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    Factory Direct Trailer Sales

    5.0 (5 reviews)
    Open • 9:00 am - 5:00 pm

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    6 months ago

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    10 months ago

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    8 months ago

    I purchased an 18 foot car hauler at a great price. These guys know their products; very knowledgeable and professional staff.

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    Deer Valley Trailer

    Deer Valley Trailer

    (39 reviews)

    I had a very disappointing and unsafe experience at Deer Valley Trailers. I brought my trailer in…read moreto have the jack repaired. The team had me remove my off-road vehicle from the trailer, they took the trailer into the shop, and then later placed the trailer back onto my vehicle -- but did not latch or secure it. This was never communicated to me, and it is not stated anywhere in their paperwork. Several employees stood outside and watched while I began loading my off-road vehicle back onto the trailer, and no one warned me that the trailer had not been secured. As soon as weight went onto the trailer, it shifted forward and hit my SUV, causing damage to the rear of the vehicle. When I brought this to their attention, the business took no responsibility and said it was "their policy" not to latch trailers, even though they still placed it on my vehicle. The owner, Mike Pauly, also showed no interest in helping resolve the situation. While I acknowledge that I should have double-checked the latch myself, I reasonably expected a professional trailer shop to communicate safety risks and not return a trailer to a customer in an unsecured condition. The lack of communication and accountability was extremely disappointing, and I would caution others to be very careful when doing business here.

    Customer service was AWESOME. That ladies in the office were friendly and efficient. I pulled…read moremy trailer to the back gate and the techs were there to greet me and check out the issue with my boat trailer. They did a quick electrical diagnostic. The whole repair took less than 2 hours. The cost was very reasonable. I strongly recommend this place if you need work on your trailer.

    Sun Devil Trailer MFG - Staircase handle broke. Bad welding with zero support brackets.

    Sun Devil Trailer MFG

    (8 reviews)

    BUYER BEWARE -- Sun Devil Trailers still owes me $6,500…read more More than a year ago, I paid Chris $6,500 to build a trailer that he promised to complete. To this day, I have received no trailer, no refund, no VIN, no photographs, and no evidence that construction ever began. Chris claimed he could provide a VIN, but I have never seen it. He later told me the trailer was trapped at a powder-coating shop because the shop's owner had allegedly failed to pay rent and the property was being foreclosed upon. When I confronted him and asked for evidence, he still could not provide a VIN, photograph, receipt, progress update, or anything demonstrating that my trailer actually existed. This is not simply a project running behind schedule. After more than a year, Sun Devil Trailers has my $6,500, while I have received absolutely nothing in return and no proof that my money was ever used to build the trailer I ordered. My experience is also not the only serious complaint involving this company. Arizona's Family's "On Your Side" reported that another customer waited 17 months for a mobile golf-simulator trailer and alleged approximately $50,000 in missing parts and materials. The report also stated that court records showed two judgments against Sun Devil Trailer Manufacturing for failing to pay employees. The BBB currently gives the company an F rating for failing to respond to complaints. Based on my firsthand experience, I believe I was repeatedly misled, and I strongly recommend that prospective customers do not give this company any money without independently verifying the trailer, VIN, materials, build progress, and ownership--and protecting every payment through a written contract and a recoverable payment method. Chris: return my $6,500.

    Avoid Sun Devil Trailers (SDT)…read more In September 2025, I brought my single‑axle bass boat trailer to SDT to add a second axle. A one‑week job turned into nearly a month, with every delay blamed on "painting issues." I never received proactive updates--only excuses when I called. When I picked it up, the fender was still missing its matching trim color, which they said would arrive in two weeks. It still hasn't as of this review. Over the next few months, I dealt with two blown hubs on the same wheel, rubber stepping pads falling off because super glue was used as adhesive, and repeated trips back for repairs that didn't last. See photo of the first wheel‑bearing blowout. The owner answered his phone but never called with updates, even after missed deadlines. The breaking point was driving home with only three wheels for the second time--something that should never happen once. SDT claimed the axle and hubs were replaced, yet the wheels still looked misaligned. A different trailer repair shop inspected it and found incomplete welds, axles that didn't fit the trailer, uneven tire spacing, and axles that appeared old rather than new. See pictures of the welds. They also found a blown wheel bearing on the other axle, brakes installed on the front axle instead of the rear, and the fiberglass fender's paint cracking because the weight was resting on a single bar instead of being supported evenly. After dealing with all of this, I later spoke with other people and businesses who said they had also heard negative comments about SDT, which only confirmed the pattern. According to the repair shop, I was lucky I hadn't already been in an accident. July 2026, I am now starting over with a different shop.

    Destination RV

    Destination RV

    (3 reviews)

    Recently bought a used Winnebago as a cash deal , on Consignment. I specifically asked for it to be…read morefully inspected for defects. I eventually after some asking, got a one page sheet with check marks on it. Not one word about any point. This was obviously a paper transaction only. Upon picking up the unit, I drove home to Yuma and it was like a sailboat. Steering was so loose. Put it in the repair shop in Yuma and got it repaired to the tune of $1900.00. Called the Dealer Principal who told me that there was nothing he could do as steering was nothing to do with them.. This was the same guy who told me, "If there's anything I can do for you, just give me a call". It was the same old story of, it was a consignment deal,. I'm losing money on this. Nothing to do with me. This was a cash deal for $23K. I accepted other discrepancies such as batteries etc, but the dealer was adamant that this issue was nothing to do with them. Then who is this to do with? Surely if you're the dealer who sells it, then you are responsible. If the engine seized as I drove it off the lot, would I be out of luck too? Just read another review on this dealer regarding a roof leak. I asked about signs of a roof leak on the left rear corner of my unit, inside the wardrobe. I was advised that they had checked it and it was fine. I sure hope that this is true, not just another Dealership promise.

    Very disappointed in this dealership. The ower and his right hand salesman Paul were totally…read more dishonest. We bought a 2004 Fleetwood for cash ( $18,000) . When we looked at the motorhome, there was a water spot over the drivers seat. I specifically told them that I wanted them to check the roof before we purchased this R. V. We came back the next day to purchase the RV. and take it home. I questioned about the watermark, and if they had checked to see if the roof was sealed, the owner and Paul told me that the roof was fine and sealed no leak showing. We have barely had this coach for a month, now, with the rain here We live in Payson, where it has been raining off amd on for a few days. The coach is leaking at the same spot. It is obvious to me that they never checked anything To see if this was sealed, it was a blatant lie that they told me I will be going to the Better Business Bureau and spreading the news about how sad this dealership is with their dealings. BUYER BEWARE Susan Erdelyi Payson AZ

    Factory Direct Trailer Sales - trailerdealers - Updated September 2026

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