The strip mall itself looks a little sketchy at first, but you completely forget about that the…read moremoment you walk in. The office is super clean, bright, and has a cute, posh vibe that still feels welcoming. Bonus points for carrying Cartier glasses -- very chic. Hannah was an absolute delight: knowledgeable, efficient, and genuinely personable. I was also really impressed with the technology Dr. Sayed uses. They take detailed images of your eyeball so you can actually see what's going on, which was incredibly reassuring for me after having an eye issue a few years ago. Being able to visually confirm that everything looks good gave me real peace of mind. Dr. Sayed herself was funny, knowledgeable, and made me feel good about being there and taking care of myself. The entire visit was smooth, and I was in and out in under an hour. I would absolutely recommend her.

Just went in for my first exam. And I must say, I am extremely pleased with the service. From the…read moremoment you walk in you are greeted by the young ladies in the front and they definitely make you feel welcomed. Dee was amazing! She went through all the initial testing with me. Dr. Saher was very thorough as she went through the pictures of my eyes with me and explained everything we were looking at. She made me feel very comfortable and took her time. Thank you Dr. Saher I will definitely be returning.

Dr. Antonia Mourelatos might be the best eye Dr. this world has to offer. I've been seeing her for…read moreover 20 years and she has helped me with many different issues over the years....eye issues due to medical issues with health issues due to my heart, diabetes and concussions. I would recommend her to anyone and everyone she is phenomenal.

I am not from this area originally and I had just moved here and was looking for a new doctor. Dr…read moreKelly was so thorough, competent, and very nice! He really took his time and explained everything. I have never had an eye doctor be so nice and caring in the 15+ years i have been going to the eye doctor!! I cannot recommend this place enough!!! The staff was also very nice as well!!

My family and I came back every year for eyes exam. They accept many insurances. Their equipments…read moreare up to date. There are many selections for glasses. such as Ralph, Coach, Swarovski, ect. The doctors are knowledgeable and friendly.

I purchased a pair of glasses for over $1,000.00 in March of 2025. I had to return to the store…read morebecause the frame arm was loose on one side. Apparently, there was a problem with the spring. An employee said that they fixed the problem & sent me on my way. A few months later, the glasses are less than a year old, the problem happened again & this time AI was told spring was broken. The staff was rude & would not take the glasses in to get another frame as it was obviously a manufacturers issue. NO customer service & a very poor attitude...they were nice when they took my money.

Several months ago I had Dr. Vitale and staff transform an all black, 25 year old pair of Ray-Ban…read moreWayfarers into prescription sun glasses, and they're AWESOME! I was so happy the way they turned out, I decided to have another pair made into sunglasses. Once again, Dr. Vitale and staff did an amazing job fitting another twenty five year old pair of Ray-Ban Wayfarers (tortoise frames) with prescription "transition" lenses. In the past year, I've had Dr. Vitale's office transform four pairs of regular sunglasses into prescription sunglasses, including an expensive pair of Harley sunglasses, and, another twenty five year old pair of Ray-Ban wraps (tortoise biker frames) All four pairs work great while riding too! In case you're wondering about the twenty five year old Ray-Bans, back then a good friend was the Chicago rep for Ray-Ban, and GAVE samples of whatever I liked. I'd HIGHLY recommend Dr. Vitale and staff for all your eye care needs, they're AWESOME!

I've been coming to see the Vitales since I was a kid. They are a wonderful family business and I…read morewould highly recommend them for anyone looking for an eye doctor.

The girls at the front desk are so sweet and helpful. They treat you like family. They aren't pushy…read morein upselling and great at helping you pick affordable glasses.

I am a huge fan of family owned business, and this place is no exception. That staff were super…read morehelpful, and the Dr. Was great. I was looking for a new eye Dr after my company switched ins and I have found it. Skip the corporate eye care and check this place out!

Absolute best place to go if service and nice people is what you are looking for! The service is…read moregreat! Exam went well! BUT, The people that work there were all AMAZING!!! Caring, professional, personal and never make you feel rushed. Go here and never return to wherever you went before. You won't be disappointed.

I LOVE this location. The staff is always amazing and on point with customer service…read more From Check in staff , pre exam, Dr, and sales associate are all awesome! No forced selling of additional services. They are very detailed in showing you your benefits and any specials they are running. They take their time to discuss your vision care and concerns. No pushy sales or no rush on selection. Ari walked around with both me and my son and actually provided feed back. I really felt she understood what I was looking for and came up with great suggestions. ALSO- check your VSP insurance if you have it because allotments went up. Woo hoo - 3 complete pairs of glasses with all the bells and whistles at a bargain. I had my FSA so we got them all!

Stay away people this is bucket shop with incompetent people that doesn't know anything and have to…read moreask each other simple things. Only one that seems to know anything does not look or talk like a human. The 'doctor' Andrea Grider who does the eye exam doesn't seem to know what she's doing. The exam is off and she was trying to push some false numbers into the prescription that would make my vision completely blurry. She was being rude and impatient and the prescription paper is incomplete with incorrect numbers and missing numbers in the table for OD and OS. The equipment looks outdated too. This is not a professional place the care for a patient, all they are concerned is making money.

This place is the worst! Only go here if you enjoy talking to a wall disguised as a person…read more TL;DR - Be prepared to repeat yourself multiple times and still have no one listen. When I first called to confirm whether they accepted my vision insurance, I asked whether I should make my appointment online or with them on the phone. The woman I spoke with said she could do it. I made my appointment for 5:30 pm, and the woman said everything was set up in the system, including my insurance info. Shortly thereafter I received a text confirmation as well as an email. So far, so good. Fast forward to the day of my appointment and I received two emails - one asking me to confirm my appointment, and another asking me to fill out some paperwork online. I completed both requests in the early morning hours. Mid morning I received a call from them asking me to confirm my appointment and for my insurance information. I explained how they should already have that because I was told they set up my account during my initial call. The woman claimed there was nothing in their system for me, so I gave them my insurance information again and told her I would be there that evening at my appointment time. At 4 pm I received another call from them asking if I could come earlier, at 5 pm. I told them I could not and the girl replied, "ok, see you at 5:30 then". I arrived at 5:20 and there were three woman at the counter. One asked me if I was using vision insurance, which was quite annoying. Why did they keep asking me this but never take down my answer?!? Then some other women asked me what kind of exam I was there for. Once again, why did I fill out the form online if they weren't going to retain that information? I informed her that I was there for a glasses exam and also needed to have my eyes dilated. This woman SIGHED at me and said they probably won't have time to do that because it takes an hour. (Note: I had noticed when I came in the hours posted on the door say they are only open until 6 pm despite the website saying 7 pm). I got fed up, told them to cancel my appointment, and left. They are ridiculously incompetent! I told the initial lady I spoke with when making my appointment that I needed my eyes dilated, and I mentioned it again that morning on the form I filled out, so if they can't do an eye dilation at 5:30 pm why did no one mention that? And if that is why the person was asking me to come in early, why didn't they explain this when I said I couldn't make it at 5 pm so I could reschedule for a different day? Absolutely ridiculous! I will be going elsewhere for my vision needs.

BEST place I've ever been to for my glasses and eye exam. Fantastic service, super helpful and…read morefriendly. I got so much help picking out frames and got information I didn't even think about asking (glasses and insurance help). It was my first time there and I will not go anywhere else but this place! Big shout out to Chris (optical manager) and Cynthia ( O.D optometrist) for customer their service and their support!

This is a great location! Very friendly and knowledgeable staff. Thanks Jasmine for all you…read morepatients and friendly assistance. A special thank you to Rachel, the Store Manager who not only assisted in the most professional way, but went the extra mile to make sure my order and replacement frames were rushed as well as came into the location the day they arrived and replaced my existing lens herself into the new frames. Thank you all!

Been coming here for many years for the family-style atmosphere and thorough exams. Dr Cheryl…read moreusually does my exam, always following up with care from year to year. This week my testing optician was Angie, who has such a fun personality, which helps a lot when you're getting your eyes dilated and doing those eye tests. She pays great attention to cleanliness of the equipment, too. Eyewear optician Tracy is very friendly and caring and she always does a great job. Front desk staff round out a very good experience.

Wow. Whomever it is at Glen Ellyn Vision answering the phone and providing information is RUDE. I…read morewon't ever call them again, and I will never go back. Customer service training should be mandated.

I have been coming here for years, and recently I decided I wanted some new sunglasses…read more Before I ordered them I was charged $40 for an exam. Long story short.. this was an exam to measure me for contact lenses. Never said I wanted contacts nor did I ask for any measurements for contacts. A regular exam was covered by my insurance company! I called back the next day to complain and was credited the $40.00 When you go in for an exam specify whether or not you want one for contact lenses! You may be overcharged if you don't!

Used to go here until Dr Carlson left and was taken over by a shady group of optometrists- they…read morewere pushy for extra services and the glasses side always looked to maximize their upsell and insurance benefits.