These guys took 4 hours to resolve an issue that took American Home Shield contracted plumbler to not resolve 4 days. They came in and replaced my water heater in less than 24 hours after contacting them. read more

I had a plumbing problem in my front yard and a water heater problem on the same day. Terrance came out and was very professional and pleasant and took care of everything and sent pictures to me of the issue. It was just an awesome experience with him. EZ Flow Plumbing will be my go to plumber for my personal residence and rental properties! Thank you, Terrance, Bill and Melva! read more

If you need a professional, honest, knowledgeable plumbing company, contact EZ Flow Plumbing. They just saved me $1,500+. EZ Flow doesn't have goofy commercials, just excellent reliable service. read more

Quick response, with excellent service and care. Mo did a fabulous job not leaving until everything looked good. Highly recommend EZ Flow with no hesitation. read more

Had a PRV valve replaced, Theo came out with an assistant (can't remember his name) both were awesome. Very professional, explained the work that was going to be done and walked through the risk and concerns. I will use EZ flow again and glad they were on Yelp. read more

Thank you EZ team for coming out and helping me on my job. I had a clog that eventually turned into a leak. Out of all the office assistants that I've spoke to, Melva was the most personable out of everyone. She was very professional and easy going. I loved talking to her. She even taught me some baseball history! She scheduled her team THREE days out as compared to the 14 days from the other companies. Day of service: Theo and team were able to fix my problem. This happened after snovid and everyone was backed up for 2+ weeks. EZ team was able to get out to me in less than a week. They called me before coming, but my phone is set up to take them to voicemail. They still came and didn't cancel on me! (thank goodness) They were able to finish the job in under an hour and were very detailed in their explanation. They even showed me how to fix the problem the next time it shows up. We didn't have to cut any drywall or open any parts of the house up. If I ever get any problems (hopefully not) I'm definitely contacting Theo and EZ Flow again! read more

EZ Flow Plumbing has helped us numerous times. They are fast, efficient, and very nice. Water heaters, toilets, broken spigots (emergency water situation), clogged drains/garbage disposals. You name it, they have fixed it. Have had them fix something Christmas Eve. Emilio, Terrance, and Theo have all been great. Hope you don't need a plumber, but if you do, highly recommend! read more

When I opened the door to the plumber, I had a poor interaction with him and I sent the plumber away. I'm glad this happened though because I ended up finding a highly rated competitor who charges much less for the same service I needed. EZ Flow overcharges for their services. Unclogging the plumbing is about $300 at EZ Flow. I found a highly rated competitor that does the same thing but for half the price and had a good experience with them. I won't be using EZ Flow again. I would give a one star rating, but the owner/manager called me to apologize for the plumber, which was really considerate. read more

CT did a good job in installing the epoxy gas connector. He came on time, got the right parts and finished the job as per expectations. read more

Good service, but I've gotta be honest here, they are too expensive. These folks were responsive, professional, and provided solid work and service with a recently clogged drain. Given I didn't have time to check with more plumbers, I went with these guys as they were simply to be at the "top of the list." And I didn't have time to shop around as much as I normally would. However, after a recent unrelated plumbing issue, I did do just that. Not only for a water heater repair but also asked about the work they performed. In each case, it was very clear these folks were easily the most expensive of all of the quotes. In some cases, by hundreds of dollars. For this next plumbing service, I did go with another company, who provided comparable service, for much less. Bottom line, nothing wrong with the work, but they are over-priced. Which I suspect is a demand-related premium due to the positive reviews. Which unfortunately is a bit short-sighted. read more

Amazing people. Quality work. Quick response. They fixed multiple sinks and leaks at my house. I strongly recommend this guys!

All I need to say is that this place has earned every single one of their five star reviews. I came home from a trip and found out two of our sinks were backed up. I sent EZ Flow a message at 6pm on Labor Day and amazingly, received a message from Bill 5 mins later saying they could be here first thing in the morning. Bill and Nick showed up at 9am the next morning and fixed the problem within the hour. Nick was incredibly professional and able to diagnose both sink issues without any problem. This was my first plumber experience in Austin and I can definitely say, EZ Flow will be my go to moving forward. read more

I highly recommend EZ Flow Plumbing. I reached out on Sunday. James showed up during the expected timeframe on Monday, the next day. He was professional and knowledgeable. James quickly identified the problem and talked me through how to fix it myself. I really appreciate his willingness to help save us $$ on something he said was simple. " if you can change a car tire, you can do this blindfolded." He even gave recommendations on what brand part to buy. Thanks James! read more

We have been using EZ Flow for several years and are always happy with the work they provide. Today I had to call them to help with a dishwasher that was leaking.even after I called Bosch last week to have my machine evaluated. Bosch sent a repair man who looked at my situation and told me that I needed a new washer but did not help me to mitigate the leak that was the result of the broken machine. So, I then called EZ Flow to come out to make sure the leak was not from a pipe. They came out quickly and went right to work. They concluded that my machine was indeed broken and leaking so they stopped the leak, and removed the washer so the water that was standing could dry and not cause any further damage. They always do great work, but what makes them stand out is their character. Terrance and Henry cared about the problem left by the Bosch repairman and did what needed to be done to keep my home from experiencing water damage. While they worked they were kind, respectful and concerned about my home. I highly recommend them. They are fair in their pricing and just a really reliable company. read more

Bill Ward, the owner, is a very respectful and appreciative guy. His plumbers are polite, discuss options with client and do good work. Bill provides excellent customer service, something a bit rare these days. And his rates are reasonable. After several years of not having a reliable plumber, EZ is now my go-to plumbing company. read more

Great service! One of the most trusted service companies in my phone contacts. I highly recommend them and will continue to use their services no matter how big or small the problem. I wish all service providers would operate this efficiently. read more

Ez Flow was recommend by a contractor. EZ Flow came (when I could not supervise) and cleaned a drain for $275. A few months later drain is still clogging up, the next plumbing company found two plastic bags. read more

I have worked with EZ flow a few times now (including getting their help fixing plumbing issues after the snowpocalypse) and have been consistently impressed with their customer service and ability to fix any issue that arises! Will continue to use them for the years to come! read more

Had some long overdue items addressed by EZ Flow and CT did a great job assessing and explaining my options. Estimate was fair and work performed was excellent. This is the second time we've used EZ Flow and both times it's been great service from everyone involved. read more

Fantastic experience! I called seven plumbers because my water heater wasn't working and only EZ Flow could come out same day, not only that but they arrived within an hour of my call. I thought I needed a new water heater but they were able to re-light it and told me it was fine. The crazy part is they wouldn't let me pay them for a service charge! I will definitely use them in the future. read more

During our kitchen renovation a 3" line was damaged during our Kitchen renovation. I called EZ Plumbing in the morning at 9:00am Thursday for a 3" plumbing line repair. They were able to send someone over at 11am. My other go-to plumbers were booked till Monday. We had two techs arrive at our home at 10:40am. They inspected the area and clearly notified me how they planned to perform the repair. The cut some additional drywall around the studs, cut the section of damaged piping and installed a hub. This was all done in about 1 hour. The line was tested and no leaks. I also had them replace the ice maker water supply valve. The original valve was not shutting properly. They replaced this in about 25 mins, cleaned the line and reinstalled. $250-275 for the pipe and $150-200 for the line repair. Leaving 4 stars because the markup my opinion was high. read more

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This company has restored my feelings about integrity in business. I've had them out 3 times, each time they have gone above and beyond having the most friendly and patient demeanor. Because I am not savvy in plumbing they 'dumbed it down' for me so I can understand and were so pleasant and understanding. I am extremely grateful for this company and their expertise. read more

I needed a plumber the same day and the office made it happen! The techs that came out were friendly, knowledgeable and so helpful. Great job! read more

I have used EZ Flow Plumbing since I moved to my home in 2017 to clear clogged pipes, toilets and sinks. Bill and his team have also installed a new garbage disposal, shower equipment, and a toilet in my guest bathroom. Bill and his team provide excellent service and never hesitate to make sure that I am a completely satisfied customer. Last week Terrance and Henry came to diagnose a running toilet problem. I needed a new toilet. I bought the toilet and it was installed the very same day. Terrance and Henry were courteous, professional and helpful. I was not happy with the first toilet so without question Terrance returned and assisted me in identifying a toilet to better meet my needs. I am writing this review because these days it is so rare to receive the outstanding service that Terrance, as a rep for EZ Flow Plumbing, went over and beyond in providing to ensure my complete customer satisfaction. Thank you! read more

I put in an inquiry for garbage disposal repair and got a prompt response from Bill, the owner. He was able to schedule me for the very next day. Terrance, the professional, who came to do the repair, gave me a courtesy call to let me know that he was on his way. He showed up right on schedule. Terrance was able to diagnose the issue right away and performed the necessary repair. He also gave me a lot of helpful tips and recommendations which I thought was amazing. I cannot recommended these guys enough. What a great team they have. Thank you all so much! read more

My pilot light on my water heater went out and they were able to get over to take a look the day after I reached out. They diagnosed my water heater, called the manufacturer, picked up the part, and got everything situated within a few hours. The plumbers kept me up to date, explained what was being replaced, and let me know up front how much it would cost. I would absolutely recommend for any plumbing needs. read more

After some insurance restoration work, I had a brand new water heater installed from the GC. I noticed that the hot water temp wasn't being sustained during a shower the way it should be being brand new so I gave EZ Flow a call. They were able to come out same day (Terrance and Henry), tested the voltage to ensure it was working properly, and bumped up the thermostats a bit. A few minutes later, Bill the veteran also showed up just to double check everything and they were gracious enough not to charge me for their time and work. After showering this morning, the difference was certainly noticeable so I'll most definitely be giving EZ Flow a call the next time I'm in need of a plumber. Thanks y'all! read more

I called EZ Flow to check on my water heater due to only having lukewarm water. Within 20 minutes, a technician arrived. It took him 3 minutes to diagnose and solve the problem. Too much heat in the attic to allow the heater to breathe. He relit the pilot light and didn't charge me anything. Really reminds me of small town service but here in the city. I will certainly call them again for any plumbing needs. read more

While in the shower this morning, one of my pipes failed and water was gushing unabated behind the wall. Less than 3 hours later, it is already fixed! I called EZ Flow in a panic and they said they could come out this afternoon, or possibly sooner. Less than 1/2 hour later, I got a text that they were en route. They fixed the issue promptly and I am so thankful, as I am scheduled to go out of town this weekend and did not want this hanging unresolved for the next 2 weeks. read more

I needed someone to come by to help replace broken value and check on my water heater. The Team at EZ Flow Plumbing were great! They were kind and slavery informative. The offered me a free quote and didn't pressure me to move forward. I ended up moving forward on the valve and the team was able to complete the job super quickly and provided some tips and recommendations to help prevent valve issues in the future. read more

I've been unsatisfied with my plumber for a while. My friend had recommended EZ Flow, so when my disposal started making angry sounds the day before Thanksgiving, I gave them a call. Theo was there within an hour, diagnosed the very minor problem, and pointed out a few ways we could bring our disposal up to code ourselves. Great, friendly, and FAST service. I really appreciated that they stopped by at the end of their day, going into a holiday weekend, AND didn't charge me. Hopefully I'm set with plumbing for a while, but the next time I have an issue, I'll be going back to EZ Flow. read more

Prompt service every time we've called this business. We've had a faucet replaced, roto-root, and a pretty substantial repair done to a pipe in our slab. Every time they've done timely and quality work. read more

CT came out and installed a new gas line for my new grill and pizza oven! CT did an amazing job and very easy to work with! I use use Ez Flow again! read more

These guys were excellent. Dealt with a big clog quickly and professionally. Also installed a new outdoor faucet. I would hire them again for sure. read more

Our drains were slow running, so I called to have them snaked. I got an appointment for the next Monday morning. The plumber arrived early with a phone call to let me know when he would be there. He was very courteous and polite and had my drains running freely in a jiffy. I was extremely pleased with the service and the technician. They will be my go-to plumbers! read more

I had a leaky shower head. The guys came out right away, could not have been nicer to talk to or more professional, and found a very efficient way to solve the problem! I don't see how you could do any better than to call these guys. read more

We had a leak of unknown source in our bathroom sending water out in multiple directions under the tile and eventually into carpeted areas. Theo and Paul came out to take a look and arrived exactly on time as per the appointment, checked out the area, and then discussed options for stopping and repairing what turned out to be a slab leak. The job took two days to stop the leak, and then to restore normal water service to the affected area, but they worked very well, communicated well, and cleaned up after themselves as well as could be done given the difficult nature of the job. I highly recommend EZ Flow Plumbing for any work that needs to be completed, they are easy to work with, punctual, friendly, highly competent, and take the normal COVID precautions if that is of great concern. It's nice to know that should we have another issue, I know exactly who I will be calling for help. read more

Emilio came out to check on a pipe the pool guys hit. It wasn't a working pipe, but I just needed his professional opinion. He came over same day and gave me that reassurance. I will definitely give him a call if I run into a situation. read more

Theo and his colleague are the best! Very professional and helpful with their insights! Highly recommend !!!

Bill the owner made us feel like our issue mattered. Theo was our tech and he was very knowledgeable and explained things very thoroughly. We definitely locked them is as our plumber guys read more