so friendly and supportive in my mental health journey. Thank you, Alevea Mental Health! Keep up the great work! - Maria J.

I did 2 sleep studies here and the tech was an awesome guy that knew his job well. They were a year…read moreapart and he couldn't figure out why I was doing the second test or why the doctor that sent me there the second time gave me Ambian to take that night. The director of Banner Baywood wasn't very happy to hear about that either when I told her. Maybe that's why Dr. Ruth is no longer there. But I need help finding a new neurologist now so I'll be talking to them soon

I never write reviews but saw some negative reviews here and wanted to share my experience. This…read moreis my second in facility sleep study, 1st with Banner. This was a much better experience than my previous study. Facility was orgainzed and clean. Everyone we encounted was positive and helpful. I needed several accomodations including having a care giver with me. All of my needs were met and then some. Would highly recommend this center for anyone needing a sleep study. I would suggest bringing from home anything that is going to make you more comfortable like a favorite pillow or music.

I went to Dr. Patel's office in Ahwatukee to get a new TMJ bite guard appliance because the…read more10-year-old one from the orthodontist had worn out. I experienced this: 1. Predatory billing: They said I owed several hundred dollars in co-pays and forced me to pay up front. They wound up owing me hundreds of dollars in refunds but didn't tell me. I had to engage a third party to get the money back. 2. Rude and intimidating staff: One receptionist threatened, on my personal email, to bill me directly and not bill my insurance because two hours after she called to harass me about signing a consent form, I had not had a chance to sign it. Another dental assistant was rude because she was offended that I was upset the office charges $35 for a copy of your own x-rays but gives them to other doctors for free. 3. The TMJ bite guard was useless: Dr. Patel had to remake the appliance twice because it was off kilter. This took two extra weeks, two more 45-minute waits for more appointments, and two rounds of toxic, blue goop for tooth impressions. After the TMJ appliance was adjusted at two more appointments, it still caused horrible pain I NEVER had before I wore it. Headaches, jaw pain, teeth pain, eye pain, neck pain and ear pain! The TMJ bite appliance is too thin and does not work properly. The final result: I am going back to the orthodontist to get a new TMJ bite appliance.

Avoid this place at all costs and definitely don't sign anything! I was told to sign a form which…read morestated my insurance only covers one out of the several trigger point injections in the series. Signing it was agreeing that I'd pay out of pocket for the trigger point injections "not covered." 4 injections and $672 later, I checked with my insurance and they said that if the doctor had submitted a pre authorization the injections would've been fully covered. Southwest's billing department won't help at all because I signed the waiver. Predatory and downright lazy of them not to go through my insurance. Guess it's just about wringing patients for all they're worth rather than providing adequate care these days. Dr. Dharti Patel also has zero bedside manner. She is impatient and talks over you. She seemed more interested in what I do for work rather than my TMJ pain. She asked for my personal phone number and was pushy about me doing freelance work for her. She is also rude to her own nurses! Sucks because the infections do provide mild relief but not worth spending $700 per month when all I should've paid was a $40 office visit copay. Receptionist couldn't hang up fast enough when I called and explained why I'm cancelling my upcoming appointments and seeking care elsewhere. Probably should've caught the red flag when I was in the waiting room and watched the receptionist treat a patient horribly who was confused why they were being charged $1400 for their day/night guard and she rudely snapped that she explained prior and he signed the form so he's out of luck. Yikes.

They advertise this sleep lab as "homey." I pity anyone who lives in a place like this. Everything…read moreis cheap, ancient and battered. Not a stitch if art, fluorescent ceiling lights. If your fix prescribed a sleep study, do your homework and find another place that has joined the 21st century.

One problem with Lincare and Yelp. Which one do I choose? There were six different listings. I…read moredecided this one, because there was only one recent review and it was negative. My experience was exactly the opposite. I am new to Medicare, so had to start over. I went with the other big one (no name mentioned) and they dragged their feet so long the original prescription expired. After eight months, I switched to Lincare and worked with LIZ. She bird-dogged my situation, and had it completely resolved within just over a month. The one thing that is out of their hands is their phone system. Consistently dropping calls. As far as the company is concerned though, I give them two thumbs up.

Horrible oversight and service! Wrong supplies are sent, no communication at all! My husband's…read moreCPAP had been in for over 4 MONTHS!! No communication with Resmed, or us. This company stinks! Go anywhere else. If you need a CPAP machine, beg your pulmonologist to set you up with anyone but this company. We have had problems in Arizona as well as in Michigan. I don't understand they are just awful. They deserve no stars, it isn't fair that I have to give them at least one

Do not waste your time or money. Ents that cannot do eplely maneuver or refuse to, tell you to go…read morehome and clean out your blocked ear. I went to Urgent care after being at there office. I finally walked out on my useless Dr. Kaplan. She was busy telling me everything she doesn't do, I am not sure if she does anything.

I have been going to AOC Physicians for several years. I see both Dr. Alyson Kaplan (ENT) and Dr…read more Amanda Schnayer (Audiology). I receive excellent care from both of them. They are kind, professional and knowledgeable. They address my concerns at each visit. Before AOC I had previously been to several Otolaryngology offices and received poor treatment from either the ENT or Audiologist. I will continue my care at AOC. I highly recommend AOC to family and friends. The front office staff is very efficient.

Dr Adam Kravietz, MD is by far one of the most patient and amazing doctor for explaining in English…read moreand at a level for patients to understand. The amount of time he took with me as a first time patient was beyond anything I've ever experienced. Even during procedures, he explained every step he was doing and the results. His assistant,Sonia is one asset that completes the package. I left the office thinking of how professional and well the appointment went. Kudos to you Dr Kravietz !!

The Staff is an absolute failure. We saw Dr Rothman almost 5 weeks ago where he diagnosed the…read moregrowth in my husband's neck as a metastatic tumor. 5 weeks later still no surgery scheduled. The Cardiologist issued his release for surgery, all blood work is sent over. Apparently NO one is checking the patient portal where I have sent test documentation and requested 6 times for an appointment nor have they responded to a single voice mail message since last week. I managed to get through to Dr Rothman's Assistant on Thursday ONLY to be told she had not received any voice mails and has not had time to check the patient portal. I even emailed documents directly over to her. This is ridiculous.