Always a great cleaning job, whatever I bring in!! Very pleased to pay much less than at other…read morecleaners. Good job on shoe repair as well.

I'm going to stop giving them money / business. I've been going here for the past year and I notice…read moremy clothes sometimes still stink. The staff seem pretty lazy. I walk in and see them sitting around on their phones and circled up talking. I wouldn't care if I didnt get dirty clothes back repeatedly now. Mind you, they packaged it up and gave it to me like they washed it and didn't say anything. I finally got fed up and recently had my husband come and ask them bringing the clothing items back and they said it was due to the dress having a safety pin holding a piece of the dress together. If they couldn't do it for that reason, when I picked it up the first time I should've been informed and received a credit. It took my husband going and asking about it before they explained why it still smelled dirty / wasn't washed and they finally provided a credit. I'm convinced they don't actually clean a lot of the items. Sometimes things still have stains on it, then I clean it at home and the stain comes out. I don't recommend this spot, might be cheap but the service and quality is lacking. I've also paid to get something sewed together since they offer that service and that part of the dress came off the next time I wore it at an event.

I had a king sized goose down duvet that needed wet washing (do not dry clean real down, wet…read morewashing should be used). I evaluated several cleaners online and chose Maple. The duvet came back clean, fluffy, and properly dried with no clumping in the fill. Well done and the price was reasonable. I will definitely be back.

As far as the shoe repair they don't do it on premise,they outsource the work to others. So,price…read morethey told me changed 3 times and took more than 10 days to change sole on shoes. But manager/owner was polite,offered me resolutions and after all,quality of repair was high enough.

Went here for hemming my pants. The quality of the work was superb and a good value for the quick…read moreturn around for an out of town family function.

I'm really disappointed with the service here. I brought in several items for tailoring and dry…read morecleaning, and neither came out right. The tailoring wasn't done to what I asked for at all. The item came back basically unchanged, just wrapped in plastic as if the alterations had actually been done.

Highly recommend! I brought my North Face jacket here to have a broken zipper fixed, and they did a…read morephenomenal job--it looks brand new! The customer service was excellent; the staff was super friendly and communicative. The turnaround time was fast, and the pricing was very fair and reasonable for the quality of work. I'll definitely be back for other repairs!

Quality was fair to good in the beginning and then it was a downhill slope…read more Went here for two years and it's expensive and the quality is at a steady decline. When they re-do things it's ok but you can't keep dealing with dry cleaning that isn't done properly over and over. Time to move on...

The owner is very friendly and super nice. I've been going there for months now. And been dropping…read moreoff my winter clothes. I'm not sure if their prices are higher than other places or not. But sweater = $5.25 Jacket = $7.50 (Guy) Dressed shirt = $1.50 I like this place so far, plus my clothes smell really good! Just wish the price would be lower

They have new hours posted on their door. Please note their updated hours are: Mondays-Fridays 7AM…read more- 6PM, Saturdays 9AM - 5PM and closed on Sundays. I needed to have a long wool coat dry cleaned. I was quoted a price and given a time frame to stop by and pick up my coat. I'm not familiar with prices, but I was quoted $27 for a full length wool coat and a week turn around time (just wanted to give a reference, in case it's helpful to other people). I didn't mind the long turn around time because it wasn't really an urgent matter for me. There were no surprise charges or extensions on the time for the service. My coat came back and is as expected. This location was super clean and organized the couple times I have come in. The lady, Jenny (spelling may be incorrect), that is there was really friendly and approachable. I have also observed her interact with other customers, and I've only ever witnessed pleasant interactions. There is ample parking. The location is also in a safe area close to George Washington University Virginia Science and Technology Campus. There are restaurants and other shops and services nearby. They offer alterations as well, but I have not had any need for this service. Should I use it in the future, I will update the review. I will most likely continue to use their services when I need it.

I've tried several cleaners since moving to the area. My usual is ZIPS, but Total Cleaners has…read morechanged my mind. I have tried the "valet" services before and wasn't super impressed with the quality and customer service. I tried Total Cleaners for the first time a few weeks ago and won't go any where else. They sent me a personalized text message thanking me for using them, when they picked up my garments. Then, I received another update letting me know my clothes were ready and on the way to be dropped off. This small touch definitely exceeded my expectations. Needless to say, their customer service is top-notch and the price is definitely a compliment to their attention to detail and stand out service. In addition to their keen eye for detail and service, the MWF pickup schedule really helps and keeps me organized. The person who introduced me to this is Ken Sandy and I have had nothing but a genuine interaction and quick communication. I am so glad they are at my building.

First time user and the service was great for the cost. I appreciate the locker system that…read morereliably picks up and returns your clothes on the promised dates.

I'm not at all certain where the low rated reviews are coming from, as the service I've gotten here…read morehas been positively impeccable, to the degree that I wish I could give them 6 stars. After my first 3 visits or so, it seemed the whole staff knew me on a first name basis and it's even gotten to the point that when they see my car pull up, the have my clothes ready for me as I'm walking in the door so that I only need to be in there for about 10 seconds to get my clean stuff and drop off my dirty stuff. If you are looking for INCREDIBLY fast dry cleaning with no hassles, there is no better option than Crest, I drop off my clothes daily at 10:50 and wind up having it done before 3. despite their claim being in by 11 out by 5, they meet and exceed expectations constantly, easily making them the best value in dry cleaning in the area. I have tried 3 or 4 different cleaners in the area now, and at this point I'm dedicated enough to Crest that I'm actually taking their location into consideration while looking at new apartments because I do not want to move too far away from my favorite cleaners. These guys really can't be beat.

Pros: professional alterations, super fast turn around (ready in less than a week)…read more Con: for 2 side seam take-ins and a simple hemming (not anything like jean hems) they charged me *$90*! I now wish I had done it myself. Will definitely look for a different tailor.

Thanks to Yelp, I got an offer of 1.35/shirt after check in. I had literally a big pile of office…read moreshirts to be cleaned at home plus some of my dresses and work wears. So, I see this dry cleaner with amazing offer and decided to go for it. I also requested a quote from them and the owner replied back quickly with an answer. Turns out, it's pretty wonderful! It's so close to my home that now it's going to be our go-to dry cleaners. Clothes were ready on time that is within 2 days, no hassles. Overall a nice experience and gonna recommend others as well.

I had high hopes for this place, but they really messed up pressing my pants. The creases were…read moredoubled, tripled, and inches apart. Dropped off on Saturday... for pick up on Tuesday? Sucks, but I'll have to go back to my old dry cleaners.

HORRIBLE. Came to pick something up and talk to the manager. Different one from last time, but same…read morebad service. I was the only one in there, yet I had to wait while the manager chatted FOR THE LONGEST TIME EVER with some friend of his. seriously? you suck $1.89 Dryclean Depot. you really suck. And yes. I have stuck to the commitment that you are never getting another dime of mine. Chew on that.

Zero stars is what I would truly rate them…read more This place is absolutely horrible. I took three items there and I came back with two stained items and the other shirt went missing. After going there 8 times, I never had my shirt returned to me. I spoke to three managers and they all did nothing but give me the run around. One manager/owner told me to wait for him to call me but continue to bring in my clothes. Heck no!! You have to be kidding me. Instead of going the extra mile and picking up the shirt from the person they "accidentally" gave it to, they chose to ignore me and do absolutely nothing. BTW, he never contacted me to provide me an update. When I asked for the money for the cost of the shirt he said they also couldn't do anything until 30 days had passed. Finally after 30 days and my eighth visit, I return and I speak to another manager. This manager said after speaking to him three times, said he "had a lot of work" to do and didn't have time to deal with the issue. Additionally, the third manager told the other manager in front of me, she contacted the person again they swapped other the shirt with that this person didn't have my shirt. This is a big issue as they told me that another customer had it. So they've been lying to me instead of dealing with the issue? Again I asked for my money for the cost of the shirt, they still didn't want to do anything. At this point, I'm very irritated and I ask if they want to be taken to small claims court. This finally when I get some type of response.

The price tag on my dry cleaning tab for a single item was pretty shocking at $9.50…read more On the other hand... when I consider how much I paid for my tux jacket, and the glisteningly perfect state that it was returned to me from the dry cleaner... I can't really complain. All of the signage up at this place mention their PERC-free* nature-friendly solvents used that'll leave clothes looking spiffier than ever. I dunno about the number of eyes the fish have downstream from the sewage outlet for this shop (found near the Chevy Chase Bank off Route 7), but I can testify to my impressed state upon seeing my jacket. Friendly employee (I've only ever seen one), never a line, and they apparently offer tailoring... which I'll be taking advantage of soon. All in all, worth a return trip for those high end items that I simply refuse to play roulette with at my $1.89 dry cleaner. * I don't know much about PERC, but I do recall while working for the NYC DEP way back when I was doing consulting, there was a whole stink about PERC in the sewer system. I'm gonna assume that it's a bad thing. Or just that eco-freaks flip out about the smallest potential worries...

I have been going for about a month now. I have had no issues with the quality of cleaning / dry…read morecleaning they do. All you need to do is give your number and they fo the rest. They do accept credit cards and the prices are reasonable.