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    Kempton and Nelson Sleep Diagnostics

    1.8 (4 reviews)

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    The Insomnia and Sleep Institute of Arizona, LLC - Gilbert

    The Insomnia and Sleep Institute of Arizona, LLC - Gilbert

    4.1(23 reviews)
    5.8 mi

    Front staff is friendly. Was referred to clinic due to…read moreinsomnia. First visit w/Walmary Santiago, NP was ok as she recommended/prescribed appts w/CBT for appts b4 at home sleep study. Two days prior to appt w/CBT it was cx'd as I was told 'he had an appt'. What? Explained situation that I've been on books for 2 months and awaiting sleep test. Was told I'd be put on 'immediate cancellation list' for next few days. Never was contacted. Sleep test: home test went horribly wrong from the start. Technician not available to instruct me on equip so front desk receptionist showed me in 7 mins. Failed to mention one cannot sleep on side or face down w/kit. I pulled out 100 hairs as sticky's moved during night to scalp. System did not read. They ordered a second test of differing kind: Velcro strap was sized for girth of a horse and slipped off during night, so again no read. Asked to repeat test and was told 'no'. Ok, now for tele call for results from Wilmar- had appt for 10 am...9.55 she's not signed on yet, 10 not signed on. 10:05. 10:10 no sign on. Finally I call front office and she eventually calls me back asking if I'd like to reschedule for off appt. She didn't know how to use telecall! We had 8 min of conversation which she just read from report and could not explain anything to me. Waste of time and money. Do not recommend. Found out later CBT left practice. I never once saw an MD. Wilma did recommend an at clinic sleep study. Hard pass as wouldn't trust them to do a proper study.

    The Insomina and Sleep Institute of Arizona-Gilbert office is clean, the staff was very friendly…read moreand knowledgeable and the Physician was a very intelligent and kind lady. I can't express how much she made me feel at ease. I completed the home sleep study and now waiting for the results and would highly recommend them.

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    The Insomnia and Sleep Institute of Arizona, LLC - Gilbert
    The Insomnia and Sleep Institute of Arizona, LLC - Gilbert
    The Insomnia and Sleep Institute of Arizona, LLC - Gilbert

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    Kempton and Nelson Sleep Diagnostics - sleepspecialists - Updated May 2026

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