Told me they accept my insurance but was billed differently. Not going back. They called it an out…read moreof office visit or something even though literally in office

The best primary care I've ever experienced in 50 years and let me say I know the medical care…read moreworld! The office support staff are incredibly friendly, helpful, and extremely professional. The medical staff not only take your healthcare seriously and treat you as a whole person (all genders), but they take the time to listen to your needs and concerns. Duke Health has the best Primary Care at Meadowmont!

I've been a patient at the UNC Family Medicine Center at Chapel Hill since I moved to NC over four…read moreyears ago. Check-in is always efficient and I have never had to wait more than ten minutes before being seen. I can only remember one appointment where things seem to lag. In the time that I've been going here, I have been seen by three different residents, all of whom have been great to work with and seemed genuinely concerned for my health. Communication of test results and billing via My UNC Chart is convenient and effective. The main downside that I can think of being a patient at this location is that you typically will only have the same doctor for a year or eighteen months before they move on.

I have been coming here since 2014. When I first came this place was the best. Doctors was nice and…read morefriendly. You would come in and doctors would explain everything so that you understand and the wait was never long. Fast forward to Covid and this place has went to shit!!! All the great doctors left. You don't get responses on my chart for months at a time. When you call for help or questions they are so rude. You get the run around. I am so over this place. I will be finding a new primary doctor and a new place to get my medication. They make everything so hard and uncomfortable.

The room service menu has gotten a lot better. Some of the options are really good and filling…read more They do change the menu ever so often so some items will phase out but for a hospital the Room Service isn't bad

HORRIBLE place! I was scheduled for an appointment even though I was out of network, I said I'll…read morepay out of pocket, they proceeded to schedule me an appointment that I had to wait six months for, only to be called and left a voicemail three weeks before my appointment saying that they were going to cancel due to updated BS insurance policies and there was no other option, wham bam done, even when I again told them I would pay out-of-pocket, they did NOTHING to correct this. At least honor the appointments that were already booked!! Absolutely disgusting, disgraceful, terrible practice. UNC Chapel Hill should be ashamed of themselves! Thanks for nothing!

The staff is helpful and efficient. I appreciated my appointment time being honored…read more This location is convenient and easy to find. There's plenty of parking and the space is spread out inside so you are not too close to others if that is a concern. The person doing the lab draw was fantastic. I usually don't have glowing reviews of that experience. I enjoyed how friendly and kind she was.

Waste of time! When…read moreyou see on their website that they treat ingrown toenails you automatically think, "they must be able to treat a subungual hematoma why else would they schedule me." NOPE!

I have coming here for over 18 years! Love the staff, nurses, and doctors. They are all…read moreknowledgeable, kind and supportive with experience to back that. They service everyone from newborn to geriatrics, and they have a wonder psychiatric NP on site as well.

lies lot of lies! staff is so disrespectful! care is ok at best. the type of care was so bad! all…read morethey do is lie. they said no shots and they try to give me 5!

Cory Annis rocks. I think she's the best doctor I've ever had…read more I am consistently impressed with the amount of time she is willing to spend listening to my problems, discussing solutions (both further medical options and things to do myself at home), and answering my questions. I've had a number of complicated/chronic/mystery health issues that have been ongoing, so there is often much to discuss and try to figure out. But Dr. Annis never makes me feel rushed. Also, it is very refreshing to have a physician that does not seem to work from default assumptions about my lifestyle. Finally, she is pragmatic and frank in her advice. She will tell you when you really must check something out further or treat it, but she will also tell you when you can most likely live with something with no ill effects. In an age when it seems many doctors want to pathologize and treat ANYTHING, this increases my trust in Dr. Annis greatly.

Dr. Tillman has been my primary for 10+ years. She knows me and my medical history very well and…read morethis is important. She continues to educate herself on trends/changes in healthcare. I would rate her as a 4. When I have been ill they fitted me in and if Tillman was not available I was seen by John Vrbek (sp) who I also quite good. I did have an issue with their mental health person but all else including the check-in and lab people has been very good.

If I could give them a zero, I would, and I have never written such a negative review as I am doing…read morenow. I am a Clinical Social Worker and I believe in giving people grace and trying to share positivity rather than focusing on the negativity. But the treatment I received simply trying to get help was disgusting. It started in March 2026 when my PCP sent a referral to the Gastroenterology Department for assistance with my unusual and very complex GI case. They did not accept the referral "due to an error with the referral," but never called me or my PCP to notify either of us of the error. Meanwhile, I was able to be seen at the Cleveland Clinic who unfortunately could not determine what is causing my severe abdominal pain after a life threatening episode of Severe Ischemic Colitis in December of 2025 (which has resulted in constant abdominal pain after eating and severe/debilitating pain if I eat fruits, vegetables, or meats - requiring two ED visits which were unhelpful). So, after the Cleveland Clinic discharged me in May, I reached out to CH Internal Medicine's GI Department to follow up on the March referral, which is when I learned they discarded it and had never called me or my PCP. So I made another appointment with my PCP on 5/17/26 and another referral was sent under "emergent" status (which typically requires a response in 24 hours). I hadn't heard anything by 5/21/26, so I again called their scheduling line. The scheduler (Jenny) was very nice and gently explained that they had decided not to see me. She could not provide a reason why they would not see me. I began sobbing and begging for their help, because no one has been able to help me in almost 6 months. I was then transferred to the Office Manager who was incredibly rude and had no empathy. After explaining my situation and lack of hope, crying throughout the call, she continued to be defiant and even went as far as saying "if you're really in that much pain you should go to the ED." I explained that I had been to the ED twice without any assistance, at which point she insinuated that I was lying when I said that the Duke GI physicians refused to see me as a consult in the ED. She said they had to see me if a consult was requested and I said that she could read my ED notes which clearly stated GI was consulted but declined to see me. She still did not care. She refused to offer any assistance and by implying that my pain was not severe, I lost my temper and cussed at her. I am NOT that kind of person - I am so ashamed of my behavior and have never been belligerent or rude to any healthcare provider. I work in healthcare myself, so I understand the difficulties workers face these days and it hurts my heart to have been pushed so far that I went violated my own values. I am still without any assistance and am so hopeless. I cannot understand how a medical practice could turn down someone (with health insurance) who was begging for help, without any valid reason (they could have said my needs were too complex, but to repeatedly lie, was horrible) or any recommendations on other providers who might have been able to help. I hope that no one who is suffering has to experience this kind of treatment by a healthcare professional. And I certainly will never go to any UNC facility after this experience.

I've been seeing Dr. Metz for 10 years now, and I am so lucky to have her as my primary. [She was…read morereferred to me by a friend when I moved to Chapel Hill.] She is attentive, knowledgeable, genuinely accepting of everyone and a great communicator. I feel like she is my partner in my health and is always willing to work together to find a way that will work, even if it means referring me to someone outside the community she is used to working with so that my insurance will cover it. The office staff are terrific, and the others doctors I have seen in the practice, which admittedly is not very often, were also wonderful. You can't go wrong with these people. They will treat you well.

Of course everyone's experience can be different, but I'm really glad that I decided to go to this…read moreplace anyway! My therapist recommended them as a health at every size provider and I saw NP Norwood. She was really wonderful and explained things to me in a way that I had never heard them before as well as took the time to chat with me. Her medical assistant also made me laugh and we were really able to connect as well. Additionally, it was wonderful to see all of the LGBTQIA+ affirming decor around the practice . This place is my new go to for primary care and women's health!

Dr. Maggie Williams is a terrific doctor. You can tell she actually cares. Spends time; answers…read morequestions thoroughly, and seems to care about every little aspect of your health -- as well as your overall well being. Go find her bio on the PAMF website, I found it accurate. I was a new patient about nine months ago, and have seen her three or four times now. Would highly recommend.

Review of Dr Maggie Williams of Palo Alto Medical Foundation (PAMF) -Los Altos on Distel Circle…read more Let me start by stating that I am very skeptical of the medical profession in general - has to do with my childhood. Therefore, I am not keen to praise doctors. However, PAMF has a wonderful, smart, caring family doctor that I am compelled to recommend. Her name is Doctor Maggie Williams. Dr Williams is smart, dedicated, experienced, and caring. I have had some major medical issues which Dr. Williams expertly diagnosed and has been helping me resolve. My daughter has a medical issue that her pediatrician and gynecologist misdiagnosed but Dr Williams was quick to diagnose correctly. Dr Williams is conservative and logical in her approach to treatment. She listens and asks intelligent questions. She will order tests when appropriate and will refer patients to specialists both in and outside of PAMF. She will take the time to answer your questions and concerns. She really cares. Like I said, I am very skeptical of the medical profession but if you are looking for an excellent family doctor, then check out Dr. Williams. Link to Dr William's web page on the PAMF website: http://www.pamf.org/providersearch/?sitecfg=41&vs=detail&action=providerdetail&masterid=18890&isLevelOne=1&recId=ps113720sp11372098200938&healthplans=1&physname=Maggie A. Williams, M.D.

Dr Lawrence has been our family doctor from the day we brought our first daughter in 18 years ago…read more. They are consistent reasonable. They refer when needed. Spend the time to really have conversation. Give good advice. Knowledgeable helpful and they have been there through everything... We trust them without reservation....

Up until today I never thought that I would be giving a good review to a doctor. In the past, I've…read morehad some good, and I've had some absolutely awful doctors, but Dr. Caulfield and the staff at Carrboro Peds and Internal Med actually made me happy to be there. The front office staff was very sweet and helpful. I only waited maybe 10 minutes to be taken in the back by a very kind nurse. And, only waited about another 5-10 minutes before Dr. Caulfield actually came into examine me. She was very thorough, asked lots of questions, talked about my options, and explained why she was choosing to take a certain course of action. She has a very friendly personality and is extremely knowledgeable. I felt like I was in great hands and really couldn't have been more pleased with a doctor's visit. I don't have any kids, but if I did, I would absolutely be taking them to Dr. Caulfield and staff. They are a great practice and I am grateful to have found them!