I assisted my daughter who moved her items in for the first time…read more Pros: the place is neat, easy to locate, and seems safe. Con: the first month wasn't free.

I've had a storage unit for approximately 5 years with this location and I've never had any issues…read more The units are clean and I love that it's a temperature controlled environment, which keeps my items from being damaged. The manager, Ken is very personable and has always been kind to me. The other associates I've dealt with were also very cool. They were even willing to work with me when I fell on hard times. I definitely recommend this location.

3 months after renting a unit because I thought they had great rates, they increased my rent to…read morewhat I was paying at Public Storage - I was renting from Public Storage for 10 months and they never increased my rent. I will be moving once again...

I was moving all of my things from overseas and didn't realize how much stuff I actually had, and…read morethey were so accommodating with getting me a bigger unit to fit all of my things. The price is great for the space. They always were able to answer any questions I had regarding moving companies to help me move out of my storage. Really great business!

This is a wonderful storage facility! I've been a tenant for 4 years now and ive never had an issue…read morewith security or cleanliness. The property is well maintained and the staff is very knowledgeable and friendly. I recently had to downsize my unit and Kimberly was very accommodating to my needs. She was also very supportive, pleasant and had thoughtful suggestions. I really appreciate her assistance!

So far, so good. Used this place back when it was EZ Storage. Needing safe storage again while we…read moredownsize one last time I hope! They now have a second building with the same climate control and easy access. Kimberly at the front desk was very helpful & hooked us up with everything we needed quickly. Nice blue tooth access too.

This is to inform you that we will no longer be parking our trailer at Fort Knox Storage in…read moreColumbia, Maryland. I have reported this to the Better Business Bureau, my insurance company, and to any and all business review agencies like Yelp. I must say that I am leaving now that the new management has created an atmosphere of distrust, dishonesty, and lies. When I first moved my trailer, I was very happy with Donna Strickland managing the property because she was very quick to notify someone if there ever was an issue, concern, or question about my property. Since the new management has taken over, we have experienced property damage that they refused to report. It was only found after we checked on the trailer. We were told that it had been that way for over a year, which is an outright lie. I had been to my property in January 2022 to retrieve items from the trailer and there was no problem at that time. We were then told that we did this, which again was an outright lie. Our property was hit by another vehicle and the management never informed us or took a report from the other vehicle involved. They are now claiming that cameras, which were in place are not working. They are refusing to take responsibility for the damage since they failed to report the incident. They have been dishonest in the handling of this matter and have lied every time I question them about this matter. We were told that a report would be sent to Corporate but that was over a month ago and still, no one has contacted us about this matter. I will be happy to inform anyone that has property at Fort Knox Storage in Columbia, Maryland to reconsider and move it as soon as possible. I would NEVER recommend anyone use this facility until the management has changed. This is 100% a dishonest business and they are 100% dishonest in their business dealings. Thanks, Joanne Wuwer-Saukas

This storage place is one of the worst. Manager Stephenie is very rude. I f you are planning to…read morerent a storage space, please go some where else.

They had great customer service, and explained everything briefly and was also super fast with out…read moreunit

From the owner: Store your belongings at Extra Space Storage on 8255 Washington Blvd in Jessup, MD today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, alarmed units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

I have been with Crofton Mini storage since 2016, and I will say they have been the most generous,…read moreand easy going people I have dealt with. My experience was pleasant, it's safe and, everyone is really nice. From management to the other tenants, it's like family. I strongly recommend others to come out and experience a great place here at Crofton Mini storage. Thank you Chris.

Excellent service. Helped me get the right size, she was right it did all fit in the smaller unit…read more Has been a pleasure doing business with them.

Warning , this is month to month they raised our rate by over 40 percent after 4 months and likely…read morewill keep doing it. Sounds like pandemic pricing to me. We never got the notice in the mail that they claim they sent. In spite of large increase they tell us it's still below actual value? To Emily S. Business owner after 4 months you raised our rate per month 40 Percent ! How is anyone supposed to plan for that ? No one even suggested that rates would almost double when we signed up for the space.

I'm so glad I was able to rent here before all the units sold out. When I called the first time I…read moregot Michael and let him know I was interested in a large climate controlled unit. He asked what I was planning to store and informed me a medium would be more than enough (it ended up being perfect) and saved me money. Then when I moved in Rebecca walked me through everything and even checked on us to make sure everything was running smoothly. I definitely feel safe leaving my belongings here. They're great