They treat you like family here and genuinely care about your eyes…read more Shelley is so funny and not afraid to tell you what will and won't look good! I loved having Lori step up and give an opinion too! Jenny the clinic manager goes above and beyond to help in any and all situations, good and bad but never without a smile! Jessica and Stephanie the techs were so great at communicating what was being done and for what purpose, I'm so thankful for their advanced technology so that we didn't have to do any of that dilation!! Lastly Kaaren was up front working her tail off to greet and welcome everyone, and especially took the time to make sure all of my questions were answered.

I'm originally from Arkansas, and I can truly say these people really treat you like family! I'm…read moregrateful I found this place. Thank you McKinney Family Eyecare!

Came in for a visit with an appt. Waited 20 minutes only to be upsold to a retinal scan I didn't…read morewant and refused service for not taking it. Super scammy place. Stay clear.

I owe Arzoo Wastani my life. Am I being dramatic? Probably. But if you had as bad a case of…read morecataracts as I had, you'd understand how awful it was living with what amounted to both eyes looking through thick aging plastic Jeep windows. The first optometrist misdiagnosed me, claiming I had glaucoma, which is incurable. I refused to accept that, so after talking to some colleagues, I went to see Arzoo. She determined I have cataracts, and it's an easy thing to cure, where 99%+ surgeries are successful, and fast. She recommended a surgeon, who I won't name since I want the focus to be on Arzoo. :) I had plenty in my HSA, so I went to the surgeon she recommended. After two surgeries, one per eye, my vision is now better than 20/20. I'm so happy that I can see so clearly so far away. I need reading glasses for anything under 18" but I can see the instruments in my Jeep without any issue. I was told before surgery and I am totally fine with that! I just use reading glasses when I'm at my computer at home or work. I really mean it when I say Arzoo saved my life. Life today is so much happier than it was before I had cataract surgery. She is quite experienced, and capable, and she has the interests of her paticince in mind. I highly recommend her.

We have been coming here for hears. I have really good insurance through my work so that helps to…read moreafford the high prices. There are pros and cons of this place. First, Dr. Castro is excellent, skilled, and caring. Highly recommend. The office works to get you scheduled as quickly as possible. They have good availability. Appreciate the hiring reflects a diverse community. One gentleman who helps me adjust my glasses is just kindest most helpful technician ever. I really appreciate how he makes sure my frames fit well. Not everyone in the office is the kind and helpful. And one time, my family member passed away and I ended up being 7 minutes late to my appointment. They treated me so mean. I was nearly in tears but they berated me for being late. One staff member makes fun of me for my personal preferences. However staff have worked here for years so they must love their jobs. That says something for this business.

I've been a customer of this dentist for 3 years and they would not even let me buy one box of…read morecontacts because my prescription expires on 1/25/2026 and it is currently 1/2/2026. Since when can you deny customers who have an active prescription??? I live in Louisiana now and can't drive to Allen, TX just to give them an exam so that they will let me buy contacts. It's sad that a customer with a perfectly active prescription can't even buy contacts when they need them.

Professional, friendly and accommodating staff, place is very clean. I came back after my first…read moreappointment since the eyeglasses rx seemed a bit off, they rescheduled me right away without any issues . They did a thorough exam . I came back again the 3rd time since the eyeglasses that I bought from them had the nose bridge pad fell off, I was told to come anytime I am available and they can take care of it right away , which they did. So all in all I'm happy with the company .

We recently moved to Melissa, so we are transferring all of our doctors closer to us. I looked at…read morethe reviews and they didn't lie. The experience was incredible from the time I walked in this morning. I arrived 15 minutes early they took me in, got me check in, ran all the preliminary eye exams, and I was able to see the doctor. The ENTIRE staff took such good care of me. I even had help picking out a new pair of glasses! I will continue going to Melissa Eye Associates for as long as they are located in Melissa. I spent an hour at my eye appointment, it was thorough and I felt very taken care of by the staff!

Loved the atmosphere of the office, the staff, and the efficiency, friendliness and professional…read moredemeanor of each of the personnel with which I had contact. My husband was very interested in booking an appointment in the coming days. Thank you all for GREAT service!! Gayle

One eye has given me fits for 18 months; torn retina, then detached, then cataracts set in. TVLC…read morewent to work and patched me up. Thirty days later I'm back to 20/20. Staff here makes you feel very comfortable and confident. Kudos to everyone in McKinney and Frisco

I love Dr. Conner, and I don't say that lightly. This is my 3rd year going to her. I recommend…read moreher to family and friends. I have been wearing glasses since I was a child, and contacts since high school, so I kind of know what I like, and I've been to countless eye doctors. She isn't pushy with new or different products, like I've experienced in the past. She is kind, personable, and listens to you. She doesn't rush you out the door either. She also has this amazing camera that takes a picture of your entire eyeball, and she told me that shows so much of what she needs to see on/in your eye, that she rarely dilates. When my mother in law went to her, that machine showed her cataracts clearly. I will never go to another eye doctor while I live in this area.

Very unfortunate that I could not be seen. I waited 20 minutes past my appointment time, only to…read morehave to cancel the appointment because they were two patients behind and I needed to return to work promptly. I am told the wait time here at this office can be long, so if your schedule is not flexible, I recommend not coming here.

04/24/24- Friday…read more Great customer service and patient care. The Front Desk (Ms. Pat) and Mr. Alan are both AMAZING!!!!!!

Consistently Excellent from The Physicians to the Staff!! First you meet the wonderfully Brilliant,…read moreProfessional and Knowledgeable Alice! Literally I watched her solve problems that another office had 4 employees who couldn't do what Alice did alone! Then there's Brook the best glass technician! Dr. Clark has been my Doctor for almost 3 decades! That should say enough..!! Emphasis added! Go visit

Our entire family goes to Alpha Optical for eye care. Dr. Upchurch stays up to date with current…read moreadvances in the field and has helped us with accurate diagnosis and treatment. He cares for the individual and takes time to both listen well and ask follow up questions. The staff is knowledgeable and helpful. Fittings are top notch and when I had no idea about what choosing new glasses, Chase was so helpful in helping me find a pair that was lightweight and met my needs for when I'm not in my contacts. Another thing I love about the practice, is that they keep an eye on things that might be developing, so that nothing slips through the cracks. They come highly rated & recommended by our family.

Our family of 9 has gone to Dr. Upchurch for more than 15 years. He is thorough, careful and…read morecaring, taking plenty of time to get it right. He and his staff are kind and courteous and helpful, making appointments as soon as possible, and staying on schedule. You will not have to wait long in the waiting room. I know that Dr. Upchurch gives of his time to also help people in third world countries -- he truly cares. You will not be disappointed. He will take great care of you -- he's trustworthy.