I hadn't been into a VS in FOREVER, and I felt it was time to go in-store to get re-measured and…read moresee what they had. Felicia was AH-MAZING, and went out of her way to assist me in getting the correct size and style bra for my body. Felicia knows her stuff and I HIGHLY recommend you ask for her if you need to find your size and style that works best for your body. If management is reading this, she deserves to be in a management roll if she isn't already! Thank you so much Felicia!

Looking for an outfit for a pajama party and this is what my daughter found. The new line is to die…read morefor. They were a little bit slow and when you hit the call button for assistance it was a wait, better off getting several sizes up front

After a dismal experience at the Houston Galleria Nordstrom, I decided not to buy the shoes there…read morebut noticed that Dick's carried them. Go figure, all of the 'local' stores (some of them 20+miles out) showed one pair so I knew to call to make sure they had them before driving out. Of course, the closest one didn't have them, but the next one out in Friendswood (Baybrook) did. I didn't mind being on hold to confirm this, so I was on my way. The drive out wasn't so bad, and the parking lot was huge since it was in a decent sized shopping center. I did have to wait in the checkout line (which had only 2 people working) so it was about 10 minutes, but more associates were brought on after this. I wish they were on hold in the actual shoe section since I wanted to make sure the fit was perfect and when I brought this up, the guy said I could bring them back if they didn't work out. I took them back to the shoe area after purchasing to try, and they worked. Service was great over the phone with the girl who confirmed the stock, and the guy at the register was cool as well. It was worth the drive out here!

Amazing experience at this store in Baybrook Mall…read more We had called regarding getting a Puma Hyrox Shoe that was only offered online for an upcoming Hyrox race. Christian went above and beyond to find the shoe in our size after getting special permission from Justin the manager to sell it since it was not even on the floor yet due to an upcoming Hyrox event they were having at their store. That type of customer service will make us a Dicks Sporting goods customer for life. Their marketing person even came over to tell us about upcoming events leading up to the Hyrox event in Houston and welcome us back. Even though it was over an hour drive, we absolutely will return to this location and will tell all our friends that live closer to this area about how amazing we were treated .

Three days ago I went to Academy to search for the new Nike Mercurial Vapor XII in a black and…read moreorange color way, pro model, was very satisfied with the wide variety of football boots they have, not soccer its called football also was quite surprised with them having Adidas Yeezy boost which are quite hard to find in regular retail stores like Footlocker raffles or Pacsun. Shout out to the two helpful young gentleman who went the xtra mile to satisfy all my need *wink wink* Maurice and Victor !! Cactus Cactus!! Also no I didnt find the Nike Mercurial Vapor XII's they were expecting a new shipment in the next couple of days.

Worst customer experience ever at an Academy. Not sure they have any adult supervision, but they…read moreneed a leader to fix this. Absolutely shameful. Gonna he very hard to return to Academy.

I should've written a review for this place years ago. Bottom line: This is where I buy my…read moresneakers. Why? Because these folks know their shoes, and they carry the top of the line (and latest) models. I've bought several pairs of Hokas and OnClouds here over the years, but I was most impressed when I took my 80-something year old father here and they fitted his (very wide) foot with an outstanding pair of sneakers. I highly recommend this place.

I went in looking for a pair of running shoes. Jason went…read moreabove and beyond in helping me. Super kind and friendly. Thanks Jason!

Beautiful assortment of clothes, accessories and cosmetics. Enjoy all my shopping trips .read more

Briana is rude and used vulgar language to her other employees and I happen to hear it because she…read morewas next to me. She also has no customer service skills. She shouldnt be a manager and needs more training. Will not shop because of her.

I normally don't leave bad reviews of business establishments, but I find it very appropriate to…read morevoice my opinion for this specific store location.. I am a full-time Paramedic, and I rarely have the time off, but today was my day off, and I decided to take some time out of my day, and drive to this store in hopes of purchasing some new boots for work. As I walked through the door, the two men behind the cashiers desk, barely greeted me, as if they didn't care for my potential business or value me as a customer. They were too busy leaning back on the side countertop of the cashiers desk having a private conversation, instead of projecting a welcoming attitude, and thus emitting a positive atmosphere.. NOT once did ANY of the employees on shift ask me if I needed any assistance in finding any products. NOT once did they walk over to check if I was finding everything okay, which in fact I was not, because the lack of stock in the tactical boots area was terrible..and NOT once was I given the impression that I was a valued customer, which made me feel very unwelcome, and uncomfortable...I have in fact over the years spent a lot of money at this store for work gear, and presents for my family, and I have always found the employees to be rude, lazy, and unwilling to lift even a finger to help a customer. I didn't say anything because I gave them the benefit of the doubt..but today was their last chance. Due to the ongoing terrible customer service, and quite frankly, an ongoing lack in merchandise sizing and inventory..which I've noticed over the years, I would NOT recommend anyone to to take time out of there busy schedules to spend their hard earned money at this location. I feel that exceptional customer service is a massive driving force behind any business, and as someone whom has worked many years in the customer service field, I find the employees of the Webster location's lack of service, lack of effort, lack of any dedication to the customers needs, and their gross lack in professionalism, is absolutely atrocious.. When I walked out of the store, I made a point to look, and smile at the employee behind the cash register, as I am respectful. Not only did he look back at me acknowledging that I was leaving in a respectful and friendly manner, his vague type of glance, suggested a total disregard of respect. He made NO effort whatsoever to see if I had found anything I was looking for, nor did he tell me "Thank You For Coming Into Our Store Today", and or in conjunction with "Have A Great Rest Of Your Day"..which I feel is an example of a common courtesy which should be implemented in every business establishment for everyone whom walks into their store. I hope that this review is helpful.

Very helpful friendly n best prices. They have a big selection on everything you can imagine.read more

Pretty spacious foot locker that was organized and clean. The workers weren't that welcoming…read morethough, compared to other stores in the mall. The selection of shoes and clothes were good though, and they had quite a few things on sale throughout the store, which was definitely a great value. I walked out without anything though because nothing caught my eye. The floors were also clean, as were the fitting rooms.

This place never answers the phone so there's no way to reach anyone about order status online for…read morein store pickup or anything else. Why even offer the service?

We had a fantastic customer service experience with the young man working at this location today. I…read morewish we'd gotten his name. This is a smaller store, so naturally smaller stock, but he directed us to exactly what we came for and even helped resolve an issue with a pair we'd purchased that didn't work out and we thought we would be stuck with! He also called another store to confirm availability of another shoe in the size we were searching for that might work better. I told him this (rare these days) kind of service creates loyal customers and promised we would return, and we would leave a review so others would know too.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Sending a special thank you to Hope and Ms. Laura for taking care of my issue. They both were very…read morepatient and accommodating. Thank you ladies!

I really hate how these ppl make me and my gf feel. Maybe it's because we are both (kinda sorta…read morelol) young, maybe we are just weirdos to them. But they always follow us everywhere and do it in this way where it's like they want us to know except they won't say anything to us to not get a lawsuit I suppose. My gf went to the bathroom and at least five different employees came in right after her. And when she walked out of the RR, there was an employee with a Walkie talkie staring rudely at her. I would like to point out we weren't dressed like slobs, thugged out, trashy, or out of the ordinary in any sorta way. Our clothes were not baggy and we didn't have any bags (except for my gf's purse, pretty normal if you ask me). We were in the store for less than 30 minutes. An employee followed her down an aisle non-stop, staying several feet away but acted nonchalant when she noticed. I have been a great customer for so many years, sometimes paying more for some products because I enjoyed the shopping experience there compared to Walmart or something. But I don't want to give money to a store that basically proves to me that they don't want my business.