The worst medical facility I've ever been too. Jim was rude and unorganized to say the least. Never…read moresaw the Dr. Then never called me back or returned my 5 calls. Never got cpap machine!!! Baffled. Stay far away from.

I was hesitant to set up an appointment because of the available times listed on their web page for…read morescheduling. After My wife recorded me sleeping, I set an appointment, knowing that I couldn't make it at the time I scheduled because my work schedule conflicted. I replied to their email confirming the appointment and the called and easily worked around my schedule to set up an initial visit. The first visit was easy and thorough. Then sent me home with a device to monitor my sleep. I dropped it off the next day and I had the results within 30 minutes. Then they got me setup with the needed equipment. They also gave me their cell numbers and told me to call or text anytime. Great customer service, great price, and easy to work with. I highly recommend these guys.

For over 10 years, night after night, I relied upon sleep medication to assist me in falling…read moreasleep. After being told by several physicians how important it is to get off long term usage of sleep meds, I decided to reach out to Dr. Gilbert at Scottsdale Insomnia and Sleep Medicine. Thanks to his expertise and encouragement, after only a few very detailed and informative meetings with him at his office and over the phone, I was sleeping like a baby! Dr. Gilbert is kind, compassionate and has taught me the tools to combat any sleep challenges that may come my way in the future. I am so grateful to Dr. Gilbert! Thanks to him, I no longer have a dependency on a commonly prescribed medication for sleep disorders and I am able to fall asleep all on my own!

I met Dr. Gilbert when I was hooked on pills. It had been almost 3 years since I had a decent night…read moresleep without feeling groggy or hungover the next day. Hooked on coffee and all sorts of caffeine I finally had to make a change. His protocol was easy to follow and most of all...it WORKED! I'm a skeptic and the first appointment I remember leaving thinking to myself "I hope I'm not gonna waste my money here". Boy was I wrong. I'd pay him double for the way I feel now. He's a true DREAM COME TRUE!

Dr. Redfeldt has been my ENT for years. She literally saved my life when through her constant…read moreattention to details, she detected a very rare Cancer in my nose. She operated on that Cancer, removed it and then arranged to have a great Radiation specialist do the follow-up radiation. I have been Cancer free for over 14 years now. I was told I would lose my Salivary glands due to the extreme radiation required, but the specialist she brought in was able to prevent any further problems. If not for her dedication and thoroughness I doubt I would be writing this now. Since then she has been my go to ENT and I have never been disappointed with her. I highly recommend Dr. Redfeldt for all your INT needs. She is a great physician. The depth of her knowledge is unmatched and She really cares for her patients.

Although I would always give Dr. Raquel Redtfelt a 5 star review as a specialist in her field I can…read morenow only give her 1 star for how I have been treated through the Covid pandemic. I was having problems with my voice for the last 3 months and I felt uncomfortable swallowing at times. I scheduled an appointment for 9/23. 2 days later a person on her office staff called me and told me she would do a Telemedicine call only and if she saw fit, She would have me come in. GREAT! Docs are now charging patients their full copay, mine is $30 for a telephone consult an then charge another $30 to come into the office to be checked. $60.....come on! So, I call my other ENT in Phoenix. They told me by all means, come in, we even have an opening tomorrow. So I went in and had a full exam. He even scoped my throat by putting a endoscope in my nose and down my throat and had me make certain sounds. The Dr. found some problems that I will not go into her but he told me to discontinue an inhaler that I was using that was prescribed by another Dr. He also said some of my problem may be due to acid reflux and I may have to change from OTC meds to something more suited for my condition. So tell me, how could that diagnosis been made via the phone? It wold have cost me $60 instead of $30. This Telemdicine this is a racket, a licence for doctors to increase their bottom line.They can charge you your deductible and code whatever they want to the insurance company. I have already dismissed 3 of my long term docs for bad practices like this. I dismissed my PCP last November after 15 years. I was in a car accident and went to the hospital emergency. The Hospital told me to see my PCP and follow up in 3 weeks with my PCP. My normal copay is $20 to my PCP and he wanted $150, what a rip for a follow up. I told them I am a patient for 15 years, they told me that they asked the Dr. and he said that is the rate.I tried to get the Dr. to change it but no go, so I quit his practice also. Why do doctors feel it is ok to fleece ther patients.

I've been going to Agave Sleep for about 4 years . I was referred to them to get an oral appliance…read morefor my sleep apnea. Beth and Wendy are always so knowledgeable, professional and friendly every time I come in. They are very informed on all the new advances in oral appliances on the market. They work well with insurance to get the lowest possible price on the appliances. They are always accommodating on getting an appointment earlier if any issues arise. Highly recommend!

Recently, I saw Dr. Hamann's team about my Sono-med oral sleep appliance. I wasn't having…read moresuccessful, quality sleep using the appliance. Dr. Hamann and her team helped to adjust it farther back so my sleep mask covered my mouth better. I've been getting better quality sleep, and longer periods of sleep. I really appreciate how you take the time and talent to serve your patients.

I like Dr Castro, but the office staff leaves little to be desired. They don't answer the phone and…read morewhen you leave a message, they don't respond. Very frustrating and unprofessional. All I needed to know was what date is my appointment. I drove there and found out it's still 20 days away. I'm going to keep my appointment and find out what I need to know, then I'll be looking for another pulmonologist closer to my home. Pretty sad when it comes to breathing and can't get anyone to respond. B.S. if you ask me !

I'm very pleased with them as they are very thorough. Started with having to have a physician to…read moremonitor my sleep apnea. They have been monitoring also my lungs. I'm thankful that they caught my asthma. They understand how difficult ordering supplies can be and also help me with my seasonal allergies.

BEWARE: I DO NOT RECOMMEND! My husband has been referred to NeuroDiagnosic Labs at the Dunlap…read morelocation for a 72 hour EEG. The first available appointment was scheduled almost 2 months out since they indicated only two offices perform this type of testing and they had nothing sooner. Three weeks before the appointment, we received a phone call that the Phoenix office equipment was inoperable, and the appointment would need to be rescheduled. The next available appointment was scheduled a week out indicating the Mesa office almost an hour from us does have an opening. We took it so we can get the information needed and have it available for the doctor to review by the next doctor's appointment. We drive an hour to the Mesa office on the day of the appointment and arrived early and waited for the office to open. The office doors opened slightly before 7:30. When we walked in to check in, we were advised the appointment had been made in error and that it was cancelled. I attempted to explain how my husband has a brain clot that is worsening and asked for anything available. The woman at the desk indicated we would have to call to reschedule. I told her we drove an hour to be there. She said she drove an hour to get to work. She gets paid to be there. We got nothing. We will not be allowing them a 3rd attempt to make things right since they could care less about the patient or the patient experience and apparently have too much business that they have no appointments for months out. They could have messaged us Friday to save us the trouble of driving an hour for no reason. They did not. His appointment was scheduled for 9th at 7:30. After we arrived back home on the 9th a text was received at 8:17 indicating the appointment was cancelled. If a patient is late, they could be charged a no-show fee. What are the consequences for them not delivering timely service? What can be done to hold them accountable? I DO NOT RECOMMEND NEURODIAGNOSTICS LABS. DO NOT WASTE YOUR TIME!

Personally, this is another one of the Phoenix area clinics that discriminates against age. They do…read morenot answer their phone and do not return calls left on voice mail. Find another service.

My son is a patient of Dr. Alarcio & she is absolutely the best! She was our second opinion & we…read morestayed with her. She listens, asks questions, examines, test & CARES! Unlike a "NEUROLOGIST" at PCH.

The Insomina and Sleep Institute of Arizona-Gilbert office is clean, the staff was very friendly…read moreand knowledgeable and the Physician was a very intelligent and kind lady. I can't express how much she made me feel at ease. I completed the home sleep study and now waiting for the results and would highly recommend them.

Front staff is friendly. Was referred to clinic due to…read moreinsomnia. First visit w/Walmary Santiago, NP was ok as she recommended/prescribed appts w/CBT for appts b4 at home sleep study. Two days prior to appt w/CBT it was cx'd as I was told 'he had an appt'. What? Explained situation that I've been on books for 2 months and awaiting sleep test. Was told I'd be put on 'immediate cancellation list' for next few days. Never was contacted. Sleep test: home test went horribly wrong from the start. Technician not available to instruct me on equip so front desk receptionist showed me in 7 mins. Failed to mention one cannot sleep on side or face down w/kit. I pulled out 100 hairs as sticky's moved during night to scalp. System did not read. They ordered a second test of differing kind: Velcro strap was sized for girth of a horse and slipped off during night, so again no read. Asked to repeat test and was told 'no'. Ok, now for tele call for results from Wilmar- had appt for 10 am...9.55 she's not signed on yet, 10 not signed on. 10:05. 10:10 no sign on. Finally I call front office and she eventually calls me back asking if I'd like to reschedule for off appt. She didn't know how to use telecall! We had 8 min of conversation which she just read from report and could not explain anything to me. Waste of time and money. Do not recommend. Found out later CBT left practice. I never once saw an MD. Wilma did recommend an at clinic sleep study. Hard pass as wouldn't trust them to do a proper study.