Factory Appliance Outlet Review
To Amit and the team at Factory Appliances Outlet, I extend my utmost thanks and provide my very highest recommendation!
Pricing? They will find a way to beat the big box stores.
*Service and post-sale support? This is critical. After my refrigerator purchase, the crew at Factory Appliances professionally and caringly have continued to follow up and check on my satisfaction.
*They have shown sincerity when calling and asking me if I understand all the functions with my new refrigerator. I laugh and think to myself, it's a refrigerator. But we all know that newer refrigerators have many very "cool" functions.
Additionally, Amit has called and guided me about the best steps to clean the stainless steel exterior and other cleanliness/health tips.
The storefront is small. But when you walk in, there is a depth of many choices and many brands. Factory Appliance has many other products, such as washers/dryers, ovens, and beautiful integrated kitchen appliances. The very latest in everything!
How the heck did I find this gem of a store? I thought I was a smart consumer. I waited for Best Buy's "Christmas in July" sale. Appliances were discounted for the sale. Funny, their discount is the regular price at Factory Appliance Outlet. Like so many consumers, fraught with the woes of inflation, I seek the best brands and the best prices. This is an important and costly purchase for families. We want the best in every way.
Best Buy has good team members. They have always been good for electronics... TVs, notebooks, phones, and accessories. Their attempt to be in the appliance business is sub par. Their coordination, communication, and expectations failed me over and over, on one simple delivery.
People need to know that companies like Best Buy fail the customer with third-party delivery services which do not align promises, scheduling, or last minute attempts to charge customers more.
I cannot comment about Home Depot or Lowe's, but I will warn hard-working, good folks to do their real homework.
I thought I did. Nope. I was a fool and fell for the "Best Buy backs their service in every way" mindset. Enough about them.
The bottom line is this... Before you go to any big box retailer for appliances, you owe it to yourself and family to call the team at Factory Appliance Outlet in Orange.
Parking is super easy.
In fact, it's about a block from the Orange Home Depot on Katella.
The location is accessible and easy for anyone in Anaheim, Orange, Santa Ana, Tustin, Irvine, etc.
After my awful customer experience at Best Buy, I was thrilled to learn that Factory Appliance Outlet has its own crew for delivery, safety, cleanliness, and exceptional setup and technical knowledge.
What a difference from the multiple mistakes I experienced form the Best Buy store in Orange. After frustration and wasted time, I had Best Buy pick up my new defective refrigerator and sought a provider of honesty, integrity, and even better pricing.
My call to Amit was the best solution! Thank you Amit!
A big shout out to the technicians who displayed punctuality, seamless knowledge about setup, and important respect for my home and cleanliness.
When I write a long review like this, I am pleased to help others with sincere guidance and confidence for their appliance purchases.
It's worth the time in every way, to make that one more call or one more stop at Factory Appliances Outlet in Orange! 10 out of 10! Do it for yourself and family. After this step of prudence, then make your decision.
The customer experience at Factory Appliance is the real deal!
I'm very happy! read more