The staff has REALLY improved…read more Access is TERRIBLE. Why have they built towers around the entrance and made this location absolutely virtually inaccessible to purchase things?! Parking is diverted. Its a maze help!

They can't find prescription- they don't pick the phone when the physician calls. It's an absolute…read morehorror to be a customer here

Needed medication urgently and they randomly decided to close at 12:30 pm. All employees were still…read morethere and I was the only person there but they just said no we r closed and pulled down gate. Worst service ever. Please rehire. What if this was life or death medication? Do better. Zero stars Also the whole building/store and parking lot and sidewalk and broken down elevator smells like piss.

Very annoyed that I cannot safely come in and out of this location. With the elevator broken…read moreforcing me to take the stairs but there are homeless people doing drugs on the stairs and all around :( Need more security or fix elevator. Fix something

I have used other CVS pharmacies before without any issues. I recently switched to this location…read morebecause it is closer to my home. However, despite there being no line, I have had to wait at least 10 minutes each time. Additionally, they have not received my prescriptions from my doctor's office, causing me to visit twice already, which has been a waste of my time. Due to these ongoing issues, I have decided to transfer my prescriptions to another pharmacy.

I stopped to buy some moisturizers and paid but forgot my stuff at the self check out! LOL…read moreThank you Patrick for saving it for me overnight Patrick

Connected to the Beverly Connection, it's very central and close to the Beverly Center on the…read morecorner of La Cienega and Beverly with a lovely storefront. But there's issues. * Transients. Okay, nothing the store can do. * Parking. Crazy at times. A mixture of tight spaces, and people that can't drive create a big backup to the one exit. * Lighting. So dim. * Large store, with a unseen back wing for the pharmacy. Strange setup. So overall, it's okay, why not just go 1 floor up to Target? A much better experience.

I was at the Beverly Connection and needed to pick up some toothpaste, so I decided to stop by this…read moreCVS. Unfortunately, the experience was extremely disappointing. As soon as I walked through the doors, I noticed a really bad smell throughout the entire store. The carpet was extremely dirty and made the whole place feel run-down and poorly maintained. For a CVS located in such a busy shopping center, I honestly expected the store to be much cleaner and more welcoming. The customer service was also practically nonexistent. There was no one around asking customers if they needed help or even acknowledging them when they came in. It felt like you were completely on your own. What made the experience even more uncomfortable was seeing a man putting items into his backpack and appearing to steal merchandise. There was a security guard standing right by the entrance, but I did not see the guard take any action. I obviously can't speak to what the security guard may or may not have been aware of, but as a customer, witnessing that made me feel very uncomfortable and unsafe. I hope management takes a serious look at the condition of the store, customer service, and overall security because the experience was far below what I would expect from CVS.

I am soooo grateful that I discovered this small locally owned pharmacy where I can get my…read moremedication and invest in my community at the same time, instead of increasing CVS profits unnecessarily! Always shop local if possible! Plus, the customer service here far exceeds ANY AND ALL of the CVS pharmacies I've ever been too! Tamir takes care to follow the myriad rules regulating the industry (obviously), while also taking the time and energy to cater to my individual needs. He's never left me without medicine that I need regardless of the circumstances, which is way more that I can say about CVS. Coincidentally, Tamir was also a patient of my doctor and so he could read his especially messy hand writing and never refused to fill a script because it was too hard too read- another thing I can't say for CVS. Save the time, frustration and inconvenience of getting your prescriptions filled at the big chains like CVS and make the switch to your local pharmacy like I did! You won't regret it!!!

Amazing pharmacy , the owners and workers are extreamly nice . Highly recommend they have…read moreeverything love this place . Thank you

Pharmacies often get poor reviews. I guess people are usually not in a happy mood whenever they…read morehave to get medication; and then any delays may cause frustrations. My experiences here were quite good, to be fair. I called to transfer an prescription from a different Walgreens, the staff looked it up, said it was held up in the other store due to insurance charges, but then the next day they cleared it and got the prescription ready for it. That was very considerate and great service. When I came to get the 1st prescription, I had a second one to fill, it was incomplete (missing some key information) and the staff directed me to have my doctor's office call them... the issue was cleared in minutes. I waited about 20 minutes for the whole thing, which to me isn't unreasonable... During the process I sat right outside the pharmacy and saw how busy the staff was - phones were ringing constantly and many prescriptions seem to have issues! I imagine the operation of a pharmacy can be quite complex. But the few people who came during this short period seemed to have gotten what they wanted and left promptly. The store doesn't have a nice front entrance on Wilshire; you have to go to the back where there is a small entrance. The building seems a bit old but inside was clean and organized and the cashier on duty was friendly.

These people are the worst. I called to let them know I was picking up my medication today because…read moreBOTH my app and voicemail said it would be on hold until tomorrow. Jazmin hung up on me the first time. I called back and suddenly she tells me they "don't have my medication." So what happened to it? Because my app literally showed it was READY for pickup at that location. I even have screenshots to prove it. Funny how now they're acting like they never called me and never had it in stock. Gaslighting at its finest. I've been waiting an entire month for this medication. When they finally called, I was out of town, but I still contacted them BEFORE the hold date expired. Now magically it's gone? And they already told me before that if people don't pick up certain medications fast enough, they give them to their "regulars." So now I'm left without my medication because Jazmin says so? That's ridiculous. Don't call patients and tell them their prescription is ready if you're just going to give it away and pretend it never existed. I have screenshots, voicemail proof, and the app history. This is beyond unprofessional. THE WORST because them giving my medication to another person, I have to suffer ? NO this is horrible I don't know what kind of business are doing opening my medication to give to some one else.

ROSA MAE, CONGRATULATIONS ON YOUR 35-YEAR WORK ANNIVERSARY!!…read more Rosa Mae is always a pleasure. She greets customers with a big smile, processes orders with great ease and precision and is always ready to offer assistance. Great employees like RosaMae are difficult to find. I hope RiteAid rewards RosaMae for her exemplary service. 35 years is a milestone! Congratulations, RosaMae!! See you on my next shopping spree. Thank you for your excellent customer service, hard work and dedication.

Good location. Ample parking. Very well lit. organized & clean. Staff are friendly! My only…read morecomplaint is it's very difficult to reach the pharmacy. When you leave a message, they never call back and it's hard to get anyone on the phone. Other than that, I recommend.

I always prefer to do business with small mom and pop businesses. I feel the service you get is…read morealways above and beyond. I have my prescriptions filled here and I really appreciate that they offer free delivery.

so friendly and fast! I love it. Syd's is like a small town Pharmacy right here in LA.read more

I like this CVS. It's easy access. It feels orderly. I received good customer service at this…read morelocation. This evening Julie assisted me and I was in and out in an expedited manner. The security guard was also very helpful.

Told me to come back in an hour I came back in an hour and a half. My stuff wasn't ready then he…read moretold me to come back again at five. I came back at 5:20. Everything still wasn't ready. I had to leave work twice. And won't be able to get my last prescription till tomorrow cause I can't keep going back there.

the staff at the pharmacy has always been friendly with me. I've known two of them from their…read moreFlagship store. carlos has always been helpful and even got me in for a Covid vaccine when Covid first began and everyone was booked and turned me away. I told him what happened and he got me in that day. He's been helpful to me ever since

Been coming to this Walgreens for 4+ years and, honestly, have just gotten sick of the recurring…read moreproblems with getting medication filled... the same medication that has been filled for 4+ years, YET AGAIN, has the spouse's doctor saying they sent the medication over not once, not twice, but three times over the past 10 days. Walgreens claims they never received it...despite sending us text messages that they received a refill request. Called them four times, every time (excluding today) the person answering the phone couldn't give the tiniest of care to help solve the issue -- "we don't have it, call your doctor". It got so bad that our doctor was about to call on our behalf when I, instead, finally just called around and found a local pharmacy that received the prescription, called us about 20 minutes later, and had it filled and ready to go in about 10 minutes after that. 30 minutes, start to finish, no hassle, no rude staff, no endless stress wondering if you'll be running into the same recurring problems time and time again. This is the same Walgreens where we had to actually have the INSURANCE COMPANY call to tell them to fill... drumroll... the exact same prescription we're having trouble with again. Just so sick of it. If this is how this location continues to do business, I suspect they'll get themselves roped into the latest round of Walgreen's shutters.