Great selection and great service. The best eyewear center I've ever had!! The frames and lenses…read moreare fantastic. And the prices!!

Absolutely, 5 stars best customer service we've experienced from a small business owner. They both…read morewere super knowledgeable, affordable. Check this place out they have any designer frame you can image and if it isn't in the store they can order it for you. Fast, reliable and super efficient. We absolutely recommend and they have our business forever!

**Amazing service by Blake!**…read more I went into the store to get a screw for my sunglasses. Blake walked up and asked if he could help and I'm glad he did. He took the time to not only replace the screw and assemble my glasses again, he polished and tightened them as well, all at no charge and taking to me the whole time. The definition of above and beyond. Now I'm thinking about new glasses and I'll be back to talk to Blake. The whole store is awesome, thanks guys!

This review is for the Sunglass Hut located in the Stonebriar Center. We went to return an item on…read more3/26/19 at 11:30am and did not have a pleasant experience. Glory asked us why we wanted to return the sunglasses - understandable question. We told her that we could not put a prescription on the sunglasses and her response was " If you had purchased the glasses here I would have told you that". Not an appropriate response from her. She couldn't find our profile, we had to repeat our address to her several times. Her condescending demeanor and lack of attention was unnecessary. Needless to say I will not be shopping at this location.

Lots of designer selections! Sizeable and returnable within 30 days!!! Yess go get summer ready…read morewith some new shades!!! Or y'all call em sunnies haha It was packed little hut and not much parking because the outlets of course. Friendly help! You gonna spend some $$$

The manager this location is great... I also have to come in the sales agents there especially…read moreEthan. He goes above and beyond to ensure customer satisfaction never disappointed when I've had to go into store for anything. Great star great location.

Service is A++++ Paul is great to work with and he has an excellent selection of frames. If you…read moreappreciate good craftsmanship in eyewear- definitely make an appointment with Paul to see what he has! He will also take his time to work with you and find the best fit. Not just shove a bunch of glasses on your face that you don't like! Will be referring him to everyone.

My favorite place for eyewear. Mr Cho is very knowledgeable not only about the eyewear (I wear…read moreTheo and Salt) but about all the going's on in Frisco. I enjoy visiting in a zero pressure environment where I can take all the time I like while trying on new frames.

Fabio was very helpful and patient with me during my process of getting my glasses! probably my…read morefavorite location to go to.

We came into the store and there were two other guests in the store and only one customer service…read morerepresentative. We came in to get an adjustment with my daughter's glasses. We waited over 20+ minutes and were never acknowledged by the representative until he was free to service us. The management needs to look into ensuring there is enough coverage to take care of customers and train them on customs and courtesy.

Mary was very helpful and amazing at getting my bent sunglasses back to their original shape. I…read moreappreciate how sweet she was and how helpful she was and I'm glad that I can wear my glasses straight on my face now. Best of all the adjustment was free.

I recently lost a screw from my Ray Ban sunglasses and tried to fix it myself without luck. So took…read morethem into the Sunglass hut inside Macy's at Stonebriar Mall. The store manager was very helpful. He had to remove part of the old screw, rethread the glasses then insert a new screw all at no charge. Then he straightened and cleaned them. This is the quality of service that goes with a quality product.

So, I have quite a few glasses, Cartier, ic! Berlin, etc. I tried on a pair of IC, the guy gave me…read morea price for prescription including the glasses. I asked him for the name of the glasses and he said we don't give out the names of the glasses. So basically what he's saying is he's afraid the price may be more than at other boutiques and doesn't want me to price them out. That alone is telling me he's hiding price on the glasses. I needed to know the size of the lens so as to compare my other IC's for prescription purposes and size over my eye which I could compare online then order them there if I wanted something larger etc. But this practice of not telling a customer the name of the frame is a very deceptive practice. If they're pushing the price up too high and have to hide that it should tell you everything you need to know. Dishonest. I won't be back. You know I know that the names are on the frame I asked him for the name of the frame and he wouldn't give me the name or hand me back the glasses. He simply said we'll have the name in our computer here for you. That's not forthcoming!

I went in just for glasses. I came in saying how I wanted someone to help me find a pair that…read morelooked good on a face and someone who would tell me what didn't look good. (it's hard enough trying them on when you can't see. There's nothing worse than someone saying everything looks good on you, because let's face it that's not true) Dai helped me out and he was awesome from start to finish. I told him I'm find to be pushed out of my comfort zone and he did it. He walked though what we discovered what looks best on my face. So I feel confident that I could go in next time and say exactly what pair I am looking for. He was super friendly and helpful. I was a little worried that the location would mean these glasses would be more expensive than the silhouette glasses I would usually get, but I was surprised that they were much cheaper. I was able to get two pairs for almost the price of one of my old go-to brands. They have a fun and some very unique glasses. I am getting so many compliments on my new ones. I recommend them and especially Dai for helping you step up your glasses style.

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

The atmosphere was wonderful. The doctor was very kind, extremely skilled, and polite. I bought…read morecontacts and glasses. The doctor was able to get me to 20/20 after 5 surgeries.

I have had a few issues in the past . The service is inconsistent..I went in and stated my Medicare…read moreinsurance...they were not helpful and wanted to only upsell me...well went online...and ordered glasses single vision for all covered under my Medicare insurance....in the -ast depending on who waits on you. Same issues. Always the hustle...

I did not like customer services, I did not feel welcomed. Also limited product offer in lenses and…read morecleaning products.