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    Eyewear Fix

    5.0 (1 review)
    Closed 12:00 pm - 5:00 PM

    By appointment only

    Services - Eyewear Fix

    Eyewear fitting

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    1 year ago

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    Eyewear F.

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    (28 reviews)

    $$$

    Stay away people this is bucket shop with incompetent people that doesn't know anything and have to…read moreask each other simple things. Only one that seems to know anything does not look or talk like a human. The 'doctor' Andrea Grider who does the eye exam doesn't seem to know what she's doing. The exam is off and she was trying to push some false numbers into the prescription that would make my vision completely blurry. She was being rude and impatient and the prescription paper is incomplete with incorrect numbers and missing numbers in the table for OD and OS. The equipment looks outdated too. This is not a professional place the care for a patient, all they are concerned is making money.

    This place is the worst! Only go here if you enjoy talking to a wall disguised as a person…read more TL;DR - Be prepared to repeat yourself multiple times and still have no one listen. When I first called to confirm whether they accepted my vision insurance, I asked whether I should make my appointment online or with them on the phone. The woman I spoke with said she could do it. I made my appointment for 5:30 pm, and the woman said everything was set up in the system, including my insurance info. Shortly thereafter I received a text confirmation as well as an email. So far, so good. Fast forward to the day of my appointment and I received two emails - one asking me to confirm my appointment, and another asking me to fill out some paperwork online. I completed both requests in the early morning hours. Mid morning I received a call from them asking me to confirm my appointment and for my insurance information. I explained how they should already have that because I was told they set up my account during my initial call. The woman claimed there was nothing in their system for me, so I gave them my insurance information again and told her I would be there that evening at my appointment time. At 4 pm I received another call from them asking if I could come earlier, at 5 pm. I told them I could not and the girl replied, "ok, see you at 5:30 then". I arrived at 5:20 and there were three woman at the counter. One asked me if I was using vision insurance, which was quite annoying. Why did they keep asking me this but never take down my answer?!? Then some other women asked me what kind of exam I was there for. Once again, why did I fill out the form online if they weren't going to retain that information? I informed her that I was there for a glasses exam and also needed to have my eyes dilated. This woman SIGHED at me and said they probably won't have time to do that because it takes an hour. (Note: I had noticed when I came in the hours posted on the door say they are only open until 6 pm despite the website saying 7 pm). I got fed up, told them to cancel my appointment, and left. They are ridiculously incompetent! I told the initial lady I spoke with when making my appointment that I needed my eyes dilated, and I mentioned it again that morning on the form I filled out, so if they can't do an eye dilation at 5:30 pm why did no one mention that? And if that is why the person was asking me to come in early, why didn't they explain this when I said I couldn't make it at 5 pm so I could reschedule for a different day? Absolutely ridiculous! I will be going elsewhere for my vision needs.

    Eyewear Fix - opticians - Updated May 2026

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