This was my first visit, and I didn't know what to expect. I was called into the exam room very…read morequickly. I had not had a chance to finish filling out the paperwork. My vitals were taken, and I was told someone would be with me shortly. Less than 5 minutes went by, and the MA came into the room. He was very pleasant and professional. Everyone I came into contact with at the Chandler location was pleasant and engaging, yet had a professional demeanor. I was seen by each person promptly, had all my questions answered, and was given a lot of information. I was very satisfied with the service I received today.

The Dr. And his assistant were outstanding did a great job on my visit i was very pleased.read more

Run from this place! Incompetent staff and cold uncaring doctor. I went because I am getting older…read moreand my mom had dementia. I wanted to be screened. He told me I had the bio marker for alzheimers and flatly stated he was sure I had alzheimers, so how did I want my medication; infusion or pills? I was stunned! No compassion, no explanation of what to expect. He said I needed a amyloid test to be sure. Why would you subscribe medication if you weren't sure? A week later, the test still hadn't been ordered. Keep in mind that I am freaking out here. I drove over and got a hard copy of the test and also pulled up a copy of my blood test, which indicated NEGATIVE for alzheimers. Just because you have a bio marker does not mean you have alzheimers! This doctor has scared the crap out of me. I am taking my file and following up with someone else. Even if it turns out I have an issue I certainly want a doctor who can compassionately explain to me what to expect, etc.

You mention any health issues you are concerned about and he has Pill for you. My health insurance…read morecontacted me twice over contraindications he prescribed. I will go elsewhere.

Professional, informative and thorough. Found the Brain and Spine Center to be an answer to our…read moresearch for quality care. Office experience was warm and welcoming; the doctor shared and explain xrays and procedures in great detail and with empathy. Felt that the experience was positive and just what is needed.

Front office staff and call center/ scheduling team are horrible…read more The manager won't ever call you back as the spouse of the patient. She will directly call your spouse and cause Chaos because she gets joy out of doing so. There's been a couple times now that she does this. When we as wives Are listed on the release, we can in fact speak on our spouses behalf. Yet she annoyingly calls and bugs my husband in the middle of his work shift. She must live a lonely life and gets joy causing drama for others.

I was required to have a referral from my primary care doctor in addition to my main referral from…read moremy neurosurgeon. I'm suffering from hydrocephalus and need a lumbar puncture. I was assured from a scheduler that was within their capacity for a referral to a hospital for outpatient After completing their requirements I was informed that a head neurosurgeon had to approve me before I could get an appointment. I was rejected without setting foot into office. I waisted 3 days for nothing. What a terrible way to treat a future patient

The office people are rude & don't care about the patients' comfort. New Neurology problems; a…read morechange in my health. Was told that I need a new referral (I've never had this requirement anywhere else!). I'm changing doctors, won't return here.

My son is a patient of Dr. Alarcio & she is absolutely the best! She was our second opinion & we…read morestayed with her. She listens, asks questions, examines, test & CARES! Unlike a "NEUROLOGIST" at PCH.

I just wanted to leave a 5 star review I would give 10 if it would let me. It doesn't look like…read morethat many people leave positive reviews and only negative reviews. I had Dr. David Fusco do a back fusion surgery on me in 2019 and I continue to to physical therapy at home a few times a week and my back feels better than it has my entire life sense the surgery. Thanks again for taking care of me and fixing my back.

I transferred my care to Barrow Institute after relocating, expecting a level of excellence…read morecomparable to the Cleveland Clinic in Las Vegas, where I had previously been treated for my neurological condition. Unfortunately, my experience did not reflect that standard with Dr Rinu Abraham. After my initial appointment, I received no follow‑up and was later told that I had "fallen through the cracks." When I asked my physician what approaches typically help patients with my condition improve their sleep, I was immediately told to "see a psychiatrist," which felt dismissive and unrelated to my actual question. I shared this concern with the director of neurology, hoping for a more thoughtful response. At my next visit, I felt reprimanded rather than supported. The physician emphasized that they do not prescribe sleep medication, despite the fact that I had not requested any. I was simply seeking guidance on evidence‑based strategies that might help patients with my specific neurological disorder. I also asked further questions about determining my progression of the condition and other topics a 'specialist' should know of, not in this case. They told me I can go online to a company that can test my markers, but they cannot. I was baffled. This experience did not reflect the level of care I expect or need. As a result, I chose to continue my treatment at Mayo Clinic, where I have found the comprehensive, patient‑centered approach I was looking for. Jonathan Carter is empathetic, actively listens, and cares, but it was brushed off.

Dr. Kan is very precise and accurate with all he says. He goes above what you expect. And is…read morecompassionate in what he does. He is a great Dr. I so much appreciate him, as a Dr. And a person. Faye

I signed up and paid for a series of video classes by Dr. Kan in December 2022 and enjoyed them and…read morelearned from them. I tried to access them this week and even though I have an account, they don't provide a link to the videos. I tried to contact them both online and by phone but have been ignored. I expected they would live up to their obligation of ethical business practices, but as far as I can determine, they have not. I would give five stars for the videos but one star for the business practices. Considering my experience, I wouldn't recommend them for any services.

Excellent neurologist here, willing to listen, helps to educate, and knows the medicine.read more

I've been going to the practice for about a year and half and in the past 6 to 8 months they've…read morereally started to go down hill. First it was a bunch of rescheduling appointments for 3 months past when my appointment was supposed to be, then it was canceling appointments and provider changes after being told that switching to a new provider wouldn't occur during their transition period. It's hard to call and get ahold of staff in the office. They wait til less than 48 hrs to cancel or change appointments and it's just ridiculous. As someone with anxiety it truly sucks. Staff just tries to blame providers saying their schedules change but it seems like the schedules should know the schedules.

If I could give less stars I would. Every negative review you read about this place is 100%…read moreaccurate and then some. It takes over 5 weeks to get an appointment, then it will only be a consultation, even if you have a referral for exactly what you need done. After the consultation it will take another 5-6 weeks for an appointment. There's a good chance they are going to cancel on you as well (as they did me). Instead of doing the right thing, and trying to fit you in as soon as possible, you just go to the back of the line in priority and have to wait another 5-6 weeks for an appointment. Here's the kicker, during this entire process, prepare to be shown absolutely ZERO empathy from the person on the other end of the line. Take it one further, not only no empathy but they are blatantly rude to you. It's a shame that these people have either never been in a situation where their health depends on receiving proper care, or they have already forgotten what it feels like to receive care urgently and be respected in the process. Here's a list of Neurologists in the East Valley that all have better reviews than this place. Please take your medical needs to somewhere that actually cares about you. - Neurology Associates of Neuroscience (Chandler) - Arizona Neurology Care (Chandler) - Longevity Neurology Center (Scottsdale)

Horrible experience. Showed up for an appointment they refused to take out medicare insurance and…read moreeven refused cash payment. Horrible office manager! Another family member had bad trouble with test results. Had to take a day off just to get test results. Don't bother going there. I wish knew ahead of time, would have saved a lit of frustrations.

Doctors these days are rushed and you do not get the time and care you need…read more Dr Kapoor is the best neurologist I have seen; i've been under her care for 7 years, maybe more, and she takes time to actually listen to you. Does not send you for random Mri's or bloodwork. I suffer from heat/environment related migraines and have a fracture under an eye that needs to be monitored. I highly recommend her, she is a truly caring Doctor !

Please do not submit yourself to this Dr or office, very unprofessional and dishonest and…read moreunethical. They will say anything just to get rid of you and it is all about back pocket. Dr Kapoor has no bedside manner at and speaks down to everyone and is a very condescending Dr. Their office is extremely disorganized and the right hand has no idea what the left is doing at all!! BAD NEWS