Cancel

    Open app

    Search

    Hall Madden Photos

    You might also consider

    Recommended Reviews - Hall Madden

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Courtney W.

    My wife and I were in search of a place to get a custom suit for our wedding this October. After searching online, we are so thankful we chose Hall Madden--working with Mathea was THE BEST and the final outcome was everything we had hoped for. This was our first time doing a custom suit and we, honestly, had no idea how many fine details go into the final look. Thankfully, Mathea has years of experience and her expertise really shines through with helping you create the final product. Who knew there were so many shades and textures of navy?! We were overwhelmed with the amount of fabric choices to choose from and relied and trusted her option to guide us in creating the perfect vision for our wedding day look. We went into the studio a total of three times. During our initial visit we talked details, fabric choices, liner options, and took numerous measurements. We also nailed down the timeline and what to expect since we were in the middle of the coronavirus pandemic. During the second appointment, you try on a test suit that has been specifically made for your body based on your initial fitting and measurements. This is where Mathea really shined with making minor adjustments, ones we would have never even noticed, to obtain the absolute best look and fit in the end. She was also wonderful with helping us select the best pocket square and shirt to compliment the suit and fabric we selected. On our third and final appointment we were able to try on the final suit and it was PERFECTION! No additional adjustments or alterations required. Mathea was super sweet and gifted us with the test suit due to a delay we encountered for our second fitting because of Covid. So, we basically ended up with two custom suits that she'll be able to wear for years to come. We love all the custom details--the lapel, 3 button sleeve and her name stitched inside. Now that she's been properly fitted, we realize just how badly all her other 'off the rack' blazers look. Those will be donated and we'll be working with Mathea and Hall Madden for future Bespoke clothing. Another notable mention, all the measurements are saved for future needs! Great for gift giving!!

    Thanks Mathea! I love, love, LOVE my new suit!
    Carly B.

    LADIES!! Need a quality suit? Look no further. Bottom Line: If you're willing to pay a little more, this place will not disappoint. I was in search of a business suit for upcoming court trials, and needed everything to look sharp. I've always shopped off the rack (typically from Banana Republic) but I'm shorter and have played sports all my life so the shirts and pants were often a bit long, or tight in some areas while loose in others. Tailoring helps, but only so much, and you're limited to the styles and colors in the store. I'm not a clothes person, but being able to pick out small details (with professional assistance) was actually pretty fun. Nerd/OCD friend alert: they even have this tool that measures the slope of your shoulders so your shirts sit/fall correctly. The slope of your shoulders, like what?! Like I said before, I'm not a clothes or design person at all, and Mathea helped guide me in the right direction with her expert eye and advice. And holy hell, this new suit is so comfortable, I feel like I could wear it all day (even in hot weather) and be comfortable while looking amazing. I mean, there is this soft smooth liner (apparently Japanese cotton) on the inside of the pants, and all I want to do is wiggle my legs around to feel the silkiness. I probably look like I have ants in my pants, but oh well. The shirt is light yet crisp. For the first time in my life, while wearing a dress jacket, I can bring both my arms together in front of me without it being too tight in the front of my shoulders while the sleeves are still too long. . Everything JUST FITS RIGHT. It's a beautiful thing. Here's basically the best way to sum it up: All the pieces just sit nicely and make me look taller, thinner and fitter than I actually am Thank you Mathea! :)

    Supposedly my custom suit

    I had the worst experience I've ever had with a business here. Mathea not only failed to provide me with custom suit I was fitted for, repeatedly lied to my face, wasted hours of my time, and left me with no suit 3 days before a wedding I was a part of. I would not recommend this business to anyone. Seeing as Mathea came highly recommended from Hall Madden S.F., I can only conclude that she judged me based on appearance of being a queer woman of color, and thought she could get over on me. full story... 1st appt - measured, picked fabrics and details, paid in full. Mathea told me a 7 week turnaround time was no problem. Nothing spectacular, nothing wrong. I did notice that Mathea seemed hurried, or distracted, not really listening to me and brushing off my questions. I thought she either had mimosas all morning, or was coked up! I called Mathea 10 days out from the wedding, she told me the suit was ready and we scheduled a second fitting. Mathea called 1hr before the second appointment asking to reschedule, stating she was not feeling well. I was a little apprehensive because this pushed my pick-up date to 4 days before the wedding, however Mathea assured me that I might not even need any last minute alterations; and if I did it would be a quick 48 turnaround. I agreed and rescheduled. Mathea showed up late to second fitting, and everything that happened next was unprofessional, baffling, and downright insulting. Mathea instructed me to put on a wrinkled pair of pants that were laying on a stool, and a mis-matched black jacket hanging on the mirror; the began measuring me again. I was SO confused. Why was this suit not pressed and in a garment bag? Why was it black and not navy blue as ordered? Why was it 3 sizes too big? Where was the colored jacket liner ? Stitched initials? Belt loops? Pocket square? Literally nothing was correct. I specifically asked Mathea, "Is this my suit?", and she answered "yes". I was still SO confused. Why are you measuring me all over again like its the 1st appt. That is when I realized that Mathea was blatantly lying to my face, and trying to gaslight me. This was clearly not my suit, but a showroom template; and she was starting from scratch. I asked Mathea again more directly, "Are you sure this is the suit I ordered because it feels like a template and nothing about it is correct ''. Mathea looked me directly in my eyes and doubled down on the lie, not only telling me it was my suit, but also stating that it "just needed to be taken in a little bit" and the tailor had been "messing up on the womens template". I'm sorry but "custom" suits don't come back 3 sizes too big, wrong color, wrong fabric, wrong details, with no customization. Here is where I felt insulted. What judgements was she making about me to think I was dumb enough to believe what she was saying. Mathea was given every opportunity to come clean, yet she chose to stick to lying and repeating catch phrases such as "client satisfaction", "making it right", "complimentary shirts", etc. The fitting ended with Mathea telling me that she would either FEDEX me my suit the next day or drive it to me personally. I was so baffled, insulted, and frustrated, I just said okay and left. After processing what just happened on my hour drive home, I realized that no WAY could I trust Mathea to make good on her word when she had no problem repeatedly lying to me. And, it was impossible for her to produce what I ordered in 24hrs. I sent her a text message telling her I was very disappointed in the service, that I believed she was being dis-honest, and I did not trust she was going to do anything she said she was to correct the situation. She responded via text stating she could make the black template suit work. FINALLY, she admitted she was lying. However, in what world would I want a black suit, when I'm in the wedding party and the color is Navy blue!!! And to try and give me a used template in place if a brand new custom suit. I told her I just wanted a refund at this point. She of course immediately called me and continued with her nonsense. She did not apologize for lying, or even acknowledge that she had. She did not even address what actually happened to the original suit. I told her to just stop and issue a refund. Not trusting this would happen, I looked up her boss's info and called him directly myself to let him know what happened, before she could call and lie to him!! He needed to know the egregious behavior and how Hall Madden was being represented. I will say he was absolutely wonderful in his response to the situation. All of this was just so unnecessary. Whether Mathea forgot to submit the order, it got lost, or whatever happened, all she had to do was be honest and transparent. Mistakes are bound to happen in every industry, it's how you handle them that matters most. Lying to the client, gaslighting them, and insulting their intelligence is not the way!!

    Me in my Hall Madden suit with my wife!
    Rohan K.

    I feel very lucky to have found Mathea and Hall Madden. She outfit me, my wedding party, and my family for my wedding. She provided each of us with a suit that we loved and was easily the best suit we have ever worn. Mathea was not only our custom tailor, she was the stylist for the men at the wedding. She gave me tips on shoes, ties, socks and even found the best colors for my groomsmen and my best women to have a stuinning wedding party. The whole process took about 2 months, and Mathea was very communicative throughout the whole process and answered all my questions. I've already ordered a custom coat and am very excited for the next suit I will get from Hall Madden. I would recommend it to everyone!

    Coat
    Nolee W.

    LADIES!!! If you are looking for a fitted custom coat, Hall Madden is the place to be! Mathea is super sweet and patient and will take good care of you. She's detail oriented and organized and knows what will work on you. If you have questions about materials, texture, style, colors, she got you! I'm super happy with how the coat turned out--how it's weightless and contours my silhouette effortlessly :)

    Jazman J.

    Mathea fitted me and my groomsmen back in January; her fashion and fitting knowledge is extraordinary. The experience was amazing and personal. The fitting is so much more detailed compared to ordinary department stores. When I purchased my suits in the past, they only measured chest & shoulder/arm length for the jacket, and waist & inseam for pants. Mathea first had us try on pre-fitted suits. She took notes on areas that were either too tight or too loose to be adjusted for the final product. As for me, she noticed my thighs and seat were too tight for my waist line (an issue I've often encountered buying pants/jeans). My jacket was snug around the bicep/deltoid area, and the shoulders had a few wrinkles. She then brought out a tool to measure the angle drop of my shoulder; something l've never seen before. We found out the drop on my shoulders were uneven. Mathea explained its common for people to have unsymmetrical bodies. This experience made me happy because now I'll have a suit that's 100% tailored for melt body. *Note* I only posted pictures from the fitting because the wedding was postponed due to the Coronavirus pandemic. I hope to post picture of us in our fitted suits after the wedding!

    See all

    3 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 8
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Naji S.
    473
    41
    10

    5 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Mark N.
    416
    15
    5

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jazman J.
    118
    29
    26

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John Z.
    16
    10
    1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Mathea did a great job fitting my suit and making sure it was ready for my rushed wearing date.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Oliver M.
    173
    26
    11

    6 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ian A.
    0
    20
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adam K.
    33
    37
    4

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe H.
    22
    3
    0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Mathea did a fabulous job with my tuxedo. Very professional, knowledgeable, and personable. I highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Mathea it's amazing and got me looking like a million bucks! Highly recommend!!! Sue had great style and really took care of me

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Glen T.
    118
    2
    0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Professional and friendly fitting. Amazing results when the suit arrived. Mathea Exceeded all expectations.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Hall Madden

    Review Highlights - Hall Madden

    Mathea literally gave me white glove service and she her attention to detail was impressive.

    Mentioned in 37 reviews

    Read more highlights

    You might also consider

    Tailors’ Keep - Inside seating area

    Tailors’ Keep

    5.0(9 reviews)
    0.2 mi

    I can't say enough good things about this spot; they so incredibly professional and they offer…read moreextremely incredible customer service! I love love love my husbands's suit, and so does my husband; Tailors keep did such a fantastic job with the suit; we got him a navy blue suit; and everything from getting fitted to getting a shirt and adjustments and everything was fantastic. The attention to details is amazing, and they really work with you to get it fitted. It's absolutely an incredible spot and you get an incredible suit. We are so happy we came here; and now I want a suit!

    Tailors' Keep has been part of my life the past year and looking back, we have created some…read moreincredible and fun pieces. Whether it be a double breasted suit, a safari jacket, or the every day dress shirt. One thing remains consistent through the process. Quality + Customer Experience. From the moment you walk into the Palo Alto location doors, you'll be greeted by the team Will + Ryan, who have respectfully been in the industry for a long time. This is evident by their knowledge, style, and acumen. These two gentlemen can truly make your vision or dream into a reality all while not sacrificing the integrity of the garment or the quality. I truly appreciate the TK experience as it is unique and stands out alone from the other Bespoke offerings in the area. These gentlemen take time to understand your vision, whether it be every day wear, office wear, or that special wedding day garment. From there, thats when the magic happens, seeing those years of industry experience collaborating with you to create a truly unforgettable piece. Their transparency from fabrics, designs, and styles are also carried to timelines and expectations. They truly carry transparency and respect throughout the process. The past year, and the numerous visits I have made to the shop, it does not feel like I am getting measured for a suit, shirt, turtle neck, or other items I have ordered. It feels like I am visiting my friends, and before I know it, the appointment is over and I'll see them soon. It's one of the many reasons I always come back and bring my friends. I truly appreciate these gentlemen and recommend anyone who is in the market for bespoke clothing to visit them. Visit them to be inspired, appreciated, and wow'd because they do that every time I see them.

    Photos
    Tailors’ Keep - Middle of the shop

    Middle of the shop

    Tailors’ Keep - Details

    Details

    Tailors’ Keep - Suiting examples

    See all

    Suiting examples

    Cassara Brothers Clothiers - Beautiful burgundy tuxedo jacket with satin peak black lapels!

    Cassara Brothers Clothiers

    4.7(133 reviews)
    4.1 mi
    $$
    Family-owned & operated
    Committed to satisfaction

    I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

    Mario and his team are the best! I needed a suit for my wedding this past week but I only had about…read more10 days. I had reached out one weekend but they were away from the shop due to an event. I texted the number and Mario was able to set me up with an appointment for the upcoming Tuesday of that week. The process was pretty quick. Mario took my measurements, he explained the rental process, let me look at some designs and ultimately gave me freedom on the color I wanted. Price was what I expected between $250 and $300, including the 2 piece blazer and pants, white shirt, matching vest and two ties to choose from. They could have included shoes as well but I had my own pair. I'm not sure if that would have altered the price. It took about 5 days for it to be ready, as I could have picked it up the following Monday but it was a busy day for me. Mario even let me try it on and make alterations before I walked out ensuring that my suit was the perfect fit for my special day. Overall, the customer service was top notch and I felt like I was able to take my time throughout the experience despite all the stress that comes with getting married. Thank you, Mario for making my special day a day to remember!

    Photos
    Cassara Brothers Clothiers
    Cassara Brothers Clothiers
    Cassara Brothers Clothiers - Such a pleasure outfitting this couple and their family!
Congrats on the beautiful day and looking forward to seeing you again Arjun!

    See all

    Such a pleasure outfitting this couple and their family! Congrats on the beautiful day and looking forward to seeing you again Arjun!

    Enzo Custom

    Enzo Custom

    4.2(5 reviews)
    0.1 mi
    Available by appointment
    Consultations available

    Wanna look and feel like "a million bucks"? Opt for a custom/bespoke article of clothing. Where do…read moreyou go for such an item? Why Enzo Custom, of course! Bethany is a consummate professional. She is also very personable and absolutely cares about setting you up with a shirt, blazer, suit, etc. that fits you well regardless of your shape. She has a great eye regarding colors, patterns, and styles that suit (pun intended) your personality, sense of style, etc.

    Great quality, perfectly fitting suits, and wonderful customer service!…read more My fiancé and I went to Enzo Custom looking to get a custom suit made for him for our wedding. We made an appointment and met with Melody who was very kind and knowledgeable from the get-go. The Process: After an initial consultation, Melody guided us in deciding the details of the suit. She answered our questions, and if we were undecided on a certain aspect of the suit she showed us examples when she could, and when she did not have an example on-hand she described in detail the differences that each option would make. After that was sizing and then she informed us that the suit would be ready in a few weeks. The suit was ready exactly when Melody had said it would be, and the fitting was a simple and easy process. The suit fit amazing and the fabrics, buttons, and details that Melody helped us pick were perfect! The experience simple and the price was reasonable for such a high quality suit! Not to mention the amazing customer service!

    Photos
    Enzo Custom
    Enzo Custom
    Enzo Custom

    See all

    The RealReal - Palo Alto

    The RealReal - Palo Alto

    2.7(127 reviews)
    0.1 mi
    Luxury
    Committed to satisfaction

    I had an absolutely amazing experience at The RealReal in Palo Alto. From the moment I walked in,…read morethe customer service was beyond exceptional. Sal was incredible to work with he truly embodies what the brand stands for. He greeted every customer coming in and out with warmth and professionalism and made my first experience consigning items seamless and enjoyable. Consigning my pieces was smooth, informative, and stress-free. Sal took the time to explain everything clearly and made the entire process feel premium from start to finish. Thank you, Sal, for delivering such outstanding service. I also really appreciated the level of security. With security stationed at the front door managing entry and exit, I felt completely safe bringing in high-value items. If you're looking for a secure, professional place to sell or consign luxury pieces, I highly recommend this location. On top of that, they have an amazing selection unique items I haven't seen at other locations. This Palo Alto store is officially my home location, and I will definitely be back. Highly recommend for anyone looking for top tier customer service, security, and an elevated luxury experience. Thank you Sal and to the rest of the team! George Toscano and Happy New Years to everyone!

    This review is specifically for Salvador and the three staff members working on May 8th…read more When I walked into the store, I was not acknowledged, despite the store being nearly empty. I then sat for several minutes waiting for assistance with a return, only to be spoken to in a dismissive manner once someone finally approached me. There were only two customers in the store at the time, so the lack of service was especially disappointing. Afterward, I followed up with my SA, who has always provided excellent service, and my concerns were escalated to management. Unfortunately, instead of taking accountability for how I was treated, Salvador responded with an email attempting to justify the behavior by implying the team was busy assisting others. That explanation simply did not reflect the reality of the situation. I responded respectfully, emphasizing that accountability matters and expressing hope that this could serve as a learning opportunity for the staff. I also clarified that my experience should not be attributed to high traffic when the store was clearly not busy. I never received a response. At this point, I question how thoroughly my complaint was actually reviewed. It feels easier for staff to claim they were occupied than to acknowledge poor customer service and address it honestly.

    Photos
    The RealReal - Palo Alto
    The RealReal - Palo Alto
    The RealReal - Palo Alto

    See all

    May Tailor & Design - After adding laces

    May Tailor & Design

    5.0(9 reviews)
    3.4 mi

    Super nice, helpful, and very talented!! She did an amazing job tailoring my qipao and wedding…read moreoutfits. She also delivered them weeks ahead of our requested deadline. Her pricing is very reasonable. She was upfront about costs and helped me prioritize alterations that made the most sense within my budget! She also has very flexible hours which was super helpful. Was an absolute pleasure to work with May!!

    My coworker gifted me Dickies Japan Coveralls that were too big for him. It fit me slightly better…read morebut the crotch was too high and the legs were too baggy so I told him I didn't want them. I wondered how easy they would be to alter so I immediately started looking on Yelp. I found May and was surprised to find a FIT Alumni doing alterations and immediately sent a message. Response time was quick though she wanted to see the construction to make sure she could alter it how I wanted. I forgot to uncheck the Yelp message so it also sent my message to other local Tailors and alteration specialists and May's price of $60 was the most competitive for her skills. Location is at her apartment in MTV, she is a prolific pattern maker and you can see her butcher paper patterns adorning the walls as well as some racks of her own designs. She does have a conveniant changing room set up where you can quickly change for fitting and measuring. I wasn't in a rush and picked up the Coveralls yesterday, turn around was 3 working days and the alterations were clean and well-done. Much better than from the factory. Thank you May!

    Photos
    May Tailor & Design - The fashion designer who is professional in tailor and alterations!

    The fashion designer who is professional in tailor and alterations!

    May Tailor & Design - I asked her to add two embroidered emblems to this jacket.

    I asked her to add two embroidered emblems to this jacket.

    May Tailor & Design - Added the embroidered patch to the back

    See all

    Added the embroidered patch to the back

    Hall Madden - bespoke - Updated May 2026

    Loading...
    Loading...
    Loading...