I've used OSSL twice and have recommended them to others. The have moved me both in the state and…read morefrom Maryland to Georgia. I've never had a problem with them. And I plan to use them in the future.

Movers were great and worked fast. But be sure to get a price breakdown before you pay because they…read morecharged me $150 for a U-Haul rental truck that's normal around $50. Don't pay using cash app either because you can't dispute the charge. When I emailed Jacob about the truck fee, he didn't reply back. Next time I'll use two men and a truck.

Had absolutely no issues when dealing with staff or unit over at Best Storage. I always had my…read morequestions answered and issues addressed, and they even reached out and helped me get things set back up properly after my credit card was stolen (causing billing issue). Would recommend to anyone who has storage needs in the area, and wants to be able to store their things in peace and quiet. As far as units and locations go this one was always quiet and had ample amount of carts to help you. As well as air-conditioned bathrooms to use if you need a break in-between moving things in or out.

Very poor service. Employees extremely rude, aggressive and clueless when it comes to questions and…read morecomplaints. Temperature inside the "temperature non control" building is unbelievable. Not sure if that's even legal.

This business has gone done since we first came here…read more There is always something broken. The one door was broken about two months ago. This week I noticed the other door broken. Today we arrived the power was turned off the working door. A man was trying to manually open the door with trouble. You would think if you're going to raise prices by $70 a month you would have no broken stuff.

Best decision I've made with storage rental. I was given information about sizes available, prices…read moreand insurance and point of contact at the location. I felt comfortable in making the decision to rent with Storage Mart and I secured the space. During the day of move in, the facility staff practiced MD retail covid-19 practices and I was provided a contract, then it was all explained to me. I signed the contract and started moving in. The facility has 24 hour surveillance, keypad and gate at entry and exit, lighting and climate control at the storage unit, and Space to unload and pickup. There's also ample moving supplies for purchase. I'm completely satisfied with my decision to work with Storage Mart!

Staff is friendly and helpful. The area has always been organized and clean when I need to visit.read more

I recently moved out of my storage unit with Public Storage after being there for nearly 5 years…read more Brittany G helped me with every aspect of what moving out entailed with professionalism, knowledge and kindness. She is an outstanding representative of your company that goes above and beyond for the customers! I appreciate everything she did to ensure I had a positive experience with Public Storage!

Although customer service experience at the location has been pleasant, the overall experience…read moredealing with this company has been detrimental due to their abusive corporate decisions. In the course of 2 years, company decided to raise my agreed rental rate 3 times for up to 50% more than initially agreed. After confronting the manager, I was told this is out of their hands since corporate decides when and how much the rental increases occur. Instead of moving my business elsewhere, manager offered a smaller unit at a much lesser rate, taking into account that "rate will not increase for at least a year and even if it does, increase will be marginal". Trusting this company I decided to go ahead with the downgrade. To my surprise, less than 4 months later I receive ANOTHER RATE INCREASE NOTICE!! This time the increase would be for more than 50% starting next month. This increase like all the others happen for NO JUSTIFIABLE reason. As expressed by many others, this company has a long history of PREDATORY BILLING PRACTICES. They purposely wait for you to be settled with your storage to increase your rates, not by a marginal amount but increases of over 50% of your agreed rental agreement. I appealed this with their superiors in writing but they failed to even respond. I am now in the process of starting to take legal action against this company and needless to say I recommend everyone to stay away from this corporation completely!

This place is garbage. First the pics are fake on Yelp. It is far from clean. It's completely nasty…read moreand disgusting. They increase the rent by 40% every 4 months. They tell you to move to a bigger unit to lower rent then 4 months later it is increased. The elevators work occasionally. The temperature control doesn't work. It's very dim in the building in certain areas. There is never carts available and trash is always lying around. I wouldn't waste my time or money. They make the front lobby look nice but the rest of the area is nasty and outdated. It's not a safe area. Pick a newer storage place. There are so many nearby.

This facility is absolutely amazing with regards to cleanliness, ease of moving in, maintenance of…read morethe facility, in addition to the knowledge and helpfulness of the office manager Nikky who is wonderful to work with. However...the rate increases are unconscionable and I am extremely disappointed. I moved my things into a 10X15 unit on 6/16/ 2025 for a fantastic move-in special of $110/month. After 5 months the rate increased to $171/month, a 55.45% increase. I was a little concerned, but knew rates had to increase and figured it was still a fairly good price. Six months later, the price increased again to $271/month!! This amounts to a 59% increase over 6 months, and a whopping 146% increase over the course of 11 months!!! My rating is based solely on pricing practices.

Using storage to hold items when consolidating two homes into one. The initial rates were…read morereasonable, but the increases every 6 months are egregious. They're not small increases - this latest one is a 17% increase, saying it's to make it "competitive" with market conditions, but that price is now just shy of DOUBLE what they are currently offering the same unit for online. And it's far higher than what other storage places in the area charge for the same size unit - actually higher than what other places charge for much larger units. The storage facility itself is fine (though finding a dolly when you arrive can be hit or miss), but if you opt to use this place, just plan on leaving within a year or two to go somewhere that is significantly less expensive once they jack up your rates.

I had to move my family on pretty short notice and honestly wasn't sure how I was going to get…read moreeverything done with work, the kids, and everything else going on. I reached out to Honest Hands Moving & Storage and they were able to get us scheduled quickly. The crew showed up on time and got right to work. They were friendly, careful with our furniture, and helped us with some really heavy pieces that I definitely couldn't have handled myself. Everything went smoothly from start to finish, and thankfully nothing was damaged. Moving is always stressful, especially with kids, but having a crew that was reliable and easy to work with made the whole day a lot easier. Really appreciate the help. I would definitely use them again and recommend them to anyone looking for movers.

I appreciate your response, but I need to clarify a few points for accuracy. At no point did I…read morerefuse to pay for services rendered--what I objected to was the lack of professionalism, last-minute changes, and misrepresentation of the job despite providing an inventory in advance.Your team arrived late and attempted to upsell, which created unnecessary stress and forced me to rent a truck myself in order to complete the move. This was not an issue of "budget," but rather of expectations set by your company not being met. Customers should be able to rely on a moving service to honor the scheduled time, come prepared, and communicate honestly. Unfortunately, that did not happen here. What's more telling is that several other reviews describe the same experience I had--so this isn't an isolated issue. Instead of addressing that pattern, your assumption is that I "couldn't afford the move"... interesting. While I understand setbacks can occur, dismissing concerns by blaming the customer is not good business practice. My review reflects my experience so that future customers can make informed decisions.