I am giving this office a 3 because most of my visits were great. I was very hopeful that I was in good hands. The office has a professional appearance and is well equipped for necessary testing. I, personally, found the office staff to be very friendly and helpful. The nurse staff and techs were awesome. . My visit with Dr Wang went well. It all falls apart with the follow up, or in my case, lack of follow up by Samantha Reynolds. She was unpleasant, unprepared, and uncaring. I have actually never experienced such a robotic, dismissive, and useless behavior from a medical professional. Like that loop you get on when the automated answering system gets it wrong. I can only say that Janae literally salvaged what was left of the wreckage Sam caused that visit. Without me having to say much, she sensed my devastation at getting a wall of nothing, presented in a condescending way, during this long awaited follow up for some very significant health issues. Her attentiveness, care, and professionalism saved me at that moment. I am hoping this is an exception and not the norm, but I don't ever want Samantha Reynolds to have anything to do with my care again. read more