Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

Great experience! Dr…read moreKenneth Garza and his team are professional and super friendly. Made an appointment for the annual vision check and was promptly greet upon entering the office. Minimal time. Dr Garza pays attention to listen to my questions and did not rush to go see his next patient. The staff patiently spent time to explain eyeglasses quotes - no pressure to purchase at all. The office is clean throughout. Highly recommended! Check them out if you're looking for an eye doctor around the area.

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Dr Hollingsworth is the best eye doctor in town. He is Knowles, friendly, professional and takes…read morethe time to get to know you and your eyes. We have been coming here for years and are so happy to have found someone as caring as him. Appointments are easy to get and they let you know upfront how much everything will be. Do your eyes a favor and go...see him!

Great, thorough care! I appreciated how much time the doctor took to explain everything to me.read more

I love Dr. Conner, and I don't say that lightly. This is my 3rd year going to her. I recommend…read moreher to family and friends. I have been wearing glasses since I was a child, and contacts since high school, so I kind of know what I like, and I've been to countless eye doctors. She isn't pushy with new or different products, like I've experienced in the past. She is kind, personable, and listens to you. She doesn't rush you out the door either. She also has this amazing camera that takes a picture of your entire eyeball, and she told me that shows so much of what she needs to see on/in your eye, that she rarely dilates. When my mother in law went to her, that machine showed her cataracts clearly. I will never go to another eye doctor while I live in this area.

Very unfortunate that I could not be seen. I waited 20 minutes past my appointment time, only to…read morehave to cancel the appointment because they were two patients behind and I needed to return to work promptly. I am told the wait time here at this office can be long, so if your schedule is not flexible, I recommend not coming here.

I've been a patient since 2015. It was always an easy experience each year up until last year. The…read moreone provider wanted to refer me to another doctor but never told me who it was or had them call me. I see doctor Gaddis this year for an issue and while I am in the waiting room, her front office was rude and made humiliating jokes at my expense. I go in to see Dr Gaddis and she acted like I was wasting her time and rushed me out. Today I call to obtain all my records and they made no attempt to find out why I was leaving or made an attempt to keep me as a patient. After 11 years of being a patient, I expected better.

I am a long time patient of Dr. Kryder . I am in my 60's and have worn glasses or contacts since…read moreage 10. I have had countless exams . Dr. Kryder is hands down the best . He has top equipment and explains everything throughly . During a stretch of 2 years of virtual meetings, I develop dry eye . He diagnosed the cause , put me on a regimen to fix it , and it resolved . The ladies in the frame shop are fabulous. I think everyone of them have waited on me . They are outstanding. Don't hesitate one second to go!

I had an emergency eye situation and needed to see an optometrist the same day, and this office…read morewent above and beyond to help me. As soon as I called, the receptionist, Donna, immediately heard the concern in my voice and scheduled me for their first available appointment, which was just 30 minutes later. She quickly gathered my insurance information over the phone and made the entire process smooth and stress-free. When I arrived, I was seen very quickly and spent less than 10 minutes in the waiting room before being taken back. Dr. Cole was absolutely amazing -- professional, kind, and incredibly efficient. He addressed the issue with my eye right away and resolved everything during the visit. I was in and out in about 45 minutes, and I left feeling so relieved and well cared for. I'm extremely grateful for their responsiveness and excellent care, and I highly recommend this office to anyone needing prompt, compassionate eye care.

Lake Forrest Office. Prescription glasses were not correct. Reported the issue as soon as I…read morereceived my glasses. I was told twice that someone will get back to me to resolve the issue but never got a call back. I am not sure if this is an issue at this location or it's a culture within the chain that they do not fix their mistakes. To be safe, avoid this company. There are many other reputable companies. Next time I will go to Costco. They are far better company and value customer satisfaction.

Amazing eye Dr that always gets my prescription right! He is very thorough and makes sure to listen…read moreto my concerns. Everyone that works there are very friendly which makes for a very pleasant Dr visit.

Best Eye Doc I've Ever HAD! Had me seeing 20/20 in less than 10 Minutes & That is saying a TON!…read more Great Price, no hassle, in & out, GREAT TO GO! Super NICE! If you need new glasses this is the Doctor for you. I busted both my old pair. They REQUIRE YOU to get a New Prescription! That is for Good reason! Your Eye Sight will change. Once you have your new Script from these guys you can buy your glasses from anyone. I just walked into Sams & got two new pair. If you like Sams, then you know they have fair prices. If you need new glasses then trust me, you will love this PLACE!!

I don't know what happen to this eye doctors office I guess acquired by Me Eye Doctor but they were…read moregreat a year ago and now no calls to tell you your glasses are ready, machine can't cut the lenses, ordered the wrong contact brand for my wife she had to go else where for the ones she wears. 700 for lenses to existing frames I have had to go back and ship them our again cut and don't fit in the frames properly. It's not just follow up or customer service it's just bad business when they were so good last year. Tough to get a high level of customer service and it's getting worse everywhere you go, people that work in business just don't seem to care about customers

I have been a patient and customer at this clinic for 3 years, and I like Dr. Alfieri a lot, and…read morereceived good service from the associates. BUT... - and it is a huge BUT - when I called to make my annual visit appointment in April of this year, and inquired about COVID precautions, I was told that the only precaution is that masks are "recommended" but not required for patients. This is irresponsible and reckless, and I could not believe that a MEDICAL facility where close contact to the eyes, nose and mouth is their business would, after over 1 year of a pandemic, be so tone-deaf. I guess they are catering to the science deniers and don't want to lose the customers who don't believe in masks. I have since had a visit at Eye Site in Allen and I was very impressed with their risk management practices: only one patient in at a time, doors locked until you call, temperature screening at the entrance, double masking from the associates, mandatory masks for the patients, protective screens at every risk area, hand sanitizing required at every step. They won me over and Pinnacle Eye Associates has lost me as a customer. Good luck to you and your patients and please don't spread more COVID-19

I was late and called, estimated 10 minutes. I arrived 11 minutes late and they said I'd have to…read morereschedule. I complained and they saw me. Gladly because the doctor was great. She was professional and proficient. Then to picking glasses. The young lady had an arm full of ink. I thought, oh no. Wrong. She was helpful patient kind and delightful. I'll call it 4 1/2 stars. I'll be back next year

First time here was a great visit. Young lady with a heart helped me out and explained benefits…read morevery well. The process was seamless

I DO NOT RECOMMEND THIS PLACE. The staff office is rude and unprofessional. As I arrived at my…read moreappointment, the office was empty, and unfortunately, due to the construction happening in the area, I was 9 minutes late. The staff member was quick to turn me down without asking or calling to check on clients. This is so inconsiderate and unprofessional.

Had recently appointment with Dr. Allen Quach. He addressed all my concerns and provided great…read moreservice. Thank you Dr. Quach.