I came in there and was helped by Alexis and she smelled like cigarettes so bad . Was very rude to…read moreother employees she worked with .

Five-star experience every time. I've been coming to America's Best Contacts for 7 years and they…read morenever disappoint. Today I was running late due to traffic, and Monica kindly helped me push my appointment back so I could still make it on time. The whole team is always so welcoming, and Johnathan did an excellent job explaining everything clearly. You can tell he really knows what he's doing. Highly recommend!

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Went to get some help with broken broken glasses. He changed the frames for free. No charge for the…read morenew frames.

Great experience! Dr…read moreKenneth Garza and his team are professional and super friendly. Made an appointment for the annual vision check and was promptly greet upon entering the office. Minimal time. Dr Garza pays attention to listen to my questions and did not rush to go see his next patient. The staff patiently spent time to explain eyeglasses quotes - no pressure to purchase at all. The office is clean throughout. Highly recommended! Check them out if you're looking for an eye doctor around the area.

Best business of this kind in McKinney, and one of the best I have ever tried, in 4 different…read moreStates. From the moment I called for an appointment, to the on-time check in, to the courteousness of every associates, to the latest technology, everything works flawlessly. Dr. Hua, whom I have seen for years, is one of the most prepared and knowledgeable eye-doctors I know. She listens well and answers clearly and fully to your answers. Her bed-side manners are excellent. On an IMPORTANT side note: their COVID-19 practices are world-class. It felt like the safest experience I have had doing anything in the last year, despite being a close-contact environment. Big KUDOS to Dr. Hua and staff for helping the community fight the spread of the virus further.

I'm just stunned at how I was talked to by the front desk lady…read more I came in asking if I could purchase lenses for a pair of frames I already owned. After some back and forth I provided the prescription, paid for the lenses, the girl took measurements for pupillary distance etc. and I left my frames. Said they'd call in about a week whenever they were ready. Great. Within minutes the same girl called and said she had accidentally broken my frames, and she guessed I could come back and get a refund. I was a bit surprised (and disappointed) and asked if they could just void the sale. She says no, you have to physically come back in. Ok... so I drive back with my kids in the car, and a different woman is sitting there. Very abrupt, asks what I need. I said who I was. She smirks and says in a nasty tone: Oh yes, well we're going to be NICE. We're going to be NICE and give you a refund. Stunned, I clarified, they were my frames?? that you all broke? Not even frames I bought here - I'm getting a refund for lenses that can't be delivered now?? (What other option is there but to refund it since the labor and product are not going to be delivered??? Not to mention you all breaking my frames, and not even saying "sorry about that!" ????) However I bit my tongue, not wanting to escalate the situation. The woman looked at me with disdain and sneered: Yes. But It's final sale. (Again, what does that matter if there is no longer a sale?! I'm not returning a product because I'm not satisfied, you BROKE my frames!) The entitlement and attitude this woman had was unbelievable. I have been looking for an in-person eye doctor but I will absolutely not be returning. I would avoid unless you're ok with potentially being treated like crap by the front desk staff.

Great quality, excellent price. The stuff is very…read moreprofessional and competent. I have been buy my glasses at eyelab for the last 4 years, and they always delivered it.

Eye tec didn't clean the eye gear equipment. The doctor had to instruct the tec to wipe down the…read moreequipment for eye exam. The 2 for $89 deal was a bait and switch for glasses and lens which ran up to $40 0-$500. Opted for just paying for exam at $89. Wasn't offered to test out prescription in store before leaving with glasses or contacts. Very uncertain if prescription is correct.

Our entire family goes to Alpha Optical for eye care. Dr. Upchurch stays up to date with current…read moreadvances in the field and has helped us with accurate diagnosis and treatment. He cares for the individual and takes time to both listen well and ask follow up questions. The staff is knowledgeable and helpful. Fittings are top notch and when I had no idea about what choosing new glasses, Chase was so helpful in helping me find a pair that was lightweight and met my needs for when I'm not in my contacts. Another thing I love about the practice, is that they keep an eye on things that might be developing, so that nothing slips through the cracks. They come highly rated & recommended by our family.

Our family of 9 has gone to Dr. Upchurch for more than 15 years. He is thorough, careful and…read morecaring, taking plenty of time to get it right. He and his staff are kind and courteous and helpful, making appointments as soon as possible, and staying on schedule. You will not have to wait long in the waiting room. I know that Dr. Upchurch gives of his time to also help people in third world countries -- he truly cares. You will not be disappointed. He will take great care of you -- he's trustworthy.

Great customer service today. Went in looking for…read morereplacement nose pads for glasses we bought here over a year ago. They had the ones we needed and replaced them in store.

The sassy manager is rude and dishonest. I wouldn't recommend this location. I've been going to…read moreLensCrafters at other North Dallas locations for years and always bring my own frames because I'm particular about the style. This rude "Manager" aka white male, told me they don't allow outsiders' frames to be used. I said, "Really?" but didn't waste my time arguing with this person, and I walked out to go to another location where they had no problem ordering lenses for my frames. Stay away from this location until they hire NEW management team!!

Quick in and out. My…read moreglasses were ready nd they did inform me of my warranty which covers any damage to the glasses for a year

From the owner: If you ask Dr. Jonathan Sher what he loves most about Optometry, the answer might be a surprise. He…read moreenjoys the science and the chance to use high tech equipment on the job, but it's the patients that make him excited to come to work. Family Atmosphere Texas State Optical of McKinney has developed a loyal group of clients who return yearly for their Mckinney eye care. Dr. Sher looks forward to seeing them and hearing about their lives over the previous 12 months. He is also quite fond of the staff at TSO, giving them credit for the family-like atmosphere. "What I hear repeatedly, is the reason our patients like coming here is that they love the way they are treated. They love the staff. The staff is awesome and treats everyone like family."

I can't believe they have the nerve to send me an invite for a review…read more This is the worst "I don't care" place I have had the misfortune to visit in 30 yrs of wearing glasses. Will not elaborate the "abuse of service" suffered but - BEWARE!

I've never worn glasses before when in my 30s I notice my eyes feel strained and I can't read as…read morewell as I used to I knew I needed an eye exam. I didn't want to go just anywhere, I wanted an honest diagnosis & someplace I could trust. Perspective Eye Care had excellent reviews on Yelp and Google and when I called to make an appointment they got me right in. They made it really easy and smooth to have an exam and let me know I wouldn't need to get my eyes dilated, which was important since I needed to drive myself after the appointment. I was greeted with friendly smiles and was seen at my appointment time. Dr Gonzales was so kind and did a thorough job of examining my eyes, answering all my questions and explaining her findings. Confirming my need for reading glasses I was extremely pleased to find they have a store on-site! I was able to peruse all the glasses they had in store while they processed my insurance coverage for lenses. I picked a great set and within four days they had filled them with my prescription & were ready for pick-up. Glad I found Perspective Eye Care & Dr. Gonzales

Dr Hollingsworth is the best eye doctor in town. He is Knowles, friendly, professional and takes…read morethe time to get to know you and your eyes. We have been coming here for years and are so happy to have found someone as caring as him. Appointments are easy to get and they let you know upfront how much everything will be. Do your eyes a favor and go...see him!

Great, thorough care! I appreciated how much time the doctor took to explain everything to me.read more