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Banner Desert Sleep Center

3.4 (5 reviews)

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Neurology and Sleep Medicine Associates

Neurology and Sleep Medicine Associates

1.7(18 reviews)
3.9 mi

Absolutely horrendous service and care. Office staff are rude and uninformed. They interrupt…read morefrequently and often share incorrect appointments and other information. Dr. Wang is even worse. He is rarely in office and only visits for a few minutes the PA Kat is just as bad. She spends less than 10 minutes with you, speaks very fast and loud, shows impatience when asked to repeat herself. She shares inappropriate judgements, offering no compassion for anyone.

I visited this office on 12/4. The doctors and medical assistants were all wonderful, but I was…read moreappalled by the front desk receptionist working this day. She was being so rude to people coming in, nearly yelling at them saying she couldn't hear them, when they were all very elderly and couldn't speak loud. An elderly woman came in on a mobile scooter that had died and after she checked in up front, the receptionist did not offer to help push her or move her, so she was left sitting there. I then got up and offered to help move her scooter. I assisted her with finding an outlet and plugging it in to get it charging, but something wasn't working right with her charger. My name got called to then go back for my appointment and I walked up to the woman who was the receptionist and asked if she could help the older woman out. The receptionist clearly saw me helping her before, looked at me and said nothing, and got up, very annoyed to then go and try to help the woman. I even told the medical assistant about it, as she asked me if the woman needed help, and she thanked me for letting her know, so it sounded as if they might have issues with this woman frequently. I can't believe someone in a healthcare facility was not willing or happy to help this woman. Terrible service and care!

Alevea Mental Health

Alevea Mental Health

3.7(10 reviews)
1.2 mi

The staff here does not process insurance claims in a timely manner and fail to update patients…read moreabout billing changes. I received almost $300 statements with claims they did not send into my insurance from over 2 months ago. It is unacceptable that they would wait this long to complete a claim, then dump a huge bill at once on a patient because they care more about making a profit over providing care. Their billing employee is also extremely disrespectful and rude, which is completely unacceptable for a mental health provider. A complete lack of empathy after If they would have communicated this at all prior or even immediately after my appointment I would've looked for another provider. They also failed to communicate new legislation that requires them to see patients on a controlled substance on a monthly basis, so if you're already paying triple digits every 3 months don't expect them to tell you to start preparing to pay that every month. Every provider I have worked with from here is great, but the administrative and billing department is absolutely atrocious.

I have had a great experience thus far with both my psychiatrist and therapist. They have provided…read moremany facets of health care and are great at communicating. I especially love that I can get treatment via telehealth and or in person. Everyone has been so friendly and supportive in my mental health journey. Thank you, Alevea Mental Health! Keep up the great work! - Maria J.

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Alevea Mental Health
Alevea Mental Health
Alevea Mental Health - Lobby with a coffee bar! You will find some old Arizona Highways magazines from the 1970s too and a giant George Harrison Coffee table book.

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Lobby with a coffee bar! You will find some old Arizona Highways magazines from the 1970s too and a giant George Harrison Coffee table book.

Banner Desert Sleep Center - sleepspecialists - Updated May 2026

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