What a wonderful experience! Owner is the sweetest person! Helped me find a specific frame i was…read morelooking for. Im very picky when it comes to my frames but found them here so quick i was shocked. Bought a gucci frame

Eunice (owner) is very fair about pricing with and without insurance, and her friendliness and…read moreexpertise make it a pleasure to get glasses. Not many places carry Silhouette frames (rimless) anymore, but Naperville Optical has a full selection, which is what brought me there in the first place about 8 years ago. They have been willing to, at no extra charge, customize the size and shape of my lenses. They have not tried to talk me into buying new frames when I have old frames (previously bought there) that I'd rather use. As an extremely picky glasses wearer, I have refused to even consider buying anywhere else since buying my first pair of glasses with them. They are very responsive and treat me like family. Really cannot say enough good about them!

I am writing this for 2 or 3 years ago. This store in order to push sales, told us that we can get…read morefree exams and glasses. We pay first then to claim money from our insurance. We spent over $1600 for the glasses, then waiting from them to get insurance's check, we visited them several times, but never got paid. It has been almost 3 years past, we are still waiting. We know it was Actually a lie, it was their tricks to push sales. The place people was ok before, but looks wired now, does not looks like normal people. Will not come back to visit anymore.

Amazing great selection of glasses, start to finish the greatest team they always have a smile,…read morevery pleasant and helpful. I always recommend them!

Magdy is wonderful, just got my glasses and sunglasses, they are beautiful and fit perfect, my…read morevision is perfect. Everytime Magdy does our glasses we never have any problems, no extra adjustments needed they are correct on the first time. Hes is very knowledgeable and kind. Pricing is awesome, location is great. We will never go anywhere else. Go in and check it out you will not be sorry with this business!!

I have gone to Madgy several times and sent multiple friends to this facility. I have no idea why a…read moreconsumer would go to anyone else for glasses. He has a wide selection of frames, does vision testing at his location and glasses are finished in about a week. Outstanding! If you are not local, please consider a road trip. His prices are worth the drive. I will continue to go here for my vision needs and hope my Yelp followers join me.

I have been going to Eye World and Dr Sirohi for many years now and every time it's a great…read moreexperience! She is fantastic as well as her team! I used to go to the "big box" eye places (never again) and was so fortunate to have found her! I love the personalized attention and even if 2 years go by since my last exam she ALWAYS remembers me. Trustworthy, very knowledgeable and super sweet! Highly recommend!

Great service extremely courteous.. I was traveling from out of town and my frames broke, I was…read moreable to get replacement frame from my hometown optician but needed someone to transfer prescription lens to new frame. Eye World was gracious enough to help me out and they did not charge me a penny for this service

Sat outside with my kids for 15minutes receptionist just sitting there doing her best to ignore us…read more Look if you're busy, that's fine, say that you're overwhelmed or a private practice or whatever. Don't just ignore people and be rude.

I simply cannot say enough good things about how FANTASTIC Dr. Dawson is!!! I have been a patient…read morefor probably 10+ years at this point for both glasses and contacts, starting when I was a kid and now into adulthood. She is personable, thorough, and professional. The most important part: NO AIR PUFF!!! But seriously, the new office is beautiful and there's a great selection of frames. Focus will match prices for 1-800-contacts and most other places. Seriously, Dr. Dawson is THE BEST and if you've made it this far in the review without scheduling your appointment yet, you need to get on the phone right now!!

Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

I had to find a new optometrists as my existing one was moving further out and no longer provides…read moreeye glasses service in-house. So I checked Yelp and found this gem! I checked their website and I booked an appointment online they seem tech savvy. As a new patient I filled out the form online ahead of time before my appointment which was great to do. I even got a text reminder of my appointment which was cool! They are located within a strip mall so there was plenty of parking. When I arrived it's a small store front. I was greeted by them. The staff was very friendly. They were all wearing mask at the time. I wish I was able to see their smiling faces but each their own. They have all assortments of eyeglasses and sunglasses including sport eyeglasses. They have a website so check out their name brands. They will even fit your lenses if you bring in your own frames from other stores or online which is good to know. And that is what I ended up doing. I didn't find a low bridge/Asian fitted glasses for myself in their store that I liked so I wanted to use my existing glasses that I use for work with new lenses. Now here's where I talk about my great customer experience... There was a patient ahead of me so while I was waiting I was talking to their opt tech Jamie and told him that I wanted to see if he can fix my favorite eye glasses arms for me as I had them adjusted many time by Walmart opt tech last year who didn't do a great job and was impatient with me and he told me that they adjusted/damaged the arms so much he wasn't able to fix them right for me. But instead he has an idea and checked ray ban website and he said let's see if they are still in warranty by them. He helped me set up a new customer account on his laptop, we took some pictures and we upload it and Ray Ban replied back and said it was out of warranty but they will replace the arms for $99 when I ship it out to them, oh yeah done! My model is a low bridge/Asian fit frames that were an old model but love the black and red color and style that fits my face and I'm shipping them out. And once I get them back I will have this place fit my new bifocal lens. They also offer lenses for those who work all day in front of the computer screen that are Not with that weird blue glare tint and shaded that i'm currently using. I'm NOT a fan wearing that eyeglasses as I look like a fly and I know people are staring at my blue tins glare. Luckily I have an older pair of glasses that I can still use for now while I ship out my glasses for repair :) One thing to keep in mind Dr Carolyn Dienes is very detailed oriented not sure if it's because I'm a first time patient as she did take her time with me. I do love that I'm not rushing through my appointment and I'm willing to wait for my turn. It's a family owned business and they all help out each other including the doctor helping her patients pick out glasses and answering the front desk phone when they were getting busy. I'm one to look for someone to take their time with me and not upsell their products which I didn't feel like that at all. They have the most current systems here for testing your eyes which is good. I have been unhappy with wearing hard lenses as I thought I had dry eye syndrome but it's clogged tear ducts. She checked my vision as I need bifocals. So I have been trying out her trials they are monthly lenses one to see far distance and one eye to see near like a menu and so far a week of the first trial I love love it! From wearing my old hard lenses for only a couple of hours I can tolerate until it gets dry and blurry to wearing these trial soft lenses for stigmatism that I can't tell I'm wearing them! I was wearing them all day even at the gym! I having stigmatism the lenses didn't even rotate around my eyes at all yay! Kid you not, I almost started tearing up of joy! I can see no more fogged up glasses while working out at the gym! She noticed clogged tear ducts and recommend me to purchase off of Amazon these heating eye mask called Burder. I'm currently using the heated mask to help loosen the clog tear ducts and for me to continue taking fish oil supplements this will help. It's been great so far that I do it 1-2 times a day for 10 minutes and it seems to be working-teary eyes. One thing too of a great customer experience, I'm also able to email Dr. Dienes if anything related to my vision. Emailing her, she respond back within 24 hours so cool! I'm even encouraging my hubby to see her now as she can give her opinion about lasik that he wanted to do. It's not for me.. Overall, I'm very happy with this place they take their time so if you are the type you want to get in and out the door quick then go down a couple of stores to the typical chain business....pick a number. If you want quality care that takes their time to get to know you then check this place out!

Highly recommend. From making an appoimnet to picking out frames Claudia was so helpful with…read moreeverything . She was so patient with all my question and helpful with the process of everything!!

Went for a simple eye power check for my daughter and i wanted to get the lenses from elsewhere,…read morebut after the doctor finished the checkup, they insisted that the offer to get lenses free from my insurance is only valid when i order it along with the doctor visit that day. When i tried to counter that i've been doing this for few years and my insurance does not say anything like that, the person started to talk to my teenage daughter instead who has no idea how insurance works. Well, i cancelled rest of my family member's checkup planned here.

Went for the glasses, so I could use my benefits for the doctor was great. All staff provided good…read morecustomer service and were friendly. They were thorough on my benefits and broke down the prices for everything, so no surprises. I waited a few weeks for my glasses and was provided with a courtesy call to pick up my glasses. No complaints!

Always adds charges without asking and will only remove after you catch them. Will try to upsell…read moreyou all the time. Very expensive too compared to anywhere else. Go elsewhere.

The staff is always so friendly here. They don't work on commission which is nice, you won't feel…read morepressured to buy anything. The store is always well staffed. I've never had to wait for someone to help me. They have helped me pick out glasses and adjust them to my face after my glasses came in. Warby Parker charges just under $100 for most of their glasses and it includes high quality lenses. They have a 30 day no questions asked Return policy and 6 month scratch protection. I've had warby glasses for years and have really liked them. I've been less impressed with their sunglass style and value. I'm not likely to continue getting sunglasses from warby.

I'm very disappointed with my 1st experience at Warby Parker. The store is about an hour away from…read moremy home so I made the trip and purchased two pairs of glasses, everyday and sunglasses. I received an email about a week after the purchase that the lab was being updated or remodeled and my glasses were delayed. Then I received another mail stating they were still delayed because they had a lab that wasn't open. Then I received another email telling me they no longer had the frame and would not be restocking the frame. Now I'm over 5 weeks without the sun glasses. I responded to the email asking which excuse was correct. Are they delayed due to the lab or are they no longer able to get the frame. I asked if they could get the frame from one of the stores and they said no. I got in my car and drove another hour back to the store and the store still has the very frame on display. I showed them the frame and asked why it's still on the shelf and they couldn't say. This has been my 1st experience with Warby Parker and I don't plan on using them again.

Super friendly staff and a great doctor. They are always very accommodating and willing to help…read more The doctor came up with a solution to my vision issues that no one else had ever thought of. Highly recommended.

My family has been going to Dr. Boots for over 25 years...with good reason. He always made my…read morechildren feel comfortable, when they were younger, with his humor and is very professional. He keeps up with the latest advancements in his profession and is attuned to the information that may be needed, concerning optical questions. His staff is the best. They are helpful in insurance processing & questions. They're always available for minor repairs, adjustments, having cleaning materials available, etc. with a smile! I highly recommend them.