Nice place to get eye exam or glasses. Very friendly staff and most insurances are accepted. Has a variety of frames to choose from and even tinted lens. Easy to spot in parking lot area in Lewisville by main street. Not very busy so easy to go in and out during weekdays. Busy on weekends sonetimes. Eye doctor is very caring and detailed. She genuinely cares about you and not just try to sell you on things to get your money like most. I trust her and this place to come only here. read more

Colony Vision Center - Front of business. - Optometrists Near Me - The Colony, Texas

My original review was written after my visit last year. Editing to include my experience from today. Made an appt for a yearly exam, hoping it would include thorough macular degeneration exam. When signing in, I was asked if I had completed the forms sent to me earlier. Despite getting two appt reminder emails, and at least that many reminder texts, none of those included a link or anything about completion of forms, so I was given forms to read and sign at the office. After sitting down, an asst came over to "clarify" that there would be a $45 charge today, not covered by my insurance. What for, I asked, since I was not charged anything at all last year? For "the prescription" I was told. I said, what "prescription"? I had cataract lens replacement years ago and have only OTC readers now. She just said, it's for you to get a prescription. I wasnt aware I *needed* a prescription, but thought maybe this was some kind of term involved with checking the macula, so I said OK. Exam complete, no need for a glasses prescription per Dr., back of the eye looked at via photos, no apparently degeneration happening. Dr. said I needed to come back to have a more indepth retina exam to be sure". As I checked out, I once again asked about the extra $45 charge. A different asst said, "It's for your glasses prescription" I said, none was given to me, since I don't NEED one. Oh, she said, you should have scheduled your appt for a "Full Eye Exam", then insurance would have paid for it all. What? How was *I* to know the exact verbiate to use when I called? And why wasnt this clarified on th phone while making the appt? She said she was sorry, and would make a note for next year to the effect that I don't need a "prescription". I said the communication on this issue was very poor and surely she could understand why this was irksome. She merely smiled as I handed over my credit card. In any case, no, I will not be making another appt here for macular or regular eye exams. I am fortunate to be able to pay the $45 but wanted to let people know that they should be v-e-r-y careful with their verbiage when they make an appt here. Dr. did do a thorough regular eye exam, but somebody needs to address communication issues here. read more

The whole family moved to this location for eye are recently. They do not see children younger than 5 so only my husband, teenager and myself had an appointment. The whole process takes about an hour. I had a trainee tech so I felt like it took even longer. Thankfully I'm easy going because I think anyone else would have been annoyed with the trainee. At the end when we were picking glasses it took awhile to check out and prices were not exactly explained. Overall there is a decent selection of glasses and the doctor is very nice. read more

Colony Vision Center - Picking out glasses - Optometrists Near Me - The Colony, Texas

I thought this was the clear eye care down the street, but as soon I was driving away Clear eye care cancelled on me and The Colony Vision Center was able to see me within5 minutes of waiting. All of the staff was very friendly and helpful through the process of getting new glasses and contacts. Dr. Myers was very informative when going through all the tests needed to be done. The space looked and smelt brand new inside with a wide selection of glasses to choose from! I would highly recommend this business. read more

Dr and staff were nice, but my glasses were made with way too strong of a prescription. After a few days, I had to switch my new lenses out with my old lenses to stop from getting headaches. I can't get a refund on the new lens, so I am out $200. Also, whoever cut the lenses to fit my old frames did not do a good job. The lenses did not fall out but every time I touch my glasses the creek and pop because the their were gaps between the lens and frames. I was told they could do another exam but what happens if these new lenses are not right? I am out another $200? No thanks I will just eat the money and go to another eye doctor. read more

I hate going to the doctors but I have to say that this office makes it more pleasurable than most. I'm not the easiest patient to deal with and they were surprisingly accommodating. I've been contemplating contacts for years but always been put off by the sensitivity of my eyes. The doctor and her assistance made the process and integration from glasses to contacts a lot easier than I'd ever expected. Now that I have contacts I can choose whether or not I want to wear sunglasses and I have no more worries about miss placing my reading glasses. So happy, thanks again! read more

BE WARE!!!! I had my annual vision exam at the Colony Vision Center, I went and had three pairs of glasses made using the prescription she wrote and I could not see out of any of them! I called The Colony Vision Center to ask for a recheck and they said they would have to charge me full exam for the recheck. I work for Essilor Luxottica the worlds leading optical company, I speak to Doctors and Optometrist all day long. Optical staff who advocate for their patients. THE COLONY VISION CENTER does not care or ADVOCATE for their patients. The Colony Vision Center had a bad reputation here in The Colony, but I gave them the benefit of the doubt, HOW WRONG I WAS, I have 3 pairs of new glasses that I cannot see out of and spent over 1000.00 thanks to THE COLONY VISION CENTER. They didn't dial-ate my eyes or even ask! I'm going to contact the appropriate agencies to report the Doctors. read more

I have been under Dr Myers care for three years now. I have never had better eye care in my life. Dr Myers takes the time to explain what is going on with my eyes as I age. What I need to do to protect them. She is great. Her staff is wonderful. They me and my family. They know what styles I like and make sure the glass fit right and that I see clearly. I have had hs. To take my glasses in for adjustment because I don't care for them like I should but they help If you need glasses or your eyes. Necked make an appointment and be prepared to be amaze read more

Been loyal clients for years. We had to reschedule 3 times because of our daughters back to school schedule and my daughter not feeling well. Now we are being told we can not schedule an appointment but we must walk in. I'm so disappointed to know loyalty does not count in the days of many businesses struggling! read more

Wasn't told about the AR reflective coating and now I've got my glasses and can't use them to drive at night. The girl at the desk admitted she was new and now the only option is pay out of pocket for brand new lenses that are $200. read more

I first came here because of my insurance and it's close to home. I've been going to Dr Myers now for 2 years and I won't go anywhere else. She is great the staff is very sweet. They are all very informative and helpful. read more

The entire staff is wonderful & strive to give excellent service. Wide variety of (cute) frames, as well! My husband was thrilled with his new prescription after years of visiting other doctors, and having 'okay' prescriptions. Easy to schedule a visit & handle insurance details. Personally, I like pricing to be explained as I'm offered upgrades, some things weren't, but it wasn't anything that I didn't want/ didn't already know based on previous research on my end. Definitely recommend & will return! read more

Wow...this place is fabulous! I am not picky - okay, yes I am - LOL!!! And, because I have astigmatism, it's SUPER important my optometrist NOT sell me the "one option fits everyone" special or push what's on trend in the industry - because, simply put, friggin' multi-focal contacts DO NOT work on patients with astigmatism (more than one optometrist has told me this; quite frankly, I find it ridiculous the lenses are even presented as an option to patients with this condition...the poor, unsuspecting contact lens wearer walks around winking at folks all day - becoming an unwitting sexual harasser trying to adjust the darn things - or is left constantly putting in eye drops all the time because the bloody things have dried out from all the stupid blinking the wearer has to do trying to simply see clearly - INSANITY, RIGHT?)! Anyway, I digress...this is a really AWESOME review about a really AWESOME place. So, after searching Yelp, I called up on a Thursday afternoon and was able to set up a Saturday morning appointment for the next week. Got there at the appointed time, filled out the normal paperwork, and then was very quickly seen by the optometry assistant who LISTENED when I said my small pupils might be problematic if they dilated them using the newer, picture-taking technology vs. the old dye-in-your-eye-and-wait-15-minutes method. Know what these awesome people did??? THEY DID BOTH PROCEDURES - JUST TO BE SURE!!! Dr. Myers and her very capable staff subscribe - shock and awe, folks - to the school of LISTENING TO EACH PATIENT AND DEVELOPING A TREATMENT PLAN WHICH WORKS FOR EACH INDIVIDUAL PATIENT! This means YOU walk out the door with lenses that actually fit YOU, not your cousin or your neighbor...nope, YOU! Why this seemingly novel concept hasn't caught on with other optometrists is beyond me but it's their loss because if ANYONE asks ME, I'll be recommending them to Dr. Meyers and Colony Vision Center from here on out. This is one VERY HAPPY PATIENT!!! read more

Better hope you don't run into traffic, if you're 15 minutes late they won't honor your appointment

This place was great. The staff was so friendly and checked on me several times. They took their time to explain everything and were patient. Good selection of glasses. Dr. Myers was very pleasant as well. I'm going to recommend this place to my husband. And they explained my insurance benefits. read more

This is the 2nd time I've been to the center, they got me in within an hour and half for a medical exam. Dr Myers and the entire staff were very attentive and awesome! I will continue to go here! read more

I have been a patient for many years and I think the current staff including Dr. Myers is the best. I have tried other places and they never get my bifocal right. Never had a problem here and the frames have always been better quality. Dr. Myers is thorough and caring. She even sent my most recent exam results to my Endocrinologist since I have recently been diagnosed with diabetes. I hadn't even thought to ask her to do this. read more

My daughter lost her contact while we were in Dallas on vacation. We had to get her Rx renewed to get her some new contacts. This place accepted our insurance so we made an appointment. The dr she saw DRASTICALLY changed her Rx. (Change from a 1.75 to 2.5 and 2.75 to 4.0). We even mentioned that it seemed like an extreme change. After struggling with eye strain we finally bit the bullet and paid for another exam from her regular optometrist. Come to find out, her prescription hadn't changed a bit. Poor kid had been walking around with a terribly wrong Rx to the point that her eyes were pulling in. We called back and they wouldn't do a thing about it. I couldn't not in good conscience encourage anyone to go to this optometrist. read more

Colony Vision has been our "go to" for years. Despite the fact that there are a hundred other vision centers closer to our home, we actually make the drive to Colony. Dr. Ebert is tops in her field. Friendly and professional staff delivers first rate service. These people get my highest endorsement !!! read more

The Colony Vision Center has always gone over and above to work with us and educate us on eye care. Dr. Ebert is also an eye trauma specialist and ensured complete communication so that the best eye care was given to us for that incident. We hope they stay around for many years to come and we appreciate all they do for our family and friends that we've referred. read more

Outstanding staff. The doctors and staff thoroughly explain all the procedures. Very short wait time. I will recommend to my friends. Glad I changed vision care providers. read more

Dr. Myers did a great job prescribing my eyeglasses this year. During my first visit, I had some difficulty with my vision causing me to have to return for a second visit a few days later. Dr. Myers took her time and made sure my prescription was accurate. Her staff is attentive and polite. read more

My experience has been outstanding. I have had my vision checked by Dr.Myers for the past 2 years. She is knowledgeable and explains the process as well as what may or may not be changing with my vision. Staff is friendly and makes you feel at ease. I highly recommend this Vision Center for your eye care needs read more

I had a wonderful experience at CVC today. Everyone was so helpful, professional and kind. I haven't had new glasses in years and found the perfect ones thanks to the ladies there. Thanks so much! read more

Due to my last honest review, they denied me service. After 20 years of business, you would expect a more professional attitude. However, I was told because I wrote an unfavorable review , it was their right to refuse me. All they had to do was honor the first issue like professionals and be responsible to a loyal customer. I know now, honest reviews can hurt not only the business but anyone who takes the time to write one . So sorry for this women, as she has no people or business skills. read more

My husband and I love going here. The staff is very friendly and personable. They make you feel welcome. Although the doctor prior to Dr. Guerra and Dr. Prescott wasn't as friendly, it still was a great place to come to have your eye exam. They are thorough and professional. read more

Be wary of this doctor..... doctor's office only cares about the patient until they receive the money. After a few contact fittings the doctor could not get the prescription corrrect and she told me to choose between two options, which neither were correct, and not come back. I had already paid for part of the contacts, which i did not receive, with the initial visit and the office refused to refund my money. I also did not appreciate the unprofessional smug way the office manager spoke to me. read more

Awful service. Staff very unhelpful. so busy helping the people with problems I was never able to make a purchase. The gentlemen in front of me commented on having to have his glasses remade for the 2nd time. Dr. was occupied with a child care issue and could be overheard in the lobby. Will not return. neighbor referred me- they won't return. Looked up positive google reviews and found they were placed by staff members. No reviews on facebook, wonder why. Looked up owner through link and has poor reviews on parent companies facebook. I guess if they don't like it it gets deleted. read more