I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

They provided high-index lenses despite my explicit instructions and medical history. I asked the…read moreoptician multiple times about what lens were in my glasses after informing them of have issues I was having with my new glasses and them trying to adjust and fix the issues. I never got a receipt either. Derek on multiple visits stated they were not high index when I asked him. Until I emailed and demanded the information they sent to lab and a receipt did I see that high index lens are in my glasses. I brought this up and he flat out said we discussed it and I wanted them. That never happened. I had previously informed them multiple times, my eyes cannot adjust to high-index materials. To ensure there was no mistake, I provided their office with over five pairs of my previous glasses as physical proof that I only wear regular plastic. I also provide my eye records for the past 4 plus years including prescription and receipts that showed last lens were reg plastic not high index. They ignored my medical needs and the physical evidence I provided them. Which has left me with a $748 pair of glasses that are unusable. On top of giving them over 6 plus months to fix the issue. On top of Derek dismissing my concerns questions and not returning phone calls. Its truly sad that as a professional he treats and does this to his patients and lies on top of it. I only wanted to be able to see.

I have been going to Loeper Vision for years. Both doctors are exceptionally professional and know…read moreexactly what I need for my eye-care needs. They have the most current equipment and the environment is very relaxing and comfortable. The staff at the front desk and in the eyeglass fitting area are very friendly and knowledge. I've always felt welcomed by everyone there. I also love the assortment of frames. Since I don't know the best vision, I need to always wear glasses. So I want to wear nice frames. They never disappoint with the selection they have onsite. I highly recommend his office!

Dr. Michelle and her whole staff were kind, prompt, and knowledgeable. I especially love not…read moreleaving dilated with their new imaging. I used to dread the eye doctor but now with Loeper Vision it's no big deal!

The Doctor at this location is precise in his testing. The staff goes above and beyond. Their…read moreexpertise k owes the right frame shape for my face. A positive experience from the time you walk in the door, and the staff is friendly and professional.

The staff were wonderful in helping my partner find the right frames and provided us with lots of…read moregreat information for a first time wearer. Definitely recommend this spot!

I chose Pearle Vision in Fairlawn because their website stated that this location offered Ray-Ban…read moreMeta glasses and could put prescription lenses into Ray-Ban Meta frames that customers already owned. I also spoke with the person on the phone the day that I made the appointment and he verified all of my requirements of what I was looking for. I drove 70 miles based on that information. The doctor was excellent--thorough, informative, and very kind. Ms Carol was also incredibly sweet and professional. She truly did her best to help, and I appreciated her kindness throughout the appointment. Unfortunately, everything after my exam was frustrating. I received conflicting information about almost everything. I was told they could put prescription lenses in my Meta glasses, then they couldn't. They couldn't tint the lenses, then they could--but not with a gradient tint. Ms Carol even was nice enough to call LensCrafters at the mall to give me options ELSEWHERE. I also asked if my contact lenses could simply be mailed to me since I had driven such a long distance, but that became another issue with additional charges. In the end, I left with no glasses, no contacts, and an insurance benefit used on an appointment that didn't accomplish what I came for. My biggest disappointment is that the website did not accurately reflect what this location could actually provide. I spent time researching before choosing this office, only to make a long drive for services they ultimately couldn't deliver. The one star is because the Dr was nice & Ms Carol but the inaccurate website information, lack of product knowledge, and inconsistent answers made this a very disappointing experience. I would recommend this location only if you need a basic eye exam. If you're looking for specialty eyewear like Ray-Ban Meta glasses or more customized lens options, I would NOT recommend this location. They ruined my whole day. Cara K.

Overpriced, dishonest, and gate keeping. But hey, at least the staff is friendly. Save your time…read moreand money and go somewhere else.

I had my first appointment at Diamond Optical today. CAN I GIVE 10 STARS PLEASE! I don't typically…read moreget "wordy" with my reviews, but I have to say, I was so impressed that I couldn't wait to review them! I am a LONG-TIME glasses person. I have gone to many different places, and pretty much thought they were all the same, and I eventually settled on a "chain" store, thinking it would be "better". Boy was I wrong! Not only is the service better, but the prices we SIGNIFICANTLY lower for great quality! I can't wait to get my new glasses! I love being able to support a local, family owned business and Diamond Optical is 10 stars! The Dr, staff and owner have maintained the "old fashioned" ideals around customer experience! THANK YOU! I have already recommended you to a few friends and will continue to do so!

First, it really reeks like cheap air freshener…read more Second, the woman continuously and gruffly emphasized that it's HER store; but only to say "I can't get that" and "I don't have that". Even if she did have what we were looking for, I don't think I would have trusted her, as she was so unfamiliar with customer care. Finally, the cheapest (unattractive, dirty and dusty too) frames were $120, not including the price of the lenses which would also be at least another $120.

When I had an eye emergency Dr. flickinger called me back right away and even texted me after…read more There care is exceptional. They also have a large selection of frames for glasses wearers. All of there staff members are kind and patient. Highly recommend

Dr. Flickinger is very engaging and explains your eye issues to you in detail and easy to…read moreunderstand. My prescriptions for both glasses and contacts are always spot on. When I had an eye irritation they got me in immediately. Highly recommended.

My highest recommendation for Snodgrass Eyecare LLC - for Kim and Carly and for the eye doctor - my…read morenew glasses are wonderful and I appreciate the patience and very friendly help from Kim and Carly - such a very pleasant experience!

Always very thorough and willing to spend the time to make sure my eyeglasses fit and function…read moreproperly. And they are consistently the best value. I've been going to them for over 25 years.

My husband and I recently moved to North Olmsted and have been tasked with finding new places to go…read morefor our dental, medical, and vision needs. Today was the first time we visited Dr. Bobst and we were both impressed by the practice. The front desk staff were friendly and very helpful. Dr. Bobst himself was personable and quite knowledgeable. The regular optician was not in today and we were hoping to get the ball rolling on new frames for my husband since his glasses are broken. Even in the optician's absence, the staff was able to at least get everything measured so that the optician had his measurements on Monday to order the glasses first thing. It was very helpful and we really appreciated the great customer service in times when it seems like that's the lowest priority for a lot of places. Needless to say, we have officially found the place we will be going for all of our vision needs.

From the get go wasn't impressed. Haven't had an eye exam in a very long time, no communication…read morefrom the staff. Seemed like everyone was on a different page. My trial contact lens took 3 weeks to arrive, picked them up with NO instructions. I've never worn contact lenses. Didn't even have right or left on them. Couldn't see anything up close, called the office and explained that. Said they were not multi focus I said that's what I thought I was getting. Well I couldn't see anything up close including my phone so I told them I'm not wearing them. Made appointment a week and a half later, no idea what for no one told me anything. Arrived at my appointment told the person who greeted me that I'm not sure why I'm here, she said she wasn't sure either. Told her I don't have the contact lens in because I couldn't see up close, she said ok. Fast forward to the Dr. Told him about all I just explained. He said they are multi focus I said I have no idea when I called the technician said they were not. He said let's have a look, I'm like I didn't wear them. I had no idea what this appointment was for, no one told me to wear them. He then laughed at me, like he couldn't believe I didn't wear them to this appointment. Unbelievable, no communication at all. Will not be going back.