If I could give zero stars, I would. This has been an extremely disappointing experience. My fiancé…read moreordered a custom tuxedo costume and paid weeks in advance to have the alterations expedited, as our event is in two days. We were informed today that the tuxedo was never altered because they "only had one tailor and the other left." Despite this, no one contacted us to inform us of the delay or to offer an alternative solution. This lack of communication and accountability shows poor customer service and a lack of basic professionalism. Additionally, we were later told that the alterations should not have been charged in the first place because it was a costume tuxedo, yet the charge was still applied. Overall, this situation could have been handled very differently with proper communication and attention to detail. Unfortunately, that was not the case.

Amazing customer service I don't know what these other people are talking about. Huge shoutout to…read moreColin best employee there, helped me find my size and the best price, make sure to see him when you go.

This was my first time at this Nordstrom Rack location. I had found what I was looking for on the…read morewebsite the previous evening and went into the store to get it. It seems small compared to other Nordstrom Racks I've been to. However they have a decent variety of things, women's coats and jackets, active wear, pants, tops/blouses, intimate apparel. After some perusing, I found what I had came for. The quality of the outfit didn't look as good as it did online. Nonetheless I grabbed it and a couple other blouses and tried everything on in the fitting room. They had an attendant at the fitting room who was helpful and it was easy to get in and out of the dressing room. The checkout process was fairly quick and when asked the cashier let me know what their return policy was. I had until January (it was earlier this week when I purchased my items, so early November), with the receipt, all tags, and the items obviously never worn. I'm not sure if this is their usual return window or a special one for the holidays but its more than enough time to return something if you need to and I did so this was helpful. When I returned my items a couple hours later, after finding something that better fit my needs, the return process was a breeze and they refunded my money back to my original form of payment.

Stopped in because it was on my route just to see if they are as amazing as described. Well of…read morecourse I headed to baby section first and never left.Will certainly be back when time permits and I'm in the area

Owned by the Jos... you know, Joe Cocker, Joe Cool, Joe Don Baker, Joe Jackson, Joe Namath, and Joe…read moreVs The Volcano. Just Joe King. Very expensive male suits sold here, and the service is not bad at this location, but considering the prices, you would expect more in that regard. I do like coming here but end up browsing usually just because of the high prices.

Good selection of quality men's wear with great prices. Employees are knowledgeable. I'll…read moredefinitely will go back.

Ben took time with me and helped me put together several great outfits. He is highly skilled and…read morevery kind and helpful. The selection was amazing! So many options to choose from! It's been challenging finding clothes that fit well and look great (I'm a bigger guy), and I'm so happy to have found DXL and so grateful to Ben for his expert guidance and patience! They were also running some amazing sales so my dollars stretched far! Now I know where to find great clothes, finally! I'm so grateful and thankful!

I just went for my first time and as a 15 year old, I loved my experience here the staff is great,…read moreit is a very calm place with a wide selection of cloths. I had to get dress clothing for a sweet 15 and we all know how hard it can be finding dress clothes for a bigger person such as myself but this experience made it super easy. I will be coming back after this first time trip. "All of my cloths came out to the value of about $314" I recommend coming to shop here if you wear xl or above.

Sending a special thank you to Hope and Ms. Laura for taking care of my issue. They both were very…read morepatient and accommodating. Thank you ladies!

I really hate how these ppl make me and my gf feel. Maybe it's because we are both (kinda sorta…read morelol) young, maybe we are just weirdos to them. But they always follow us everywhere and do it in this way where it's like they want us to know except they won't say anything to us to not get a lawsuit I suppose. My gf went to the bathroom and at least five different employees came in right after her. And when she walked out of the RR, there was an employee with a Walkie talkie staring rudely at her. I would like to point out we weren't dressed like slobs, thugged out, trashy, or out of the ordinary in any sorta way. Our clothes were not baggy and we didn't have any bags (except for my gf's purse, pretty normal if you ask me). We were in the store for less than 30 minutes. An employee followed her down an aisle non-stop, staying several feet away but acted nonchalant when she noticed. I have been a great customer for so many years, sometimes paying more for some products because I enjoyed the shopping experience there compared to Walmart or something. But I don't want to give money to a store that basically proves to me that they don't want my business.

This store is horrible. The way they treat their employees is ridiculous, there is only one person…read morein the store having to do everything. While all the customers wait in one big line.

I used to love cotton on, I'm a huge fan most of my clothes are from there I was so excited to show…read moremy little sister the clothes from there. Sadly I work all day and everyday so yesterday I asked to leave early just so I can take my sister to the mall. we got her some cute clothes from other stores before going into cotton on. I was having a horrible day already due to work and the one thing that I thought could cheer me up is shoppping with my sister. I was so embarrassed to show up to the mall in my work clothes but I was like eh who cares it's Wednesday afternoon but was I wrong. anyways me and my sister show up we're looking for jeans and shirts then we go into the fitting room. I will say my sister was taking a while so kindly through out the time I'm asking her nicely to hurry so we can look at other places. Then 2 min later (I'm so mad I didn't get her name but this blonde old lady looks over 40 chubby (or if she reads this fat) she must be the manager but who ever she is who was working January 26 after 4pm. ) starts knocking saying there can only be one per fitting room and so I kindly tell my sister to hurry and then 20 seconds later she rudely tells me to get out because there can only be one in the fitting room again but more rudely so jm thinking "she really wanna be like this right now??" . And So I walk out and I tell her I was helping her and I was helping her bc I was I refolding the clothes she already tried on so I wait out the fitting the room and she stands there looking at me ugly THE WHOLE TIME (I'm in my work clothes tired so I guess look like I don't have money to her even tho we had Victoria secret and other bags) anyways she made me feel so embarrassed and discriminated. Especially bc we're two different colors and two different work industries and ig she thinks she better than us considering she's a a fat old 40 year old white lady (im saying mean things bc I stayed quiet because I had my little sister with me if I was alone I'd show her how rude customers can get bc even tho I'm not like that I've delt with those types of people. Any ways she kept looking at me Like I couldn't afford it and then when my sister was done she rudely tells us to give her the clothes that didn't work WITH HER HAND OUT INFRONT OF MY SISTERS FACE and she stood right out the door until we got out and I told my sister to give her everything bc we're never buying anything from cotton again they don't deserve our money if they want to treat their customers like that! Nothing like that has ever happened while I was with my little sister and she happens to be darker of skin.She was a racist white bitch and I work in the food service and come on dude what kind of service is that? I used to work for retail and now why does retail think their better than their customers ? Or the food service industry When In the food industry we treat our customers like kings bc theyre buying from us they're making me money just how I would have made them money but now I will never go to cotton on again bc of that hag! She's lucky I was tired and had a horrible day at work bc I already deal with those types of people (or Karen's bc she is a Karen ) but when I'm the customer now I have to deal with the rude manager? Make that make sense. Shitty customer service shitty manager. But her retail workers who are teens are sweetest I feel bad for them

Picked up a few items from Macy's but the purses caught my eye. And they had a super sale going on…read more I also stopped in pandora counter while I was there.

I received the best customer service experience. I went in for a dress but left with perfume…read morebecause of the smiles and interaction between Davian. Melissa also came to talk to me. They were patient and very good listeners. Just want to let everyone know, look for them to help you find whatever you are looking for plus more lol.

Overzealous worker. Didn't want to listen to what my husband needed just keep over talking him. We…read morewalked out when she went to the back.

This is my first time ever going to an REI store, and I was pleasantly surprised. We were going to…read morelook at hokas and on clouds, and they have such a huge selection of items in this store. The service was great too because someone came up and helped us find the right size shoes, gave their own opinion on what shoes they preferred/the pros and cons of each, and they even explained their membership program to us. We actually ended up signing up for the program because it's a one-time $30 fee to shop in their member-only section of the store where they sell returned items for less than market price with a bunch of extra benefits. And, you actually get back the $30 you paid for the membership in the form of a store gift card. So, for example we actually got a pair of men's Hokas for $52, and now we have an extra $30 gift card we can go back to use in the store before it expires in the next month. The member-only returned section has a bunch of things from clothes to shoes to hats, etc., so just for that I think it's worth it.

Clean and modern REI location. Sure, almost everything is name brand and overpriced but the staff…read moreare friendly and you can definitely try on shoes etc in person, which is a big plus. Can't ask much more of an outdoors focused store. I personally like that they have a somewhat well stocked section for cycling and have a limited selection of road shoes, helmets, and bikes.