Dr. was patient and explained everything throughly to me. I wasn't expecting to like a pair of…read moreglasses but the power couple here are good at what they do. The experience of eyeglass shopping was easy and quick for me. Great experience overall

I booked an appointment here based on the other 5 star reviews and well, you won't be surprised…read morethat mine is also a 5 star review. When you first walk in, the reception area and frames section are very bright and clean. I love the exposed wooden beams. Everything, including exam room was clean and inviting. It may seem silly but they have an air purifier that was humming and felt like a calming, white noise while you wait for the Dr. I arrived 15 minutes early just in case I needed to do anything extra with checking in since it was my first visit. I had completed the new patient paperwork online ahead of time but gave myself that extra time just in case. Turns out, I didn't need it but no problem. The receptionist was welcoming and friendly while checking me in. My appt was set for 11:30 and at exactly 11:30, Chloe - Optician called me for the initial exams. She was very thorough and detailed every step and what she would be looking for. We had a friendly conversation and then she placed me in a room at about 11:50. I'm giving time stamps to help manage your expectations but of course, every patient may take less or more time depending on your needs and questions. Dr. Kirscht arrived at 12:07 for her part of the exam. She is kind, friendly, knowledgeable, thorough, and never made the visit feel rushed. She explained things I had never been told before and truly help my understanding of my vision, eye health, and needs going forward. Once finished there, the receptionist (I apologize I didn't catch her name), escorted me back to the front where she introduced James -Optician to help me select frames and discuss options. James was very kind and friendly, helpful, and knowledgeable. It's hard to pick out frames when you can't see yourself so I trusted his judgment. He gave great feedback and I found a pair pretty quickly that I loved. I was also able to purchase for $40 a pair of magnetic sunglasses frames for my glasses! I loved that this option was available. He also took time to explain what insurance covered and any out of pocket expenses. A bonus was I am able to pay 50% up front and remainder of balance when I pick up my frames which is a wonderful option for those needing it or just wanting to. I walked out by 12:50! So a little over an hour for everything and that included discussion of a Retina specialist. (Yes, I'm being referred if you read this pray for me ugh!) I've visited two other places in Allen for eye exams. None have been horrible or bad experiences but; I loved the vibe here, the welcoming staff, the clean environment, and the wealth of knowledge they all have in their field of expertise. Out of the 3 - this is by far my favorite. James was not pushy with up-selling nor try to talk me into grandiose frames that cost the most. It felt genuine and honest. I appreciate that. It's easy to see why they continue to receive 5 stars. If you're looking for a vision home - Delta Eye Care is calling!

Office staff friendly The doctor is thorough and takes the…read moretime to explain your concerns

Are you experiencing dry eye?? You don't have to suffer!! I can not begin to shout loud enough to…read morethe staff and Dr Brooks for the advanced testing and education I experienced. My oil glands are back!! I could have settled and lost my eyesight way to soon! Don't Delay "Call TODAY!!"

Quick in and out. My…read moreglasses were ready nd they did inform me of my warranty which covers any damage to the glasses for a year

They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Loved the atmosphere of the office, the staff, and the efficiency, friendliness and professional…read moredemeanor of each of the personnel with which I had contact. My husband was very interested in booking an appointment in the coming days. Thank you all for GREAT service!! Gayle

I hate to leave less than stellar reviews for doctors' offices when the doctor himself was fine…read more BUT... after waiting an hour to have my eyes examined in the Frisco office (with no explanation or apology for the delay), I decided to see if the McKinney office was better. Here it was an hour and 20 minutes before I was seen by the doc - 65 minutes after my eyes were dilated. Again no apology or explanation. While waiting, an assistant came to tell me about the different types of cataract surgeries and the cost. When I said I don't need cataract surgery, I was told "well, you might in the future". Are you kidding me??? Again, the doctor himself was fine but, for the reasons stated, I'm considering looking for a different practice.

Our entire family goes to Alpha Optical for eye care. Dr. Upchurch stays up to date with current…read moreadvances in the field and has helped us with accurate diagnosis and treatment. He cares for the individual and takes time to both listen well and ask follow up questions. The staff is knowledgeable and helpful. Fittings are top notch and when I had no idea about what choosing new glasses, Chase was so helpful in helping me find a pair that was lightweight and met my needs for when I'm not in my contacts. Another thing I love about the practice, is that they keep an eye on things that might be developing, so that nothing slips through the cracks. They come highly rated & recommended by our family.

Our family of 9 has gone to Dr. Upchurch for more than 15 years. He is thorough, careful and…read morecaring, taking plenty of time to get it right. He and his staff are kind and courteous and helpful, making appointments as soon as possible, and staying on schedule. You will not have to wait long in the waiting room. I know that Dr. Upchurch gives of his time to also help people in third world countries -- he truly cares. You will not be disappointed. He will take great care of you -- he's trustworthy.

I DO NOT RECOMMEND THIS PLACE. The staff office is rude and unprofessional. As I arrived at my…read moreappointment, the office was empty, and unfortunately, due to the construction happening in the area, I was 9 minutes late. The staff member was quick to turn me down without asking or calling to check on clients. This is so inconsiderate and unprofessional.

Had recently appointment with Dr. Allen Quach. He addressed all my concerns and provided great…read moreservice. Thank you Dr. Quach.

I was late and called, estimated 10 minutes. I arrived 11 minutes late and they said I'd have to…read morereschedule. I complained and they saw me. Gladly because the doctor was great. She was professional and proficient. Then to picking glasses. The young lady had an arm full of ink. I thought, oh no. Wrong. She was helpful patient kind and delightful. I'll call it 4 1/2 stars. I'll be back next year

First time here was a great visit. Young lady with a heart helped me out and explained benefits…read morevery well. The process was seamless