I'm so glad they opened a new location! Santana Row has to…read moremuch traffic for me Literally the best customer service in the game. needed a last sec rush job for my brothers wedding and these guys definitely delivered! special thanks to Yosaph and Qiyam! can't wait to get my wedding set next !

Excited that Franco Uomo is now in Palo Alto! I've always loved Franco Uomo for their incredible…read morequality and attention to detail, so I was thrilled to hear they opened a new location near Stanford. The store itself is beautifully designed--sophisticated, warm, and inviting. Yosef is fantastic! He has a great eye for style, is incredibly kind, and makes you feel completely comfortable from the moment you walk in. Whether you're looking for a sharp suit, a perfectly tailored shirt, or just some expert advice, the customer service here is unmatched. You're not just buying clothes--you're getting an experience.

Such a positive experience visiting the SKIMS store! I had ordered two bras online and loved them…read morebut realized the sizing was a bit off and wanted more of the bras. I decided to go visit the store so I could try them on and my sales associate couldn't have been more helpful! She greeted me immediately upon entering the store and helped me not only figure out my correct sizing but answered all my questions about fit and care of the bras. During fitting she was courteous and gave me feedback about the different bras I was trying on. The hype is real: these bras are so comfortable and so flattering! I'm only knocking one star because they're definitely on the pricier side when it comes to bras and a part of me is like c'mon Kim K you can afford to not have these bras be so pricy but they're definitely the most comfortable and most flattering bras I've had in a while.

Stopped in the Skims store while shopping at Stanford Mall. We were immediately greeted when…read morewalking in. It's open and bright inside. Lots of different items and a small men's selection.

Offensively terrible customer service. And unfortunately they "assign" you to someone and cannot…read moreswitch.

We had a similar experience to one review that was written 6 months ago. One salesman was trying to…read more"help" us and he was extremely pushy to the point that he made us uncomfortable. He was following us around the store and asking questions like what does my husband do for work etc. He kept interrupting us and we could barely look at items. The security guard also kept following us everywhere and was staring at us the entire time even though the store was empty. It was a very uncomfortable and weird experience.

Greenwashing to the max. Their clothes disintegrate after just a few wears and washes. Their…read morecustomer service is passive aggressive to the max. I ordered a $150 cardigan that developed a hole in the armpit after fewer than 10 wears/washes. These aren't investment/capsule pieces at all. Just fast fashion with great marketing.

While I like their clothing, I had a really frustrating experience in person with an online return…read more I had purchased a coat online (coat was great but just didn't fit right) and, since I was in the area, decided to return at the store. In retrospect, I should have just mailed the return in as I had originally planned. The male salesperson helped me out, scanned the item, and I thought the return was complete. However, when I went home and checked my receipts, I realized that I had gotten incorrectly charged for an exchange for a $100 sweater instead of getting refunded for the full amount of the return item (keep in mind, I just returned the coat and left in less than 5 minutes; I certainly did not purchase any items or make an exchange). I called the store and am hoping the mistake will get fixed and I'll get reimbursed the full amount but this was super frustrating and has never happened to me with another company before - I'm still at a lost for how I could have gotten charged for an item that I didn't purchase....

My wedding was just a few weeks ago and Mario made sure I looked my best! I've always been nervous…read moreabout wearing suits because I don't have a typical frame but that didn't stop him from delivering an amazing suit that fit just right. I had some friends that messaged me the day after the wedding and they didn't even congratulate me on my marriage.... They just wanted to say how good my outfit looked in photos! I would definitely recommend these guys, they were fast and delivered high quality work!

I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

Exceptional customer service from both Alex and Hailey. Huge shoutout to Alex for all of his help…read morein answering questions about products and locating specific sizes needed and etc. Store is well maintained and organized. Products are where they belong - nothing out of place. Store is clean and the shopping experience was pleasurable overall. Decent selection of products in store. And honestly, given the quality and timelessness of some if not most of the pieces on display - great value!

Sadly, after Everlane was purchased by Shein, both quality and level of customer service have…read moresuffered greatly. They have lost a lot of clientele over this, including my family and me. Very unfortunate.

Ermenegilda Zegna is located in the San Francisco outlet. Another high end luxury men's clothing…read moreshop in the San Francisco outlet. Tshirts run $900. No, Hubs and I I did not know the pricing before walking in. Sticker shock, yes. But the clothes are luxurious, quality milled from Italy. The employees in the shop were welcoming, engaging and down to earth.

Love this store!…read more Jacob was superhelpful in helping me find a great business suit! He went out of his way to help me find shoes similar to what I'd pair with the suit to get a better feel of how it would look put together. The tailor, Mr.Said, took careful measurements and voila the suit was ready in a couple weeks! And Peter today helped me pick it up. (And he may have a second career as a Yelp cinematographer!) Super gracious! Zegna never disappoints! Been here before and now back again!

This is an updated 5-Star review to include pictures of my amazing 3pc suit and tie. I can't…read morerecommend Hall Madden Palo Alto enough.

Hall Madden is hands down the best suit experience I've ever had. From the moment I walked in, the…read moreteam was beyond welcoming--super friendly, no pretension, just genuinely great people who clearly care about their craft. The service was exceptional every step of the way, and they made the whole process feel easy and fun. The suit itself? Absolutely incredible. The fit, the fabric, the attention to detail--everything was spot on. It's honestly my favorite suit I own, and I get compliments every time I wear it. If you're looking for a custom suit that feels as good as it looks (and an awesome team to help you get there), Hall Madden is the place.

I invited some friends to my daughters wedding. I suggested my guy friend try a shirt from this…read morecompany because of the fit, the colors and the quality. They were quite skeptical and I told them that they could always return this. He loved it and decided to keep the shirt. It looks so good on him. So happy to give friends gifts that they really enjoy. I love this company.

Nice store, helpful employees and nice selections. I'm a big fan of "untucked length" shirts, but…read morethe trend has got the attention of other brands and I can now find same quality, similar design and more importantly, same length options at other retail shops for WAY less. I'll still stop in, but will only buy when the price drops big time.

I had an exceptional experience with Evie at the Chanel makeup counter inside Nordstrom at the…read moreStanford Shopping Center. From the moment I approached the counter, she greeted me with a warm smile and made me feel genuinely welcome. She immediately offered to help without any hesitation and took the time to answer my questions with kindness, professionalism, and patience. I came in to be matched for a foundation, and Evie did an amazing job finding the perfect shade for me. She also applied my makeup so beautifully that I left feeling confident and truly beautiful. Her talent, attention to detail, and genuine care made the entire experience feel special. Evie's outstanding customer service truly stood out. She went above and beyond to make sure I had a wonderful experience, and it's clear she genuinely cares about her customers. Thank you, Evie, for making me feel so beautifulI can't wait to come back and shop with you again!

Had great 5* women's dress experience…read more If you want full service men's service this is not where I want to be. I wanted a new pair of men's dress shoes and the staff twice refused to measure my feet. He didn't have my proposed size in black so brought brown which was great but didn't fit. I asked about width and was told they only had medium. As such we walked out.