Is one of the stores that offer their merchandise in offer up. they trying to sell a warranty for…read more6 dollars more.. I bought a carpet cleaner and they guaranteed me that it was in perfect condition. When I arrived at the house I wanted to try it, and does not work at all. I called to complaint and they don't want to to do anything. They even made a comparison of when I buy a coffee in starburst and the coffee does not taste good. They say I bought as it is. what a way to steal from people.. Trey don't deserve even a one star........

The owner and the staff were very nice, easy to work with and they gave us a fair, honest price…read more Great to do business with. I would highly recommend!

Just walked in to look, ended up buying. Got a fair price, staff was genuinely friendly, which I've…read moreNEVER experienced at a pawn shop, and not that fake trying-to-sell-you-friendly you either. No pressure to buy and patient enough to pull 10+ different guns for me to hold and look at. They were extremely knowledgeable about firearms, and not snooty about it which is also very rare. They had a decent selection new and used. I'd like to see them have a few more options but I've been to gun shops in the area with less, and he said they were low at the moment so I'll have to check back later I never leave reviews but this place earned five stars.

Shout out to Chuck @ the new Capital Jewelry & Loan location in Montbello. He has an excellent…read moreselection of the latest in firearms & accessories. It's rare these days to receive OUTSTANDING customer service like this very often and to be treated with such courtesy & professionalism. I felt super compelled to write an EXCELLENT review because Chuck's attention to his customers, not only exemplifies qualify, commitment, but dedication to his customers as well; he has taken it to a completely higher level of performance. His level of detail far surpassed any expectation, for example; He not only was kind, curious, professional, and thorough during me & my husband's business with this store but he even remembered us both by name. Thank you for going above and beyond "the call of duty" of customer service that one could ever hope for. The attention he and his staff give is worth five stars and more! Keep up the good work and work ethic! I will and have recommended Capital Jewelry and Loan to numerous family, friends and neighbors!!!!

The staff was very helpful and for some reason I felt safe in that store. Something about the way…read moreit was set up is very ingenious. I came in there for an oscillation tool. Fair price for a multitude of different tools and a wide variety of other pawn shop items. A lot of guns, nice guns!

One was the representative that helped us today. He was SUPER FRIENDLY and SUPER HELPFUL with all…read moreof our needs! I wish more pawn shops had employees like him! Thanks Obe!

I have been a customer with Jumping Jack since the owner Todd first opened. Seen a hug turn over…read morein employees over the decades of doing business with this company. I had a customer service issue with one of my loans and the item was a family heirloom and they dropped my loan put it out for sale several times. Beyond my communications failures sadly Veronica has taken it upon herself to think she can talk to a customer in a lowlife manner. Saying customers aren't important and to all be treated the same. I asked to speak with the General manager Alan and she refused while yelling at me. Not good customer service at all. I will n longer be doing business with Jumping Jack any further once this gets taken care of. Avoid the dishonesty from this store at all costs.

They are liars. They are there to rip you off. I was told they would hold onto my instrument until…read morepayday show up payday to get it and they sold it.

I was on hold for 1.5 hours and no one answered the phone. Then called back and had a less than…read moreppleasant experience with who answered. I think the employees are unaware they are in a Customer Setvuce Position.

I am already in the process of having this issue handled with their HR DEPARTMENT, so I wont be…read morelong winded. Although, I must give feedback on my experience here. I made a purchase for an item on a Wednesday with my background check included within the purchase. I was informed to arrive back to this store location 3 days later to retrieve my purchased items. All throughout the transactio, the older female store clerk proceeded her wrongful transaction in jokes and smiles. Little to my knowledge, she was undergoing an intentional blotch within their system. When processing my transaction details, she (Older Female Store Clerk) put spaces within the credentials(which is not the proper/valid format) so that it would have an automatic block within my background check and final pickup destination. This was my very first time coming here as a shopper and I will not be back. I only wanted my item that I purchased, I did want not a refund. I would request that the Older Female Store Clerk who sold me my item improperly be suspended pending investigation. Thank you! If you arrive here, do yourself a favor and make a very calm departure. GOD BLESS AMERICA

DO NOT COME HERE I…read morevisited Fast Cash Pawn & Payday Loan at 1227 W 84th Ave, Westminster, CO 80030 and had one of the worst customer service experiences I've ever had. First, their hours on the website said they opened at 9 AM, so I called shortly after that. I was met with a rude staff member who told me, "Call back when we are open," even though they had already answered the phone. This response was completely unprofessional and unnecessary. If the store wasn't actually open yet, the phone could've just gone unanswered. But the real issue here is that this is the third time I've tried to retrieve the serial number for a firearm I purchased from them that was stolen. Each time I've been told I cannot get the serial number, even though I need it to work with law enforcement. I'm completely frustrated by their lack of assistance, especially when I'm trying to do the right thing and report my stolen property. I've been patient, but at this point, I'm incredibly disappointed in both the rude customer service and the lack of help in retrieving the information I need. I am going to be contacting their corporate office if this issue isn't resolved immediately. I strongly suggest you avoid this store if you need professional service or any type of assistance. This experience has been a complete waste of time.

We have gotten quite a bit of stuff from this fast cash pawn, we put a watch on layaway in January…read moreI had made only 2 payments on it. Today Monday 5, 2021 I went in to make a payment and the lady says we need to pay it off today. They didn't tell us when we first put it on layaway in January that it's only a 3 month loan otherwise I would have put it on layaway. If this is the way you do business I'm surprised that you are still in business. So now I've lost $60, that's 2 payments. May not seem like much money but as far as I'm concerned that's stealing. I would not recommend doing business with this pawnshop. Don't deserve even one star but that's the only way they'll let you post a review.

On 10/15/25 Called on a loan that I have there and the woman who answered was very rude, I was…read moreasking her very politely if she could help me figure what I needed to pay. And she threatened if I didnt pay my jewelry would be sold or as they the staff put out on the floor.

I went in to pick up my car battery jumper they said they did not have it but one of the clerks…read moreremembers me being in there when I took it in I asked the store manager to go back and look for it and he said they've got too much stuff to go through... so I presented my military ID yes I am military and they said nothing pops up... I asked another employee and said she wouldn't know where to look... there is another pawnshop a little further down on 84th I am going to start going there now