So, I have quite a few glasses, Cartier, ic! Berlin, etc. I tried on a pair of IC, the guy gave me…read morea price for prescription including the glasses. I asked him for the name of the glasses and he said we don't give out the names of the glasses. So basically what he's saying is he's afraid the price may be more than at other boutiques and doesn't want me to price them out. That alone is telling me he's hiding price on the glasses. I needed to know the size of the lens so as to compare my other IC's for prescription purposes and size over my eye which I could compare online then order them there if I wanted something larger etc. But this practice of not telling a customer the name of the frame is a very deceptive practice. If they're pushing the price up too high and have to hide that it should tell you everything you need to know. Dishonest. I won't be back. You know I know that the names are on the frame I asked him for the name of the frame and he wouldn't give me the name or hand me back the glasses. He simply said we'll have the name in our computer here for you. That's not forthcoming!

I went in just for glasses. I came in saying how I wanted someone to help me find a pair that…read morelooked good on a face and someone who would tell me what didn't look good. (it's hard enough trying them on when you can't see. There's nothing worse than someone saying everything looks good on you, because let's face it that's not true) Dai helped me out and he was awesome from start to finish. I told him I'm find to be pushed out of my comfort zone and he did it. He walked though what we discovered what looks best on my face. So I feel confident that I could go in next time and say exactly what pair I am looking for. He was super friendly and helpful. I was a little worried that the location would mean these glasses would be more expensive than the silhouette glasses I would usually get, but I was surprised that they were much cheaper. I was able to get two pairs for almost the price of one of my old go-to brands. They have a fun and some very unique glasses. I am getting so many compliments on my new ones. I recommend them and especially Dai for helping you step up your glasses style.

I love eyes of Starwood for their stellar customer service, professional and care of the needs of…read morepatients. I have been going to this establishment for 12 years now and I continue to go because I'm like family now. The team is amazing. Dr. Patterson has taken excellent care of me and the staff has been amazing as well.

I have always had a great experience here and the customer service is awesome. I like to stay…read morewithin my insurance limits and they don't try to over sell you. Great selection of frames and takes about five days to get them back. I will be back next year. Make sure you give them a try.

What's not to like? My 20 year relationship With Warby Parker that started out online,continues…read morewith this newer store. Great staff, knowledgeable service and great selection make buying new specs a breeze. If you've never done business with WP,I recommend you,Go!

Our associate was Anisha and she was impeccable with good knowledge of our needs as we are over 65…read more Anisha spent quality time answering all our questions and exceeding our every expectation in eyewear. Because of her attentiveness to our needs, we spent more than we had anticipated and purchased top quality eyewear! Anisha is a winner and a born leader to us-you all have some awesome assoctaes at this location...including the most personable Aneeq and thoughtful Asher for us old folks...we WILL be back and recommend these associates to others-thank you much!

Top notch service and friendliness. Repaired my broken…read moreglasses within an hour he quoted and saved me from buying a new pair. A sincere thank you.

This place was amazing!! The owner was super fast in fixing my broken glasses and took me longer to…read moredrive there than it took him to fix them Definitely recommend this for anyone needing their eye glasses fixed

Nice place to get eye exam or glasses. Very friendly staff and most insurances are accepted. Has a…read morevariety of frames to choose from and even tinted lens. Easy to spot in parking lot area in Lewisville by main street. Not very busy so easy to go in and out during weekdays. Busy on weekends sonetimes. Eye doctor is very caring and detailed. She genuinely cares about you and not just try to sell you on things to get your money like most. I trust her and this place to come only here.

My original review was written after my visit last year. Editing to include my experience from…read moretoday. Made an appt for a yearly exam, hoping it would include thorough macular degeneration exam. When signing in, I was asked if I had completed the forms sent to me earlier. Despite getting two appt reminder emails, and at least that many reminder texts, none of those included a link or anything about completion of forms, so I was given forms to read and sign at the office. After sitting down, an asst came over to "clarify" that there would be a $45 charge today, not covered by my insurance. What for, I asked, since I was not charged anything at all last year? For "the prescription" I was told. I said, what "prescription"? I had cataract lens replacement years ago and have only OTC readers now. She just said, it's for you to get a prescription. I wasnt aware I *needed* a prescription, but thought maybe this was some kind of term involved with checking the macula, so I said OK. Exam complete, no need for a glasses prescription per Dr., back of the eye looked at via photos, no apparently degeneration happening. Dr. said I needed to come back to have a more indepth retina exam to be sure". As I checked out, I once again asked about the extra $45 charge. A different asst said, "It's for your glasses prescription" I said, none was given to me, since I don't NEED one. Oh, she said, you should have scheduled your appt for a "Full Eye Exam", then insurance would have paid for it all. What? How was *I* to know the exact verbiate to use when I called? And why wasnt this clarified on th phone while making the appt? She said she was sorry, and would make a note for next year to the effect that I don't need a "prescription". I said the communication on this issue was very poor and surely she could understand why this was irksome. She merely smiled as I handed over my credit card. In any case, no, I will not be making another appt here for macular or regular eye exams. I am fortunate to be able to pay the $45 but wanted to let people know that they should be v-e-r-y careful with their verbiage when they make an appt here. Dr. did do a thorough regular eye exam, but somebody needs to address communication issues here.

Awesome staff and always very helpful! So many options to choose from and on top of the very…read morefriendly staff, I got a great price for the glasses that I chose.

My husband and I have been going to the Vision Center at Walmart in Prosper for several years…read more Suzan Saleh has over 15 years experience and is excellent with negotiating insurance coverage as well as ensuring accuracy with prescription details, including prisms. Professional and very caring. Excellent pricing. Highly recommend!

I would give them zero stars if possible. I would definitely not recommend them! My previous eye…read moredoctor quit taking my insurance and I went to Rosemore because it was close to home. The doctor told me I had dry eyes and the beginning of cataracts. My previous eye doctor had never mentioned this to me. He prescribed Meiobe which can have a ton of side effects. I only took it a couple of times & it made my eyes blurry. He also told me I had an ingrown eyelash, which I couldn't see or feel. He said even though it didn't bother me it bothered him so he supposedly removed it & he charged it to insurance. He wrote a new prescription for eye classes. I picked out of frames. I was told they were on backorder. I called several times & they weren't available. After a couple of months, I picked out some frames at another place and had my prescription filled. The prescription was way off. I went back to the Rosemore eye care and was told that I would have to get a new eye exam and pay for it because I got the glasses somewhere else. They actually told me that the other place might've put the lens in backwards I went to Plano eye associates in Plano and got a new exam. I do not have dry eyes or cataracts. The rosemore eye prescription had gone from a two to a three for my prescription and the new exam showed I needed a 2.5. I got the new prescription put in my new frames and they are wonderful. Rosemore only cares about money. They don't care about you.

Great eye doctor, and great service. This place is amazing. They treat you so wonderfully as you…read moreenter with wonderful smile is the eye doctor is very thorough, examine my eyes and re-examine to make sure that all is well. Return visit for my eye, glass selection and fitting for my lenses. Great experience.

Kathy and Total Eyecare and Eyewear Gallery staff in Cross Roads have beenboth professional and…read morecourteous during the 4 years that I have been visiting them. Exams are quick and specific to meet my needs. The vast array of modern and stylish eyeglass frames from famous designers have allowed me to select the exact frame that fit my face. I have recommended Total Eyecare to friends who value eye frame consultants that help a client pick the eyewear that is best for their lifestyle.

I suspect t this place is permanently closed. Got an exam and the contacts did not work at all…read more I've been calling and Leaving messages for weeks and no one ever answers the phone or calls me back. What kind of business gives you a bad script then disappears? Go to a more reputable provider. This one won't even get back to you in an emergency.