Doctor Kelley is amazing. He is out of network now... But we go to him even though we have to pay…read moreout of pocket! Dr. Kelly is very thorough, and takes time to explain everything. I love going to see him, his office staff is very nice as well. The new location off Taft is very nice. I recommend him to everybody

Tried to make an appointment for my son to get his Rx for contacts and was told that my son would…read morehave to make the appointment himself since he would need to provide personal information (cited HIPAA). Odd since the only info you need for an appointment is the patient's name and birth date. The remaining "personal" information would be the policy holder of the insurance which would be me. Pretty sure my 21 YO doesn't know who the insurer is, my birth date or the last four of my SSN which is what they need to submit the insurance claim. Not sure that the less than user friendly staff understands the concept of HIPAA in this context. I am the person providing all the of the "personal" information. Never been told I couldn't make an appointment for someone in my family because of HIPAA. Happy to take my business elsewhere.

I just picked up my new glasses and I am very happy with the service that I received at Town…read moreEyecare. They were very helpful, and pleasant to deal with.

Professional careful optometrist, good selection of high quality frames, appointments easy to make…read moreand always on time. Plenty of parking in the strip mall and right across from the Mandarin House, a Korean style Chinese restaurant.

Dr. Patel and her staff are the best. Had to switch from our doctor of 15 years to a new doctor…read moredue to insurance not taken anymore. I was worried I would not find a place we would love as much as our other doctor, I was wrong, love coming here! Everyone is so nice and caring!

This office is friendly, clean and professional. New location for this business and it shows. New…read morefurniture, exam equipment and so on. Place is immaculate and clean. Doctor and staff are super friendly. Great selection on frames and glasses options. When you need an exam this is the go to place!

Be aware Dr.Cepynsky has retired and some corporation took over. There quick and their exam is…read morethoroughly done. But man have their price sky rocketed. I got 1 new pair of glasses with 3 upgrades. The glasses, exam and 1 upgrade was covered by insurance. I then requested to get two other pairs of frames that I had upgraded and it cost me $1,300! I was not asking for frames, just lenses. There are many other places that you can get glasses and lenses for way less. This will be the last time I go here for glasses.

I have be seeing Dr. Cepynsky for over 20 years. She not only corrects your vision but checks the…read morehealth of your eyes. She was able to catch my narrow angle glaucoma and recommend a Doctor who corrected it. If not I could have lost my vision in one eye.

A massage, and chocolates, and a fruit bouquet! Shut the front door!…read more I usually go to their Villa Park location for my vision needs, but then I found out they were having a little "thank you customers" shindig at this location and decided to hop on over. The office was all decked out after having a bit of a makeover. There were snacks galore, some tasty beverages, and a lot of smiling faces warmly greeting me when I entered. They offered a free eye x-ray thingie and it was pretty cool seeing what my eyeball looks like from the inside. I had my exam and brought in an old pair of glasses that needed new lenses. They asked if I had any interest in buying new ones, but didn't really push when I declined. However, I had my heart set on owning my first pair of prescription sunglasses and I ended up with a pair of bitchin' Michael Kors. This was done with the assistance of several amazing ladies telling me which ones looked good, and which ones looked horrible. Sometimes you just need a honest women telling you that your head is too giant for a pair of eyewear. Oh, and I also got hooked up with the first pair of contacts that didn't make me want to claw my eyes out. SWEEEEEET! After my exam and purchases, I partook of a chair massage, some delicious cupcakes and strawberries and cheese aaaand you get the idea. I enjoyed myself, let's put it that way. They were great about sending the lenses over to the Villa Park location for me to pick up since it was closer, which I was SO very happy about. Less time in the car makes me a happy girl. It was a super fun night with an eye exam thrown in. Can't beat that.

They were great when I saw them a year ago. I've been trying to call for days to make an…read moreappointment, and no one is answering the phone or responding to my voicemails. Unfortunately, I will be finding a new vision center.

I am a huge fan of family owned business, and this place is no exception. That staff were super…read morehelpful, and the Dr. Was great. I was looking for a new eye Dr after my company switched ins and I have found it. Skip the corporate eye care and check this place out!

The girls at the front desk are so sweet and helpful. They treat you like family. They aren't pushy…read morein upselling and great at helping you pick affordable glasses.

After a bad situation at the Lenscrafters in Fox Valley Mall, I returned here to see what they…read morecould do, since Wheaton is my normal store. My eye frame arm had snapped in half during an adjustment by their store personnel, and the mgr at Fox Valley said I had to buy a new pair of glasses, but needed my eye exam done again, since it had been 2 years. She did not offer to replace the frame and all they did was place a plastic piece over the 2 piece arm, which wobbled on my head, and really made it difficult to wear the glasses. I had one backup pair but it was a previous prescription that is a little strong. I took some packing tape and wrapped the arm to make it stronger, but still difficult to wear. We were going out of the country in a week, so I was panicked. No need to worry! Wheaton got me in the next day for an exam with Dr. Losurdo (who is amazing), helped me choose new eyeglasses, and gave me a great discount, free warranty, plus filled my complicated progressive prescription within 4 days (had it rush filled by mgr). The store mgr at Wheaton said that they should have replaced the frame at Fox Valley, since they broke it, without any disclaimer that it was my problem, but whatever. I will never go back to Fox Valley. The vibe is totally different at the Wheaton location where they actually want to help you. I love the Wheaton location.

Worst alleged customer experience ever. I have been calling the store several times a day for four…read moredays and all I get is a recording that says I will get a call back within 48 hours. That started 96 hours ago. Their corporate phone line and chat completely suck.

This is the best eye care place in dupage county. From the staff on the phone prior to stepping…read morefoot in the door was so inviting. Then to walking in very nice staff. all my family will come back.

Dr Beasley is amazing. Very attentive and truly cares about her patients. I highly recommend Dr…read moreBeasley.

I chose Wheaton eye clinic from an Americas Best referal. The Dr. was great answered all my…read moreconcern.My question is how in the world does a Eye appointment take 2.5 + hrs..Check in was very unorganized I did precheck in papers on line and had to do them again there. The whole place seemed extremely chaotic.The pre exam rooms had no ceiling and you could hear the exam next to you.. very old outdated building.After 25 min the first lady took me.. she did tests after she was done she said I have to see if they want me to do more of course they did.I was then brought to another lady she did more testing....they brought to a man he did more testing..I feel this was all to prolong the situation because the dr was backed up.They really need to stop over booking.The patients time is valuable too. It was now going on 2 hrs I had to ask when they were going to call me back.Finally 15 min later the brought me to a room where I waited another 15 min .I was finally seen by the dr. then a few more tests?All this was supposed to be is a cataract appointment.I spent less time with the Dr than anyone else. At checkout I literally had to ask the guy for a print out.It was almost like I was bothering him.I had to walk up to him he didn't even call me up. They want to see me in a year .I'm wondering if the one in Geneva is any better?If. It for the Dr.Im not sure I would come back.

If you're looking for an eye clinic that captures the ambiance and service of a DMV, Wheaton Eye…read moreClinic is the place. I brought my 17 month old son in, and after check in the medical assistant nonchalantly informed me the wait would be 60-90 minutes because the doctor "travels between offices." I did a full double take because surely I misheard. But no, I was just distracted by my toddler climbing the eye exam chair that looked like it was out of a 1940s black and white silent horror film. They told me I "should have been informed when I made the appointment," because apparently this is standard practice. In what world? It felt like the old Seinfeld bit: they know how to take the reservation... they just don't know how to hold the reservation. I told them I'd come back in an hour, because trying to entertain a toddler in a waiting room packed like a cattle car and on its fifth episode of Dragon Tales, was not on my to-do list. Their box of broken crayons can only entertain for so long and last I checked I wasn't a magician and can't pull 90 minutes of toddler entertainment out of thin air. To be fair, the medical assistant and doctor were polite, efficient, and clearly doing their best. The front desk staff, however, seemed to be locked in a competition for the Most Unapproachable Human. It was a photo finish. I left with my son's eyes checked and mine rolling as a 2-minute exam turned into a two hour ordeal.

So I have been having vision problems lately. I told the Dr. that I have a very hard time driving…read moreat night. He took his time to check my eyes and explain to me what's going on. At the age of 40 I have started to have some cataracts. He said we will watch it but that there is no need for any invasive surgery at the moment. He took the time to explain what it is and how it affects my vision. He made me extremely comfortable. He wanted me to understand iwhat I have so that I wasn't freaking out. He took his time in checking my eyes and educating me. It's very weird to find a Doctor Who will take the time with you to explain things to you. They're always rushing and he was not rushing at all. I will definitely come back..

I highly recommend this office for your complete eye care. Drs John and Sylvia are so professional…read moreand thorough! Staff is very pleasant , welcoming and helpful. We are lucky to have this office in Glen Ellyn!