Shop out my hitch on wrong. Never attached safety break. Fifth wheel adjustment part fell off. Shop…read morecharged me 2495.00 for prep of trailer and didn't even have enough propane for one night.

Me and my husband applied and they offer us a deal after asking a down payment and all paperwork…read moredone they send us home. To call us the day after saying that they wanted more money down. We choose not to buy the RV and is been more that 3 months and they still haven't return our money or answer the phone. Be careful people out there, today was us tomorrow it can be you

What a adequate name for this company! Kevin sure does provide Top Notch service. He was quick to…read morerespond to my needs and was able to fit me in as soon as possible. He kept me updated on the repair process and even recommended some yearly service items I have overlooked. I am glad I called Top Notch RV Mobile Repair. They will definitely be my first call every time!

Top Notch RV - Mobile RV Repair…read more We called Kevin due to electronic issues with our RV slide & awning. He understood that we were traveling and he fit us in to his schedule. He returned our phone call, he called before he arrived to let us know he was 30 minutes out. Once here he worked to problem solve the issue for us. He was able to figure out that our control board is bad. Although we still have the same electronic issues, Kevin was able to override the control board so we can move our slide in & out and open and close the awning. He was able to get us in a situation where we can keep moving until we can get to an RV dealer for a permanent repair. Kevin communicated with us every step of the way. He is honest and reliable. Thank you, Kevin, for the wonderful service.

would've loved to have given a great review. Originally, Jared was great to work with, went above…read moreand beyond getting me taken care of. However, after paying $1000 for new motors for the 2 front slidouts, they still weren't working. He had me buy four new motors and 2 new control boards, another $1200 in parts a month and a half ago and now won't even respond so I can get them fixed. I'm leaving for Colorado in another 2 weeks and will probably have to get it repaired there even though it's already been paid for.

Jared and his crew did an amazing job servicing my camper and getting it ready to hit the road…read moreagain! Most recently the morning of our last camping trip, we had some issues with our refrigerator and he was at our house within an hour to fix it. He is helpful and transparent. We have enjoyed working with him and will continue to do so for all our camper issues.

I honestly do not know if I have ever had a better customer experience in my 63 years…read more I worked in the hospitality industry for many years, and I have always believed in treating people with dignity and respect, no matter what side of the desk you are on or what industry you are in. That is exactly what I experienced with The RV Smith. My situation started with several calls around town, trying to find someone who could help me in a pinch and replace the A/C unit on my Jayco Jay Feather, which I just so happened to destroy while going through a do-it-yourself car wash. Long story short, I was distracted and went to the closer car wash instead of the one I normally use to wash my camper. Yada yada yada... I'm a dumbass. As soon as I got home, I started researching businesses that might be able to get the repair done quickly. Since it was a Sunday, I knew all I could really do was research my options and start making calls Monday morning. In all fairness, I knew it was a stretch to find someone who could turn it around right away. Most of the places I called chuckled when I explained the timeline I was hoping for. Several were booked for the rest of the summer and said they could not help me until I was ready to winterize the unit. When I called The RV Smith, Clint answered the phone. From the very beginning, I was met with professionalism, kindness, and genuine concern -- without judgment. Clint asked specific questions about the unit so he could understand my options. Instead of simply telling me they were booked out, he asked if I could swing by so they could get eyes on it and make sure the damage was not worse than I thought. The next morning, I was there before they opened at 8:00 a.m. Clint was already outside helping another customer, then directed me where to park so someone could take a look at it. It was not even 8:00 yet, and another gentleman told me to talk with Clint because he would help me find the best A/C unit for the size of my camper. Clint greeted me, looked things over, and said it appeared to be pretty straightforward. He gave me several options, including units similar to what I had before and a few newer models that were more efficient and much quieter for only a few hundred dollars more. After doing my own research, I had already made up my mind on what I thought I wanted, and it just so happened to be the same unit Clint recommended. He told me I could either leave the camper there until they fixed it, or I could take it camping that weekend and drop it off the following Monday. Since we already had plans, we decided to camp and make do with a portable A/C unit for the weekend. I dropped the camper off the next Monday, and two days later I received a call that it was ready to pick up. What I did not mention is that I also asked if they could provide an estimate for some body damage caused by Big O Tires when they replaced my old tires, and also check why the water heater was not working. They took care of all of that as well and documented everything clearly. I would recommend The RV Smith to anyone with RV issues. If you want to see what real customer service looks like, look no further. I could not recommend them enough.

We were passing through Colorado Springs on our way back to Texas. We had an issue with our AC. We…read morecalled ahead and they said to stop in and they would take a look at it. It turned out to be some loose screws and they fixed it in no time. Only charged us labor.

We went to Camping World today looking at Rockwood bumper pulls and 5th wheels. Our salesman,…read moreChris, was absolutely amazing and took great care of us. He never pressured us into looking at other brands or anything bigger than what we wanted. Even though we didn't have a set price range, they never pushed us toward spending more than we were comfortable with. It was a great experience getting to look at all the different trailers and keeping an open mind. Ted also talked with us about finances and the best options available. He gave us multiple resources and options to choose from. The lady at the front desk who helped us the minute we walked in was absolutely a sweetheart. She got us connected with a salesperson right away and understood exactly what we were looking for. We are very grateful for this experience and can't wait to come back and buy our trailer!

Just no. It's unfortunate you have to go through RV dealers salesman pitches and pressure to access…read moreRVs to even look at. The add-ons for the quote were ridiculous. You can just feel the vulture attitude in the air. It's unnerving. Someday I hope there is a "Carvana" model for RV purchasing. That said... they had a new model with a floor plan we wanted. A Coleman. Which the one sales guy shamed us for even wanting- the "Costco hotdog" he called it, looking down on those who want Coleman's. Budget buyers should be respected too. So ironic, as we weren't even budget shopping, it was just the perfect layout for ours needs. We asked one question of the sales team, to be answered from the manufacturer before proceeding. They would have had a sale. Never heard back. Thank you for that!!! We found something elsewhere, with a layout that worked even better for us! The RV dealer sales system needs to be overhauled. Here and elsewhere.

Everyone at Copper State was knowledgeable and friendly. Luxury storage nearby told me that CS is…read morehighly recommended, popular at their business for doing high-quality repairs on-site. Discount Tire also recommended them. They completed tandem axle bearing and brake service, mounted a 2 1/2" hitch and installed a bike rack for my Airstream slightly ahead of schedule. They have a lot of business, and recently expanded to a new location. I needed to get on their schedule, otherwise I could have had them install and balance my new tires. I hope to have them do electrical upgrades and a welded coupler replacement in the future.

I called to get an estimate to install a ramp for my LQ horse trailer. They couldn't even give me…read morea ballpark without me sending a picture of the trailer. I guess they want to know how deep your pockets are before telling you how much they will charge. They never responded.

Honestly, I couldn't have been happier with the service. This establishment is a complete…read moreone-stop-shop. I came to Mike in a bit of a pickle. The frame on my 41' 2015 Winnebago was completely falling apart! Structural damage, exterior body coming apart, interior floor separation from the walls, sheet metal siding flapping in the wind(no exaggeration). All due to the structural damage that occured. She was in bad shape. Pin box was toast. Plus my upper deck pop out was completely jagged and not shutting correctly Mike is as busy as any other place around (don't believe me? Call around. Most places are either months out or just plain not accepting new clients, especially with as big of a job as I had). Mike and his wife Bridget saved our RV. The best part? He completed it before my due date! He finished it in just under two weeks!! And I'm talking full on grinding, welding, metal fabrication, reenforced plate welding, fiberglass pannels being replaced, exterior molding replaced, jockybox door to my generator being replace and my upper pop out being aligned and sealing properly. BEFORE ESTIMATED TIME! This is how you create customers for life. I will be towing my RV from Cotati, CA to CopperState RV if I have any major repairs in the future. All of the local guys in Sonoma county, CA are either booked or not up to par. It's worth the trip to get quality service done.

Many thanks to Mike DuPont for an excellent job adjusting our Bighorn slides and for his…read morefabrication skills in repairing frame cracks . He did this on short notice for us as we are full timers and wanted to get on the move. He worked with our extended warranty people for us and was able to order the parts in short time and get us rolling again!!! If your looking for an honest top notch repair facility look no further. This is a class act! Thank you Mike!!