Patana was very helpful and was able to help me get my contacts. The facility is very clean and the…read morehe environment is pleasant. Thank you Theeyesite!

I have been to this practice 3 times. Yesterdays visit in their new office was wonderful. Staff is…read moreefficient and friendly and Dr. Hazelwood asks questions and is genuine in her explanations. She really gets to the heart of the issue and my concerns and fixed my problem to what would be most beneficial for my situation. I would recommend her and her practice to everyone.

When I went in for my checkup at the Green office in May, I had no idea that in October, I'd still…read morebe struggling to get a pair of glasses that I could comfortably wear. In May, I had two pair of glasses that fit me perfectly. By the time I finally gave up on Handel Vision, I not only had no usable new glasses, but the old ones were ruined as well, all the result of information withheld and a couple of plain old untruths. Dr. Slavik told me I needed to get new glasses, as my eyes had changed significantly. In spite of already being in the middle of some personal issues, I went ahead and ordered glasses. To make the transition less nerve-racking, I ordered the exact same make and model (plastic) frames as one of the pair I had been wearing. Things went south early when the completed eyewear arrived with wired nose pads installed. I had them send them back and when the replacement pair came in, they could not fit them to me properly. At this point, Dr. Slavic told me they could simply pull the lenses and put them in my old pair and my problem would be solved. Well, they did that and they ruined my old pair, twisting them out of shape. Even putting the old lenses back in did not salvage them. Well, at least I still had one old pair I could wear. However, the prescription in those was extremely old. Optician Sandy told me that they could create new lenses for them and they would not change the fit by doing so. Foolishly, I agreed to this solution. Needless to say, when that pair came back with new lenses installed, I didn't even need to put them on to see that they were completely ruined. I went back and forth with their optical department for months, including ordering (on my own) another pair of frames of the same make and model they initially ordered for me, and having them make completely new lenses for them. Again, they could not adjust them to fit comfortably. I spoke with the owner of the practice (Tom Handel), and he promised me they would resolve things. He had me go to the Fairlawn office where the head optician again was unable to resolve the issue. By now it was October. The whole process had engulfed my life... as, of course, seeing is pretty important. Out of desperation, I asked Dr. Handel if he could recommend an expert in the NE Ohio area that could help me to resolve my issue. The only response I got was to go back to his optician and try on more frames (and of course make yet another purchase on top of the ~$1000 I had already spent). I kick myself continually for going back to this place repeatedly and actually expecting to get my problem resolved. "The definition of insanity is doing the same thing over and over again and expecting different results." My mental health has suffered since May, but I am finally starting to regain it having "cut bait" with this outfit and going elsewhere. If you want to remain sane, do yourself a favor and find just about any practice other than this one.

We stopped in to check out glasses for our little one and we greeted and helped by Ethan. He was…read moreimmensely helpful and friendly. I highly recommend visiting him! The selection of glasses for my little girl was also very good!

They were super helpful in helping me find glasses that suited me. The actual eye doctor I got to…read moresee was so sweet and explained everything very nicely!

I have been going to LensCrafters for 20 years. I just ordered two very expensive pairs of glasses…read more I could not see out of them as well as I could see in my former glasses. When I brought this up, they got very confused and refused to help claiming that it was my prescription. When I picked them up, they were all smiles and super happy. When I brought up the issue with the glasses, their demeanor changed completely. I will no longer be going to LensCrafters.

What a gem this place is to the city of Akron! This is a local glasses store that not only offers…read morestylish frames but also QUALITY service. There are frames here for everyone! As soon as I walked in, I was greeted by everyone and treated like family by Tom, the owner. I can't help but want to support this business even more! This is a family business that has been operating for 2 generations. It's conveniently located in Highland Square and even has ample parking in the back! Not only do they offer glasses and eye exams, but they also offer glasses repairs. I was even able to get my prescription added onto some sunglasses that I had sitting around. I know that this is the best place to get your glasses and anything related in Akron. I can't wait to come back!!

I was referred by eye doctor to Adolph Optical as my mother snapped her metal frame glasses where…read morethe nose piece connects to the lens frame. Was told they are one of a few with ability to repair & solder frames. Saw them the same day I called. Super friendly staff. Although my Mom's frames couldn't be fixed, they provided an alternative solution. Would highly recommend them !!

I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

They provided high-index lenses despite my explicit instructions and medical history. I asked the…read moreoptician multiple times about what lens were in my glasses after informing them of have issues I was having with my new glasses and them trying to adjust and fix the issues. I never got a receipt either. Derek on multiple visits stated they were not high index when I asked him. Until I emailed and demanded the information they sent to lab and a receipt did I see that high index lens are in my glasses. I brought this up and he flat out said we discussed it and I wanted them. That never happened. I had previously informed them multiple times, my eyes cannot adjust to high-index materials. To ensure there was no mistake, I provided their office with over five pairs of my previous glasses as physical proof that I only wear regular plastic. I also provide my eye records for the past 4 plus years including prescription and receipts that showed last lens were reg plastic not high index. They ignored my medical needs and the physical evidence I provided them. Which has left me with a $748 pair of glasses that are unusable. On top of giving them over 6 plus months to fix the issue. On top of Derek dismissing my concerns questions and not returning phone calls. Its truly sad that as a professional he treats and does this to his patients and lies on top of it. I only wanted to be able to see.

The Doctor at this location is precise in his testing. The staff goes above and beyond. Their…read moreexpertise k owes the right frame shape for my face. A positive experience from the time you walk in the door, and the staff is friendly and professional.

The staff were wonderful in helping my partner find the right frames and provided us with lots of…read moregreat information for a first time wearer. Definitely recommend this spot!

The optometrist mentioned in the above review is no longer at VisionWorks and the office now has…read morestate of the art Maestro Ophthalmic Coherence Testing. This is effective 5/1/24.

The staff at Visionworks is phenomenal. I had been going there for 20 years. But I did get an off…read moreyear exam at LensCrafters because of the equipment that took photos. When I booked my appointment in 2021 at Visionworks, the optometrist had changed. He was awful. Cranky, poor communicator, impatient and annoyed that I wouldn't let them dilate my pupils. He didn't have the state of the art photographic equipment so you must have your eyes dilated for a thorough exam. What century are you doing business in??? He seemed insulted that I was disappointed that he couldn't offer that service. He actually complained about how expensive it would be for him to get that equipment. Lol. He kept pressing me to have my pupils dilated despite me explaining that I have become ill in the past to the point I can't drive home. Honestly, I couldn't stand this guy. If he doesn't want to keep current with technology, retire. I'm writing this now because it was time for new glasses and exam. As much as I hate not working with the wonderful people in the actual Visionworks store, that optometrist is still there. So I went instead to Dr. Duke and America's Best. Fabulous experience. Five Star as an optometrist.

First, I'll say that the Eye Doctors themselves are fantastic and amazing and well qualified with…read morelots of knowledge. The optical department here is completely incompetent. I ordered 2 pairs of glasses. When I went to pick them up the 1 pair was wrong. They were sent back. When I went to pick up the corrected new pair they were wrong again. I also brought in a pair of my own frames that I wanted new lenses for. They called me 2 weeks later and said they lost my frames and to come in and pick a new pair. Those lenses came in wrong. I waisted so much time with this company. Then several weeks later after thinking I paid in full I was billed another $200.00. Total for 1 pair of glasses $853.60 each. Unbelievable!!!

Billing is very bad. Office won't call you back. The doctor…read moreI saw was good. Very pricey and I've been to very good doctors that were less expensive. Unfortunately the 2 I've had in the past have retired.