I've been a hardcore fan since they were on Eldorado, and now I pay out of pocket for VSP since my…read moreinsurance doesn't work here. I love the staff and I need to get in soon to get my five pair of glasses updated. I'm a customer for life!

One of the worst experiences was calling the front office. They are unprofessional and rude. Never…read morerecommending or going back to them!

We have been coming here for hears. I have really good insurance through my work so that helps to…read moreafford the high prices. There are pros and cons of this place. First, Dr. Castro is excellent, skilled, and caring. Highly recommend. The office works to get you scheduled as quickly as possible. They have good availability. Appreciate the hiring reflects a diverse community. One gentleman who helps me adjust my glasses is just kindest most helpful technician ever. I really appreciate how he makes sure my frames fit well. Not everyone in the office is the kind and helpful. And one time, my family member passed away and I ended up being 7 minutes late to my appointment. They treated me so mean. I was nearly in tears but they berated me for being late. One staff member makes fun of me for my personal preferences. However staff have worked here for years so they must love their jobs. That says something for this business.

I've been a customer of this dentist for 3 years and they would not even let me buy one box of…read morecontacts because my prescription expires on 1/25/2026 and it is currently 1/2/2026. Since when can you deny customers who have an active prescription??? I live in Louisiana now and can't drive to Allen, TX just to give them an exam so that they will let me buy contacts. It's sad that a customer with a perfectly active prescription can't even buy contacts when they need them.

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

We moved to Texas almost five years ago and have had a great experience at every visit. My husband…read moreand daughter have also been seeing Dr. Bita Garza for their annual eye exams. She is knowledgeable, friendly, and takes the time to connect with her patients. Tami in the office is also amazing helping with any questions or issues with eyewear. I would highly recommend their office.

Lake Forrest Office. Prescription glasses were not correct. Reported the issue as soon as I…read morereceived my glasses. I was told twice that someone will get back to me to resolve the issue but never got a call back. I am not sure if this is an issue at this location or it's a culture within the chain that they do not fix their mistakes. To be safe, avoid this company. There are many other reputable companies. Next time I will go to Costco. They are far better company and value customer satisfaction.

I had an emergency eye situation and needed to see an optometrist the same day, and this office…read morewent above and beyond to help me. As soon as I called, the receptionist, Donna, immediately heard the concern in my voice and scheduled me for their first available appointment, which was just 30 minutes later. She quickly gathered my insurance information over the phone and made the entire process smooth and stress-free. When I arrived, I was seen very quickly and spent less than 10 minutes in the waiting room before being taken back. Dr. Cole was absolutely amazing -- professional, kind, and incredibly efficient. He addressed the issue with my eye right away and resolved everything during the visit. I was in and out in about 45 minutes, and I left feeling so relieved and well cared for. I'm extremely grateful for their responsiveness and excellent care, and I highly recommend this office to anyone needing prompt, compassionate eye care.

Dr. was patient and explained everything throughly to me. I wasn't expecting to like a pair of…read moreglasses but the power couple here are good at what they do. The experience of eyeglass shopping was easy and quick for me. Great experience overall

I booked an appointment here based on the other 5 star reviews and well, you won't be surprised…read morethat mine is also a 5 star review. When you first walk in, the reception area and frames section are very bright and clean. I love the exposed wooden beams. Everything, including exam room was clean and inviting. It may seem silly but they have an air purifier that was humming and felt like a calming, white noise while you wait for the Dr. I arrived 15 minutes early just in case I needed to do anything extra with checking in since it was my first visit. I had completed the new patient paperwork online ahead of time but gave myself that extra time just in case. Turns out, I didn't need it but no problem. The receptionist was welcoming and friendly while checking me in. My appt was set for 11:30 and at exactly 11:30, Chloe - Optician called me for the initial exams. She was very thorough and detailed every step and what she would be looking for. We had a friendly conversation and then she placed me in a room at about 11:50. I'm giving time stamps to help manage your expectations but of course, every patient may take less or more time depending on your needs and questions. Dr. Kirscht arrived at 12:07 for her part of the exam. She is kind, friendly, knowledgeable, thorough, and never made the visit feel rushed. She explained things I had never been told before and truly help my understanding of my vision, eye health, and needs going forward. Once finished there, the receptionist (I apologize I didn't catch her name), escorted me back to the front where she introduced James -Optician to help me select frames and discuss options. James was very kind and friendly, helpful, and knowledgeable. It's hard to pick out frames when you can't see yourself so I trusted his judgment. He gave great feedback and I found a pair pretty quickly that I loved. I was also able to purchase for $40 a pair of magnetic sunglasses frames for my glasses! I loved that this option was available. He also took time to explain what insurance covered and any out of pocket expenses. A bonus was I am able to pay 50% up front and remainder of balance when I pick up my frames which is a wonderful option for those needing it or just wanting to. I walked out by 12:50! So a little over an hour for everything and that included discussion of a Retina specialist. (Yes, I'm being referred if you read this pray for me ugh!) I've visited two other places in Allen for eye exams. None have been horrible or bad experiences but; I loved the vibe here, the welcoming staff, the clean environment, and the wealth of knowledge they all have in their field of expertise. Out of the 3 - this is by far my favorite. James was not pushy with up-selling nor try to talk me into grandiose frames that cost the most. It felt genuine and honest. I appreciate that. It's easy to see why they continue to receive 5 stars. If you're looking for a vision home - Delta Eye Care is calling!

Dr Hollingsworth is the best eye doctor in town. He is Knowles, friendly, professional and takes…read morethe time to get to know you and your eyes. We have been coming here for years and are so happy to have found someone as caring as him. Appointments are easy to get and they let you know upfront how much everything will be. Do your eyes a favor and go...see him!

Great, thorough care! I appreciated how much time the doctor took to explain everything to me.read more

Professional, friendly and accommodating staff, place is very clean. I came back after my first…read moreappointment since the eyeglasses rx seemed a bit off, they rescheduled me right away without any issues . They did a thorough exam . I came back again the 3rd time since the eyeglasses that I bought from them had the nose bridge pad fell off, I was told to come anytime I am available and they can take care of it right away , which they did. So all in all I'm happy with the company .

We recently moved to Melissa, so we are transferring all of our doctors closer to us. I looked at…read morethe reviews and they didn't lie. The experience was incredible from the time I walked in this morning. I arrived 15 minutes early they took me in, got me check in, ran all the preliminary eye exams, and I was able to see the doctor. The ENTIRE staff took such good care of me. I even had help picking out a new pair of glasses! I will continue going to Melissa Eye Associates for as long as they are located in Melissa. I spent an hour at my eye appointment, it was thorough and I felt very taken care of by the staff!