Incredibly friendly and helpful with a glasses repair on short notice. I'm very glad they are open…read moreon Saturdays!

Upchurch Optical Ctr in Sutton Sq. (adjoining Woodcroft subdiv.) truly practices their motto of…read more"providing ... the very best in customer service." For the 2nd time, I recently walked in with a pair of broken Rx. glasses that they quickly fixed... without ever charging me! And they did it with a smile & welcoming attitude. For me, it's a throwback to decades ago when customer service truly meant something.

Dr. Waldorff is the best eye doctor I have ever been to. She is humble, listens well, gives a…read morethorough exam and takes her time to make sure everything is satisfactory. The staff was just as nice and polite and their wait time was less than 5 minutes. I would never go to anyone else.

Dr Woldorff is a wonderful optometrist. I cannot say enough about how well I had been treated as…read moreher patient. Her office staff, however, leaves a lot to be desired. From my very first visit, when I had mixed up the time but they failed to tell me & let me sit there for an hour. Or most recently when I tried to make an appointment, and did not have my insurance card on hand so they refused to set a date. And then to the person who sits in the section with the eyeglasses -- last time I was in there, there were two dead cockroaches on the floor, she was on her phone & my very presence was an annoyance. While I appreciated the lack of pressure sales, this was ridiculous. She barely looked at me as I asked questions about frames. I liked this office for its location & Dr. Woldorff but I will have to move on to another place that seems be fully focused on the patient.

I purchased a pair of airlock style progressive lenses while living in another state that needed…read moresignificant adjusting. I took the glasses to several chain optometry centers was told they couldn't help, The staff at Upchurch Optical were phenomenal. She knew exactly how to adjust them so the progressives worked correctly. Even though I didn't purchase my glasses from them she took much care and time to be sure I could see properly. I will be scheduling my next appointment with them. Thank you!

I have been getting my glasses with Upchurch for over 30 years now. Mike and his staff has always…read morehelped me to find the best glasses that fits me as well as my style. I love the different style of frames that are available to fit your personality. My style is more of an Afrocentric style and I always find frames that goes perfect with my style. I am a life-long customer and will continue to refer my family and friends to be one as well

I can't recommend Dr. Jhala enough! She is an incredibly knowledgeable and compassionate…read moreoptometrist. What means the most to me is the care she showed my mom when she experienced retinal bleeding. She was so attentive and went above and beyond to make sure my mom received the care that she needed. Anyone would be lucky to have her as their optometrist!

I get my eye exam done at this Triangle Visions yearly. Staff here are professional and timely…read more Their remodeled building is bright and welcoming. I don't have to wait long to see the doctor. Once I'm done, I can browse frames and get my glasses cleaned and adjusted.

I love the people who work here. The doctor, receptionist, eyewear specialist, and whoever produced…read moremy last two pairs of glasses, totally rock. Last year's exam led to an upgraded Rx, and the pair I received had multiple, weird, tiny parallel cracks/lines across both lenses. I was even able to take a cell phone picture of the lines on the night I picked them up. I called the office within 24 hours, and they said to bring the glasses back. When I did so, after work (I think, the next day), the receptionist I gave them to for evaluation was unable to see the lines, even when inspecting with ceiling lights and in a back room. Not her fault. She offered for me to bring them back another day for someone else to check them out, but I'd already waited my turn for several other patients to receive services, and I was out of patience. So I decided to just deal with it. At this year's exam, I mentioned the lines, and the eyewear specialist said I could bring the affected pair since they were still under warranty. I also received my normal Rx upgrade (covered by insurance) for my other pair. Both came back perfect. I'm so glad they helped me with the issue, even a year later. The lines in the glasses were not hard to deal with during the year wait, but it was incredibly validating to have them recognize the problem and attend to it so quickly.

Scheduling and the actual eye appointment were a breeze. Everyone I interacted with was friendly,…read morehelpful, and efficient, and up until the end I couldn't have recommended the experience more. Unfortunately, that changed when I met with the optician. I'm not sure if I somehow offended her, but the interaction was incredibly uncomfortable. There was very little communication, and I wasn't walked through the process at all. After quickly picking a pair, I sat there mostly in silence while she handled whatever needed to be done on her end. Ultimately, I decided to leave without purchasing glasses because I wasn't comfortable committing to a pair when I didn't really understand what I was choosing or what was going on. After going elsewhere, I realized I had made the correct decision to leave--the optician there was much more helpful and attentive. What made the experience even more surprising was hearing the other optician in the room helping another customer. She sounded genuinely kind, engaged, and helpful--the complete opposite of my experience. The difference was night and day. At one point, I genuinely felt like I was being punk'd. I'd recommend MyEyeDr for the exam and prescription based on my experience, but I'll be purchasing my eyewear elsewhere.

Over The Top!! What a wonderful team from the front desk to the tech , who did most of the work and…read moreDr Sikes , who took the time to explain how to handle the early glaucoma, cataracts And the epi retina membrane issue i have had for a while.. I don't need to go to Duke Eye Clinic hopefully for a few years cause these people have my back.

When my last optometrist dropped the insurance I carry, I was not looking forward to having to try…read moreto establish care somewhere else but this place made it seamless and easy. They take more insurance plans than most places in this area and their provide exceptional care It took a few weeks to get in but the exam and fittings are a well-oiled machine with the doctor doing all the testing and exam instead of a tech which was nice. Dr. Sykes is very personable and attentive. He was able to find the right type of contact lens for reading and distance so I don't have to wear my wear my readers on the top of my head anymore. My husband goes here as well and they were very patient with teaching him how to use contact lenses. I like that it's smaller and patient-focused-not like the huge doc in a box places. I'd definitely recommend if you're looking for a place for all your eye care needs.

I have been a customer of Rosenstein Vision for 3 years. I bought a pair of frames in January and…read moreone of the temples broke. It was during quarantine, so I was really out of luck because I couldnt wear glasses. I called Rosenstein Vision, and Austin let me know that he would replace them. It was a huge relief to know that I wouldn't have to get a new pair and that I could be wearing glasses again. I feel like by allowing me to have a new pair (without charging me), they are very customer-centric. There was no blame on my part, and they simply said the frames shouldn't have broken so soon. During quarantine, the process for getting the new glasses was easy. I simply stayed in my car and Austin brought the new pair of frames and swapped my old lenses out of the broken frame and put in the new one. I am very grateful that they value me as a customer and allowed me to make this exchange in a safe manner.

Reception and scheduling is rude and unprofessional would not recommend…read more Not sure why this is but it is not nice to be treated badly.

I have not had my eyes checked since I had cataracts removed four years ago. The employees were…read morefriendly, efficient and professional. I was pleased with the technology used to check my eyes and vision. Highly recommend

My 9 year old son is non-verbal, autistic and this location is fantastic with handling his eye…read moreappointment! Crystal, the tech is so comforting and accommodating with my son, the nanny and mom! Her bright smile lights up the mood and experience! We got great photos of the eye and a pleasant and positive experience! Dr. Weyland was very friendly and had a personal touch with my son and put him at ease! Highly recommend this location!

Service: Front-5, Staff-5, Doc-5 Lobby: 5…read moreParking: 5 Date/Time: 3/10/2026 Doc: Dr. Melissa Ogden Going on 6 years with Brier Creek Vision Care and they just get better every visit. After Nakagawara left, I was paired up with Dr. Durham and then Dr. Ogden who is really good and thorough! She explains everything and waits around for questions like you're the only patient she has. If she finds something in your eye that doesn't sit well with her, she makes sure she's satisfied it's safe before she sends you on your way. The staff are all so friendly and helpful. The front desk, intake and even checkout, all seem happy to see you! Their communication vehicles include not just call in but also texting and email. The texting option works well even with scheduling an appointment. You really can't go wrong trying them out! If you're paired with someone that the personality doesn't fit, ask to see someone else next time. They really do a great job getting you comfortable. Highly recommended!

Get rid if the " new patient package" that it appears one HAS to complete before deigning to…read morearrange for an appointment. The Personal details required far exceed that needed for a straightforward eye examination and testing. There is NO need for one to supply detailed medical Information on family when it is only ONE person requesting a simple eye test and is considered very intrusive. If for reasons found at a later date then, and only then, would one need to provide further , very personal , medical Data and information ,

For the most part, the Eye Care Center is indistinguishable from a LensCrafters or something like…read morethat once you're inside it. All of the furnishings and products are the same, and even the layout of optometrists places must be regulated by that same dark guild. The service is really what shines here. I dealt with three separate people just in the process of trying to get information about eye exams and contact lenses, and every one was extremely helpful, speedy, and friendly. It's a welcome breath of fresh air after the terror that some eye doctors can wreak on you. They didn't even attempt to hide any of the normally-hidden fees that these places normally go with. All in all, I was very impressed.

Great service. During my visit, Stephanie identified retina holes, and her staff went the extra…read moremile to help me set up the specialist appointment, before I left that day. That led me to get in ASAP and start treatment that next week. They provide great personal touches. I really appreciate the high quality customer service, which is why I'm willing to travel from Raleigh to Chapel Hill to seen them.