My wife and I have been to a couple other eye care centers in the area, and we are really happy we…read moreswitched to Pearle Vision. It's a modern style office with ample parking and very clean. We made our appointments online which is always easy. The receptionists have been bubbly and helpful every time we've either called or been in for appointments. We both really like Dr.Stanich. She was very thorough and patient with us as we tried finding the correct prescription for contacts. She wasn't put off or annoyed when we wanted to try another pair. My wife decided the original prescription wasn't perfect, and they were happy to let her come back in, free of charge to get looked at again. Tony, who helped fit our eye glasses was also very friendly. My wife has even come back to get some adjustments from glasses we didn't even buy there and he was awesome.

Horrible customer service. Broke frames on my glasses purchased there. Customer service said they…read moredon't have those frames anymore. She gave me no options and said they have no frames that will fit the lenses after looking at it for 1 minute. Went to another eyeglass store, they helped me instantly and searched their whole store for a replacement. They obviously don't care about customers at Pearle Vision, very disappointing.

Highly recommend!! Everyone at the practice is extremely professional, knowledgeable, kind, and…read moreefficient. I had a routine eye exam and selected frames afterwards. My visit was fantastic from start to finish.

Polite employees, good selection of frames. I needed prism glasses and the lens service they use…read morewere very prompt with turn around time.

So I wanted to go here against my family's request. I should have listened to others, but like…read morealways, I have to find out on my own if a company is crappy or not. Everyone was pleasant, but when you first come in they try to upsell you. Really? The front Receptionist is going to sell me crap that I do not need, and not covered by insurance!! Stop doing this. People are not stupid. We will not complain, but we will not be coming back and will tell others. Also, when you pick up your glasses, that you spent a fortune on, they put the glasses in a cheap plastic glass case. Glad I had this experience, but I will not be coming back.

I went with my mom because she is 85 and I wanted to help her with her appointment. We had a very…read moregood experience, the staff and doctor were professional and helpful. I would recommend this establishment to anyone looking into getting new glasses or any type of eye prescription.

Outstanding! Both Dr Mark and Dr Landes are fantastic. Pat…read moreand the front of the house team are attentive and awesome. The Optic side is great as well! Highly recommend!

I see both Dr. Allison and Dr. Marc Landes as my ophthalmologist and optometrist. They and the…read morestaff are very pleasant and personable. They take their time to listen to me and explain all of my options. There is also an optician onsite to get glasses. I highly recommend Landes Eye.

My husband and I recently moved to North Olmsted and have been tasked with finding new places to go…read morefor our dental, medical, and vision needs. Today was the first time we visited Dr. Bobst and we were both impressed by the practice. The front desk staff were friendly and very helpful. Dr. Bobst himself was personable and quite knowledgeable. The regular optician was not in today and we were hoping to get the ball rolling on new frames for my husband since his glasses are broken. Even in the optician's absence, the staff was able to at least get everything measured so that the optician had his measurements on Monday to order the glasses first thing. It was very helpful and we really appreciated the great customer service in times when it seems like that's the lowest priority for a lot of places. Needless to say, we have officially found the place we will be going for all of our vision needs.

From the get go wasn't impressed. Haven't had an eye exam in a very long time, no communication…read morefrom the staff. Seemed like everyone was on a different page. My trial contact lens took 3 weeks to arrive, picked them up with NO instructions. I've never worn contact lenses. Didn't even have right or left on them. Couldn't see anything up close, called the office and explained that. Said they were not multi focus I said that's what I thought I was getting. Well I couldn't see anything up close including my phone so I told them I'm not wearing them. Made appointment a week and a half later, no idea what for no one told me anything. Arrived at my appointment told the person who greeted me that I'm not sure why I'm here, she said she wasn't sure either. Told her I don't have the contact lens in because I couldn't see up close, she said ok. Fast forward to the Dr. Told him about all I just explained. He said they are multi focus I said I have no idea when I called the technician said they were not. He said let's have a look, I'm like I didn't wear them. I had no idea what this appointment was for, no one told me to wear them. He then laughed at me, like he couldn't believe I didn't wear them to this appointment. Unbelievable, no communication at all. Will not be going back.

My highest recommendation for Snodgrass Eyecare LLC - for Kim and Carly and for the eye doctor - my…read morenew glasses are wonderful and I appreciate the patience and very friendly help from Kim and Carly - such a very pleasant experience!

Always very thorough and willing to spend the time to make sure my eyeglasses fit and function…read moreproperly. And they are consistently the best value. I've been going to them for over 25 years.

When I went in for my checkup at the Green office in May, I had no idea that in October, I'd still…read morebe struggling to get a pair of glasses that I could comfortably wear. In May, I had two pair of glasses that fit me perfectly. By the time I finally gave up on Handel Vision, I not only had no usable new glasses, but the old ones were ruined as well, all the result of information withheld and a couple of plain old untruths. Dr. Slavik told me I needed to get new glasses, as my eyes had changed significantly. In spite of already being in the middle of some personal issues, I went ahead and ordered glasses. To make the transition less nerve-racking, I ordered the exact same make and model (plastic) frames as one of the pair I had been wearing. Things went south early when the completed eyewear arrived with wired nose pads installed. I had them send them back and when the replacement pair came in, they could not fit them to me properly. At this point, Dr. Slavic told me they could simply pull the lenses and put them in my old pair and my problem would be solved. Well, they did that and they ruined my old pair, twisting them out of shape. Even putting the old lenses back in did not salvage them. Well, at least I still had one old pair I could wear. However, the prescription in those was extremely old. Optician Sandy told me that they could create new lenses for them and they would not change the fit by doing so. Foolishly, I agreed to this solution. Needless to say, when that pair came back with new lenses installed, I didn't even need to put them on to see that they were completely ruined. I went back and forth with their optical department for months, including ordering (on my own) another pair of frames of the same make and model they initially ordered for me, and having them make completely new lenses for them. Again, they could not adjust them to fit comfortably. I spoke with the owner of the practice (Tom Handel), and he promised me they would resolve things. He had me go to the Fairlawn office where the head optician again was unable to resolve the issue. By now it was October. The whole process had engulfed my life... as, of course, seeing is pretty important. Out of desperation, I asked Dr. Handel if he could recommend an expert in the NE Ohio area that could help me to resolve my issue. The only response I got was to go back to his optician and try on more frames (and of course make yet another purchase on top of the ~$1000 I had already spent). I kick myself continually for going back to this place repeatedly and actually expecting to get my problem resolved. "The definition of insanity is doing the same thing over and over again and expecting different results." My mental health has suffered since May, but I am finally starting to regain it having "cut bait" with this outfit and going elsewhere. If you want to remain sane, do yourself a favor and find just about any practice other than this one.

We stopped in to check out glasses for our little one and we greeted and helped by Ethan. He was…read moreimmensely helpful and friendly. I highly recommend visiting him! The selection of glasses for my little girl was also very good!

Everyone was so friendly and helpful at the Green office. The equipment was very modern. My…read moredoctor, Erin took time to go over the data with me and explained the pictures and data. She suggested some things to make my eyes feel more comfortable when enjoying the warm and dry weather. Very professional staff. I will definitely be going back for future eye exams.

Great staff and service! Helped me out very quickly with 2 different eye injuries. Loved them so…read moremuch, I stuck with them for my exams and glasses from now on!