Typical outlet that has what I know understand as as SOP (standard operating procedure) to have…read moreretail stores withing the grouping with regular pricing. Odd thig was that we went on a Saturday at 3 p.m. and ot seemed as if it was a Tuesday an hour before closing, nobody was there. You could have shot a zombie movie. For the most part prices were food for the really obscure collections of shoes & clothes that I would never think to be made and like I mentioned the regular priced (GAP, Stucture, Old Navy) stores.

Oh my gosh. I haven't even been this mad in years. Walked in, mad. Entered store, mad. Spoke to the…read moreworkers, mad. Ugh. I came here because I was told they would have INSANE deals! They didn't. Aeropostale had shorts for $60 each. 60.. dollars.. each. Then sweatpants for $50. 50...dollars. Pacsun had NO SALES. Well they had a few but they were absolute potato on their behalf. I visited baybrook the day before and I'm MUCH more inclined to visit there even though I don't like Philly chease steaks. Oh my gosh. I'm fuming. Then the sun is out real hot and stuff. I can't even put into words how mad I am. Oh my gosh. If any therapist are reading this, you can contact me via Yelp DMs. Oh my gosh. Then I can't even put 1 star because the mall is on the edge of having a terrible overall review. If you are looking for deals, hop on TikTok shop. I'm not lying bro. Oh my gosh. I'm FUMING!!'nn GOSH!!!!!

I could not believe how incredibly rude the manager of the store was to me in front of other…read moreguests, my grand-daughter and all the while training a new employee..!! I called the corporate office to leave a complaint but No one answers the phone.. I will pay my bill in full and cancel my Kohls charge card.. who hired this guy.. he needs to go.. no communication skills at all.. I feel sorry for all who work under this guy..

Went to Khols just to see what was new. I found 3 pairs of shoes, I ask the nice cashier if there…read morewas any coupons available and he said they will have them tomorrow and I can place the items on hold until the next day. I want to say Juan was his name but he was so generous and ask me if I want to open up an account and save money I told him I have one but wouldn't rather use cash. He politely called me by name which made me feel appreciated.

March 14th and 15th, 2023…read more Came in to pick up an online order; the Bullhide cowboy hat is too cute BUT... It's too big. I measured my head to be (HUGE!! LOL) and it's 24 in (7 5/8) but trying on several hats in the store... NONE of them (for spring) were worthy. Hanna helped me with putting some strips of sponge like stuff in the brim. She was soo nice and efficient. She's definitely a team player with a friendly positive attitude. So, I left with the hat. March 15th, 2023 The cowgirl hat was just too big; even with the adders to get brim, so I returned it. Looked around, Hanna saw and remembered me from yesterday and immediately started helping me; she's such a hoot! Sadly, they had nothing that sparked my interest so, I went down the road to Cavenders (shh?) They REALLY had nothing. Got in the car and purchased my Bullhide cowboy hat again one size smaller than the one I bought/returned. Hoping it fits .

I've been shopping at the store for many years now. I went in today and I was completely ignored…read more There was not a single customer in the store but me. I had to go get someone to let me into dressing room. Then I walked to the counter to check out. The lady running the register was standing less than 10 feet from me - eating ice out of her little pink cup I stood there at the counter, waiting to check out for about four- five minutes while she just stared off, ignoring me. We are so close that I could almost reach out and touch her. I turned around slowly and laid all of my items on top of a display case. She doesn't say one word. I walk out of the door and she keeps eating ice. This crew has to be purposely sabotaging, but still. I cannot imagine anyone being that incompetent without it being on purpose. I will not beg to get checked out the store.

They had a great assortment of UH merch and the sales team was friendly and professionalread more

Went to Texas City, Tx location. Great experience. Staff…read morewas cool & helpful. Will definitely be back to check out more Dallas Cowboys fan gear.

Flew into Houston and had to run down to Galveston for a two day meeting. On the way down decided…read moreto stop at the outlet stores and came across this one, that had some of the best prices I've seen on sports apparel and jeans.

I just spent over an hour looking for some bras and jeans to try on. I placed them in a dressing…read moreroom so I wouldn't have to carry them around the store. An employee told me to put them in a room and make sure the curtain was closed, so I did. I had quiet a few items as I've lost a little weight and wasn't sure about sizing. When i came back to the dressing room I hear 2 employees complaining about how many items were in there and they were about to put them all back. I had no problem only taking 6 in at a time, however as I placed items back to get more to try on they were gone before I had a chance to say what I wanted and didn't want. The store employee said she didn't know if I wanted them or not so they just put them back. Apparently one of the 2 women was so quick to put only my item back on the racks, is the store manager. I was the only person in the dressing room at this time so it's not like the clothes were in the way. I hung every item back up just as they were to begin with as I always do since I myself work in the service industry. I never got upset and was doing exactly what they asked me to do. I decided that the 2 women must not like their jobs as they were very short and rude to me from the start. You sell bras and clothes here, am I right? She asked me if I found anything that worked for me. I said, honestly ma'am you have made this experience terrible. I was not even given the Time to Decide if I wanted anything or not as they were put away before I could. I have shopped here for years and the customer service has never been great, but today it was unexcusably bad. I will not be back to this location. I was never rude or raised my voice, but your store "manager" was only interested in telling me her excuses for why she was the one putting all my items back on the racks. It's so sad to me that I can't just go shopping for clothes without being made to feel like an inconvenience at best. I gave one star only because I had to. If I could give negative stars that is what your customer service today would deserve.

November 12, 2024 Haven't been in a penny's in decades…read more.. but living in Galveston clothing stores are limited Needed black slacks, found some

We were told they did window coverings and went to this particular location not once or twice but…read morethree separate occasions. Each time we asked for assistance and were told every time they had loaned out their ONLY book to separate customers... Now I'm not against anyone making money but if you are loaniout a book it shouldn't be your only one, now we are heading somewhere else...no wonder they are going out of business.

addition:after i posted the review i proceeded to checkout to find a line literally wrapper around…read morethe store. i just dropped all of my items right there and left. i dont even give one star reviews. im just sitting here mad. mad mad mad. (NOT SURE WHY YELP TURNED OFF MY CAPITAL LETTERS. THEY WERE MEANT AS A METHAPHORICAL AND LINGUISTRIC Demonstration OF MY PROFOUND UNORECEDENTED YNADVERTEBT ANGER.) this left me as angry as aeropostale. i don't even feel like telling a story bro. everything is outrageously expensive. no single price is just! they have discounts all over the store, like 50%. but it'll be something stupid like $60 for a dry fit 100% polyester shirt or $70 for sandals made out of 100% foam. never will i return. the age it shoppint us iver. not to mention the hundred of clothes without a price tag??? i don't know if this was a charity event where everything is free since they don't have price tags, but i was not amused. leaving in disgust anger and #sadness.

Worst customer experience ever at an Academy. Not sure they have any adult supervision, but they…read moreneed a leader to fix this. Absolutely shameful. Gonna he very hard to return to Academy.

The customer service was fantastic!…read more After looking for more than 9 months at various stores, my husband finally found the shoes he was looking for!!!! Best news, they were on sale and, since they didn't have his size, they shipped them for free!

The sales are always great and the staff is always super friendly and helpful. This is one of my…read morefavorite stores to shop when I'm in the area.

Came in at 7 and the girl laying on the counter at the register greeted us with "the fitting rooms…read moreare closed for the night." Lol Nice selection and the store was clean and well zoned but the music being off and the silent vibes in the store were off putting. Didn't end up picking up anything today. Prefer the Baybrook or Galleria location more.

Don't go shopping until all these idiot companies open dressing rooms!!! So stupid... wearing mask…read moreoutside... no dressing room like that's going to stop the virus... your not going to stop this thing. Health care workers get it and they wear more protective equipment than anyone!!! Closing dressing room because you are to lazy to clean them is stupid and ignorant!!! The sales girl said to go try on the clothes in the public restroom!!! Like that is safe and sanitary!!! Oh and she told my wife this with her mask only covering her mouth not her nose!!! Now am I more likely to catch the virus from her uncovered nose or the dressing room or maybe the restroom they are sending everyone to in order to try on clothes??? Idiots!!!!

This location didn't have a huge selection. Prices seemed pretty normal. We left empty handed, but…read morethe lines moved quickly due to good cashiers it seemed.

Not as fresh and hip as Young Navy, but way cooler than Mid Life Crisis Navy, which nobody wants to…read moredeal with, and only sells expensive cars and hairpieces. This is an outlet store that occasionally has some good deals and I quite enjoy it. I've been here many times and I usually end up in here with Barbie when we come down to the Texas City outlet malls. Not bad.