This is the only opticians office I will ever go to, I go out of my way to come here even though I…read morehave since moved away. If you're looking for a perfect eye doctor, look no further. Naperville Optical is the best opticians office I have ever gone to. I have been treated with such love & kindness here, it's unlike any other experience I've had while purchasing glasses/contacts. Or anything else, for that matter. Eunice & her entire staff are all so lovely. I do not write reviews for places but if anyone deserves one, it is Naperville Optical. They have a wide selection of glasses to chose from, ranging from very affordable styles & childrens' styles, all the way to high-end brands such as Gucci. Not to mention that the entire staff is so welcoming and helpful. Each of them are extremely knowledgable about any questions you may have. They all remember my name and welcome me whenever I come back in. And it's not just me, I watch them do this for all customers. It's a level of care that is unmatched elsewhere. The amazing people who work here all seem to truly care for their community & care about helping others be able to see. So if you are deciding between eye doctors or looking for a new good one, this is surely the place for you :)

What a wonderful experience! Owner is the sweetest person! Helped me find a specific frame i was…read morelooking for. Im very picky when it comes to my frames but found them here so quick i was shocked. Bought a gucci frame

I've been going to Dr. Cassano for a long time - since he shared a practice with Dr. Knotek. I…read moremoved to another state 11 years ago, but I still see Dr. Cassano. There's just simply not another doctor like him. He went to my mom's funeral who was also a long time patient - I'm guessing this isn't something he does often, but his schedule allowed it this time, and he made it happen. My dad and I were truly touched. His office staff is also outstanding. Dr. C. is funny, knowledgable, and goes out of his way. I will be super bummed, to say the least, when he retires. Thanks, Dr. C.!

Great place…read more Everyone here is so human and nice. The doctor is fast and actually very funny. Takes vsp insurance I would recommend coming. They have your best interest in mind

Let me start this off with a little back story, my 5 year old is TERRIFIED of eye doctors. When he…read morewas 3.5 I had to take him to the doctor and they had to put drops in his eyes and do a bunch of tests and it was a traumatic thing for him. Fast forward to now, he needed a kindergarten eye exam. On top of his issues, I also have extreme fear of germs and going into public spaces right now is a big thing for me. I panicked for a week, calling different places, but I heard great things about this place so I chose to come here. BEST. DECISION. EVER. The staff was SO NICE as soon as we walked through the door. They immediately put me and my son at ease. It was ridiculously clean, I saw employees using hand sanitizer multiple times. Everything was covered in plastic. The doctor was AMAZING with my son. She explained everything, kept him talking so he wasn't focused too much on what was being done. It was quick and there were no tears. She explained everything to me and him afterwards. What I thought was going to be a horrible experience turned out to be a very positive one. If you're looking for kind and patient people, this is the place for you!

UPDATE: This comment…read moreis really reaching: "After being debriefed on those conversations and reviewing the email threads, I wasn't surprised to see this review, even though you are not a patient of ours." I still have those emails. They are professional and positive--with the exception of the last email I sent where I expressed displeasure of the way I was treated. Gaslighting isn't a good look. Your attempt to discredit me speaks volumes. As does the overly long explanation. Methinks the good doc doth protest too much.

Dr. Kampschroeder really takes the time to thoroughly examine all aspects of eye health and…read moreexplains everything in plain language without being condescending. His friendly demeanor puts the patient at ease immediately, but he is also meticulous in looking at all factors when addressing patients' vision and eye health issues. I have a complicated vision/eye health situation, and he very patiently explained all aspects of what i was dealing with, and gave me clear options for solutions. I felt like i was in great hands when facing vision issues. I give him the highest praise possible. The office staff is also very friendly and professional, and is quick to accommodate any issue or question i had.

My family and I have been going to Naper Grove for close to 20 years. This is the best eye care…read moreoffice in the area. Amazing doctors and wonderful selection of glasses. I always recommend this office to family and friends. My biggest disappointment is that they have recently passed along the credit card fee along to patients. This is shameful. Being able to offer the convenience of using a credit card is the cost of doing business.

Highly recommend. From making an appoimnet to picking out frames Claudia was so helpful with…read moreeverything . She was so patient with all my question and helpful with the process of everything!!

Went for a simple eye power check for my daughter and i wanted to get the lenses from elsewhere,…read morebut after the doctor finished the checkup, they insisted that the offer to get lenses free from my insurance is only valid when i order it along with the doctor visit that day. When i tried to counter that i've been doing this for few years and my insurance does not say anything like that, the person started to talk to my teenage daughter instead who has no idea how insurance works. Well, i cancelled rest of my family member's checkup planned here.

I just picked up my new glasses and I am very happy with the service that I received at Town…read moreEyecare. They were very helpful, and pleasant to deal with.

Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

I've been coming to this office for almost 10 years and I've never gone anywhere else. Even though…read moreI've moved and it's a 45 minutes drive for me to get here, I will always go here and I've taken my mom, husband, friends and family here. I wouldn't go anywhere else for my eyes. This place has my highest recommendation when it comes to optometry and eye care. Most importantly, Dr. Azarro always have the most latest technology and exams for your eye health to detect cataract, glaucoma and such. I don't want to spare none when it comes to we health and especially for my family, so I trust this place enough to them here for their eye exams. Besides that the staff, including Vito who always welcomes us and make us feel like family when we visit, they also have a GREAT selection of modern and highly aesthetic pleasing frames. My favorite is the Lindberg frames, which was an investment but have lasted me through since 2009! Only a few limited selected retailers have them and this office carries them. Highly recommend this place!

In this place they only want to charge you, they do not collaborate when one needs a new formula…read morethere are no guarantees. They're just looking for your money. It's not a place I would recommend. In addition to being very expensive because of the bad service.

My husband and I were I today for eye exam and new glasses with Dr Roberts. During the Covid…read morepandemic I want to say how professional dr and his staff all were! I felt safe as well as cared for and respected! My favorite part? I always hate picking out glasses. With all the safety procedures in place, Deb gave me 5 choices to pick from after asking many questions to get my wants and needs. I bought the first pair she picked for me! Her knowledge and professionalism made this process so easy! I hope they always keep that procedure in place! Always a pleasure going there and this time was that and more! Stay well

Awesome eye doctors - Dr. Robert and Dr. Bauer are fantastic. Great, empathetic, and personalized…read morecare from them every single visit. My family of 4 followed Dr. Robert here when he started his practice about 12 years ago and we love the eye doctors at Midwest eye. Unfortunately, I cannot recommend the Optical Department. Very disappointing. I happened to be in the area and arrived right after they opened one morning, not one customer in Optical or in the waiting area. Asked for a 2-3 minute adjustment to my frames that had been purchased there. Overheard front desk asking Lisa in Optical and she said no, I'm busy, she needs to make an appointment. She didn't walk 15 feet to come over to see what I needed or speak to me herself. I had even said I had no problem waiting if she was busy. They just told me to make an appointment and come back another day. No thanks. I'm not going to take time out of my workday and drive 20 minutes each way to come back for something that should take 2 to 3 minutes. This massive lack of customer service is not on brand for the treatment that we receive from Dr. Robert or Bauer and was highly disappointing. Midwest Eye Optical will not be seeing another dime of my hard-earned money. If we didn't love the eye doctors so much I'd be finding a new one for all 4 of my family members. Loyalty & respect go both ways. It's not hard to treat people well. This interaction was not it.

I simply cannot say enough good things about how FANTASTIC Dr. Dawson is!!! I have been a patient…read morefor probably 10+ years at this point for both glasses and contacts, starting when I was a kid and now into adulthood. She is personable, thorough, and professional. The most important part: NO AIR PUFF!!! But seriously, the new office is beautiful and there's a great selection of frames. Focus will match prices for 1-800-contacts and most other places. Seriously, Dr. Dawson is THE BEST and if you've made it this far in the review without scheduling your appointment yet, you need to get on the phone right now!!

Sat outside with my kids for 15minutes receptionist just sitting there doing her best to ignore us…read more Look if you're busy, that's fine, say that you're overwhelmed or a private practice or whatever. Don't just ignore people and be rude.

I cannot recommend Professional Eyecare and Dr. Butz enough. Every time I go in, I receive…read moreexceptional service. The staff are incredibly welcoming and Dr. Butz treats every patient like an individual. Dr. Butz takes the time to talk to me and explain the technology he uses and what it tells him. It's rare to get that type of information anywhere else. I highly recommend Dr. Butz!

I have had great experiences with Dr. Butz. He is professional , friendly, knowledgeable, and…read morekind. He has treated my whole family and we all are very comfortable going to him. I feel like he really cares about his patients. One time my son was having eye issues after an accident and Dr Butz gave me his cell number to reach him after hours if we needed anything. Very grateful to have found this office.