This is a difficult CVS to review as there is a lot of shenanigans from the unhoused just outside…read morethe door. But it's a good CVS, the employees are nice and helpful. This one is good if you're staying in the area or need something in a pinch.

Some of the employees here seem REALLY fed up with customers at this store. That's including the…read morecustomers that they & their store are DEPENDENT on for the revenue that ultimately pays their individual INCOME. I'm sure they have been through a lot at this location, which I definitely take into consideration, but I don't think that means that low quality customer treatment is now acceptable (across multiple visits). I waited for them to come take a cheap item I needed out of the locked cages (that every item is in now), and when they did, instead of handing me the 5 dollar item, they insisted that they would take it up to the front where it would be waiting for me. After waiting in a long line, my item was not at the front.. So I just checked out without it. As I was leaving, an employee came up to me with the item I needed and acted like I was being an inconvenience. I went back and purchased the item only to find out that I missed out on a discount that I would have gotten if I'd have purchased it with my other items. I couldn't care less about the discount - ha, but it's just the principle of the situation and how the employees I dealt with could obviously care less. And this has been a re-occurring vibe at this store. Not to mention that the store's inventory has not been very great either.. ALTHOUGH, it is true that you never-ever know what people might be dealing with in their lives... --which is why I gave a 2 star rating instead of 1 star.

This is the first time we've been to this location and we were very impressed. This was due to…read moreMoises. We were checking on some photos we sent in for printing to see if they were ready. He looked our order up and proceeded to print right away. Moises let us know how long it would take and would periodically check in to let us know how much longer. He later had to go on break and let me know another person would be finishing up the transaction. He informed his coworker the details of our transaction and that we already paid. When he got back from break, he again checked on us and our order. He explained their printer got stuck and only 30 of 40 printed. He gave us a couple of options on how to proceed--- if we would like a partial refund or if we wanted to wait for them to fix the printer and reprint. We opt for the partial refund. Moises provided us one of the best customer experience we've had at Walgreens. He was sincere in his apologies, extremely attentive, articulate and helpful. Great job Moises!

My experience here at Walgreens has been less than spectacular! All I wanted was to p/u $ that was…read moretransferred to me. After miscommunication from staff Rudeness from staff And just lack of care I finally received my $ I spoke with a team lead and expressed how badly this srore seems yo be run. Yes. I understand the location, but it's obvious that there is lack of effective management here. I encountered a computer that did not work and a help button that does nothing.

My doctor found this pharmacy close to where I live, so I went ahead and had my prescription sent…read morehere. Before I even visited, the two people who helped me over the phone were so kind, especially Will, who was a wonderful resource of information. They have the option to talk with you over the phone or via text, and both ways proved very helpful. When I visited the pharmacy, I was pleased to see there was a parking lot (finding parking in Little Tokyo can be difficult sometimes). Will was there and was very friendly! I will definitely be having all future prescriptions sent here!

Love this pharmacy! My first time going to a non-corporate pharmacy and I'm so glad that they are…read moreclose to where I live. Very prompt with medication pickups, staff is very friendly and accommodating as well. I had issues with my doctor sending prescription medicine and they were very helpful in tracking down my meds and keeping me updated along the way. They also offer flu and covid shots, I called ahead of time and they were able to reserve it for me really easily. Can't recommend them enough!

Friendly neighborhood Walgreens. The pharmacy is always out of control with Lloyd of people picking…read moreup their medication there. Sometimes the wait is out of control and they may not be able to compete the 1 hour refill, but the try. Pharmacist are friendly and acknowledge the fact that there are a lot of Spanish speaking customers. There is one particular cashier at the front that ALWAYS greets everyone as they walk in. She is ALWAYS greeting customers as she tends to other customers who are cashing out.

Love pharmacist Angie Klepzig and pharmacy tech, Sharad Patel. Most employees are friendly in the…read moreretail part of the store.

Nan was very helpful And…read moreThe Pharmacist always Answers questions... I'm a member, so I get notifications on good discounts...

Worst CVS experience. short Hispanic lady with glasses dark skin was terrible. I asked for an item…read moreand she was very rude about it. Very condescending. I'm sorry that you work at Cvs. Perhaps you should work at McDonald's instead I will never go here. I will only go to Walgreens going forward zero out of 10 stars. Don't go here!

I wouldn't stop by at a Target that's not in my area, but I was in a crunch, needed a gift card as…read morea wedding present to mail right away and some Tazo teas which I can only find at this chain. This location at 7th and Fig is easy to find, I got here by subway, so it's an easy walk. Can't judge the parking! The store is smaller and very crowded. Not as well organized, bit chaotic. I tried to be in and out fast. Tazo tea selection wasn't as good. Got the gift card, a greeting card and off we went. Bathrooms are very dirty and it's an adventure to use them. Not the worst location, but far from the best.

Return staff is rude and will deny returns from their own brand even if they feel like it, and make…read moreup specific rules. Their rent-a-cops will kick you out because they feel so powerful.

The staff here is great. The management seems beyond inept. The person who appears to be the store…read moremanager is unapproachable and standoffish whenever he's asked for assistance with unlocking any one of the many items behind locks. There are times where it legitimately feels like there is one employee in the entire store.

This is literally the worst CVS location in all of Los Angeles. Everything is locked up, they are…read moreso understaffed, the pharmacists are a mess, the shelves are empty, they carry no basic skincare products because their "store tier" got moved down. This location should legitimately not be open. Waiting 10 min for someone to come unlock a case to buy a $4 bar of soap is WILD.

I am soooo grateful that I discovered this small locally owned pharmacy where I can get my…read moremedication and invest in my community at the same time, instead of increasing CVS profits unnecessarily! Always shop local if possible! Plus, the customer service here far exceeds ANY AND ALL of the CVS pharmacies I've ever been too! Tamir takes care to follow the myriad rules regulating the industry (obviously), while also taking the time and energy to cater to my individual needs. He's never left me without medicine that I need regardless of the circumstances, which is way more that I can say about CVS. Coincidentally, Tamir was also a patient of my doctor and so he could read his especially messy hand writing and never refused to fill a script because it was too hard too read- another thing I can't say for CVS. Save the time, frustration and inconvenience of getting your prescriptions filled at the big chains like CVS and make the switch to your local pharmacy like I did! You won't regret it!!!

Amazing pharmacy , the owners and workers are extreamly nice . Highly recommend they have…read moreeverything love this place . Thank you

I usually go to big pharmacy chains like CVS but I stumbled upon Kyoto Pharmacy as I was already in…read morethe area running errands. This is one of the few times I've visited a local pharmacy and I have to say this definitely was the best experience compared to any other pharmacy visit I had. There was no wait in line and I was helped right away. After dropping off my prescription, it literally only took like 10 minutes for the pharmacy to finish my order. Just quick and efficient, we love that! This will definitely be my go to pharmacy from now on! Plus it's a super quick walk to the Little Tokyo plazas so you can just drop off your prescription, walk around, and come back. P.S. they have a $3 minimum purchase for card if you are purchasing anything in the store, however, this minimum does not exist for prescriptions.

Wow!! The service you get from Kyoto is above all pharmacies large or small. Starting with the…read moreperson answering the phone, super professional, attentive, listens. If you're looking for A-1customer service , then you found the right pharmacy. Approvals from Ins Comp, calls to your doctor, calls from the pharmacist if needed. They are on it with your meds. I have seen how busy they are in person and on the phone, and you could appreciate the staff so much more for all their hard work. The pharmacist is a great guy, respectful and helpful! This place is definitely a gem to anyone who becomes their client. The delivery people are awesome!!! Thank you Kyoto for always taking care of me and my family and getting our medication to us so quickly!