Absolutely worst eye doctor I have ever been to. Not looking out for customers best interest…read more Extremely pushy and sales minded. Does not listen to customer. Would highly recommend not giving them your business

Did my annual check up which was good experience . But the mixup with my contact lens prescription…read morerequired me to go back and do another test with another doctor was a bummer. Nice folks though.

Great experience! Dr…read moreKenneth Garza and his team are professional and super friendly. Made an appointment for the annual vision check and was promptly greet upon entering the office. Minimal time. Dr Garza pays attention to listen to my questions and did not rush to go see his next patient. The staff patiently spent time to explain eyeglasses quotes - no pressure to purchase at all. The office is clean throughout. Highly recommended! Check them out if you're looking for an eye doctor around the area.

Thank you, Jenni and Dr. Dang for seeing me on short notice for my eye issue. Very nice staff very…read morenice location.

Great customer service. The gentleman helping with the glass fitting was really easy to work with.read more

The atmosphere was wonderful. The doctor was very kind, extremely skilled, and polite. I bought…read morecontacts and glasses. The doctor was able to get me to 20/20 after 5 surgeries.

Fabio was very helpful and patient with me during my process of getting my glasses! probably my…read morefavorite location to go to.

We came into the store and there were two other guests in the store and only one customer service…read morerepresentative. We came in to get an adjustment with my daughter's glasses. We waited over 20+ minutes and were never acknowledged by the representative until he was free to service us. The management needs to look into ensuring there is enough coverage to take care of customers and train them on customs and courtesy.

Great selection and great service. The best eyewear center I've ever had!! The frames and lenses…read moreare fantastic. And the prices!!

Absolutely, 5 stars best customer service we've experienced from a small business owner. They both…read morewere super knowledgeable, affordable. Check this place out they have any designer frame you can image and if it isn't in the store they can order it for you. Fast, reliable and super efficient. We absolutely recommend and they have our business forever!

Service is A++++ Paul is great to work with and he has an excellent selection of frames. If you…read moreappreciate good craftsmanship in eyewear- definitely make an appointment with Paul to see what he has! He will also take his time to work with you and find the best fit. Not just shove a bunch of glasses on your face that you don't like! Will be referring him to everyone.

My favorite place for eyewear. Mr Cho is very knowledgeable not only about the eyewear (I wear…read moreTheo and Salt) but about all the going's on in Frisco. I enjoy visiting in a zero pressure environment where I can take all the time I like while trying on new frames.

Doctors and staff are great! They also have up-to-date equipment and tech. The optometrists are…read morevery knowledgeable and wonderful to work with. Excellent selection of eyewear. Definitely recommend!

Dr. Castleberry is terrific, but this place needs someone to fix the operations and weed out the…read moredoctors. I have been going for years and always used Dr. Castleberry. But as he is now so booked, I tried a different doctor for my severe dry eyes. After checking me she recommended what she called an IPL treatment and I said if she'd look at my records she'd see I'd already tried those and they didn't work, but that I'd tried an RF treatment a long time ago and got some relief. So we booked an RF Treatment. When I went for it, I was told it often takes 3 or 4 treatments and they can be 6 months apart. After 2 months I still had lots of burning and so I went back to the same doctor for a follow up. She looked at me and suggested a couple of products to use (she forgot to give me a printout so I don't know what they were) and said I could try another RF but I'd already had 2. I said no, I'd had 1. She argued with me until I proved to her she hadn't looked closely at my record and she was thinking I'd had one in Jan '26, but it was actually Jan '25. So she booked a second one. Then when I showed up and they had me back in the chair, I realized they were prepping me for an IPL, not an RF. I don't know whether the doctor was simply careless in the booking, or decided to book an IPL not having looked at my records. Either way, the carelessness is very disquieting. And their website will no longer recognize my email or password, and there is no way to correct it without just calling them. For a group with such advanced eye technology, the website is truly pathetic.

Only go to this office if you're ready to be overcharged. The front desk staff was polite, and I…read morehad no issues with them. However, I was told my co-pay was $10, and I've never paid more than $50 for a contact exam. This time, I was billed $172 for a "level four" contact exam--something my insurance confirmed does not exist. It seems to be a made-up pricing system unique to this office in order to justify inflated charges for their luxury setup. The doctor was pleasant and professional, but even she told me I had to pay $99 for an eye health screening with no option to decline next time , and that I'd need to repeat it yearly. That felt misleading and unnecessary. In total, I walked out having spent over $400 for a 30-minute exam and 3 month supply of contact lenses --completely unreasonable compared to any other vision center I've visited. While the staff was kind, the billing practices here are deceptive and not transparent. I will never return and do not recommend this office. Save your money and choose a vision center that doesn't overcharge patients under the guise of unnecessary "levels" and add-on fees.

1- Dr Biederman was OK. Most of the staff was another story. 2-We were there for two hours. For an…read moreeye exam? 3-The front desk and check in was the worst we have experienced in years. No option to complete information ahead of time and the tablet questions we unbelievable. They asked numerous "technical questions" we did not "mostly" understand. They should have told us ahead of time to bring a list of surgeries and prescriptions. 4-Alexis was not good. Jammed stuff down my wife's "throat" with a ridiculous total fee. Quoted me $409 for a pair of single vision glasses and stated the insurance does not cover lenses. INCORRECT which I found out yesterday!!! 5- If you are inclined to respond to this please save your time. We will NOT be back again and may post a similar review online.

Customer Service was terrific !!…read more First time customer, I found them as a retailer of Modo frames. They were very helpful and accommodating in repairing my frames that I had bought in Canada. Hours and location are very convenient. I will return.

I love eyes of Starwood for their stellar customer service, professional and care of the needs of…read morepatients. I have been going to this establishment for 12 years now and I continue to go because I'm like family now. The team is amazing. Dr. Patterson has taken excellent care of me and the staff has been amazing as well.